Gabriel Hernandez
Gabriel Hernandez at Novak Motors NY

Gabriel Hernandez | Page 8

FINANCE MANAGER

Novak Motors NY

215 Daniel St
Farmingdale, NY 11735

Contact Me
4.9
113 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

113 Reviews

Write a Review

113 Reviews of Gabriel Hernandez

May 22, 2021

Dealership Rating
Employee Rating

Just purchased a car for my daughter and this dealership was great!!!! Gabe assisted us and he was absolutely amazing!!! Super friendly and knowledgeable! He stayed with us the whole time, answered all of o More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Novak Motors NY responded

Thanks so much for your "amazing" review. It means the world to us. Hope your daughter is enjoying her new vehicle!

April 28, 2021

Dealership Rating
Employee Rating

Scott was very helpful and accommodating. No haggling and no pressure made the buying experience pleasant and hassle free. Beautiful showroom; we will definitely come back. More

by tamarliora
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino

Apr 28, 2021

Novak Motors NY responded

Thank you for your kind words - we truly strive to provide a "pleasant and hassle free" car buying experience. Enjoy your new vehicle!

April 26, 2021

Dealership Rating
Employee Rating

2nd time buying a car here and will be back for my next. The entire staff especially Scott were all fantastic. No pressure situation with the best deals on Long Island. Wish them much success and am grea More

by Cbcassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino, Gregory Hampton , Jackie Faha, Annalea Ferrari

Apr 26, 2021

Novak Motors NY responded

Thank you for the "fantastic" review of your experience working with Scott and the team! Enjoy your new vehicle.

February 15, 2021

Dealership Rating
Employee Rating

My husband and I hate car shopping, but this is our 3rd car from Novak. They are friendly, knowledgeable and give you your space to walk around and check out ever car in their INSIDE lot. But, they are n More

by Lmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino , Frank in finance!

Feb 16, 2021

Novak Motors NY responded

Wow, thank you! We are humbled by your words and truly appreciate you as a customer and your loyalty. Enjoy that new Wrangler!

December 02, 2020

Dealership Rating
Employee Rating

Gabe is very straight forward. No games. Very easy to work with. He explained everything about the purchase process. He is extremely knowledgeable about the car . After the deal was done helped me set More

by jeffalex17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Novak Motors NY responded

Thank you for such a nice compliment. It means the world to us. We truly strive to make car buying simple, straightforward and most of all fun! Enjoy your new vehicle.

September 11, 2020

Dealership Rating
Employee Rating

I highly recommend Novak Motors. Bought a pre-owned vehicle in excellent condition and had a great experience. The process was straightforward, no gimmicks and no hidden fees. Our salesperson, Gabe wa More

by RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020

Novak Motors NY responded

Thanks so very much for your kind words. We are proud to learn that you had an "awesome" experience working with Gabe and the team! Enjoy your new vehicle!

August 22, 2020

Dealership Rating
Employee Rating

The best car buying experience I've ever had. Great vehicles, fair prices and a large well maintained indoor facility. I have dealt with sales reps Greg and Gabe. Both are very professional and easy to More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Hampton

Aug 22, 2020

Novak Motors NY responded

Wow, we are humbled by your words. We're proud to know that you "had the best car buying experience ever" working with the Novak Team. Safe and fun travels in your new Ram 1500! Thank you!

August 08, 2020

Dealership Rating
Employee Rating

To quote them “We make car buying simple, straightforward and enjoyable” and that is the absolute truth. This dealership went above and beyond to make me a satisfied customer. Gabe, Frank and Mike it was an More

by johnsonwcjw
Recommend Dealer
Yes

Other Employees Tagged: Mike Trotta , Frank Cannizzaro

Aug 08, 2020

Novak Motors NY responded

Wow, thank you. We are humbled by your words. It gives us great pleasure that you thoroughly enjoyed your car buying experience working with the Novak Team! Enjoy your new vehicle.

July 22, 2020

Dealership Rating
Employee Rating

They screwed me out of fixing dings on my truck. Nobody was man enough to even call me back on what work they owed me!! I even bought the extended warranty. Big mistake. More

by Rchros01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Misino, Gregory Hampton, Mike Trotta , Jackie Faha, Annalea Ferrari

Jul 23, 2020

Novak Motors NY responded

Mr. Chrostek, I am sorry to learn you are not satisfied with the cosmetic condition of your Jeep Grand Cherokee. Please keep in mind that this is a pre-owned vehicle which has been driven for up to 3 years. Upon receipt of your calls, my sales rep Scott did reach out to you via email and phone, left several messages, and did not hear back from you. Please reach out to me directly to discuss your concerns. I await your phone call. Thank you Mike Trotta General Sales Manager (877) 483-5557

Jul 29, 2020

Novak Motors NY responded

Mr. Chrostek, Customer service is extremely important to us. As stated previously, members of my staff have reached out to you to no avail as did I on 7/23. We would very much like to come to a resolution and I look forward to hearing back from you. Mike Trotta General Sales Manager (877) 483-5557

Jul 23, 2020

Rchros01 responded

Before purchasing the vehicle it was made clear that this would be fixed. I have a receipt for work that was due. I only got a call when I left this review. Before that I left multiple messages and emails where nobody reached out to me. I’m now going to take care of it myself so don't call me. If it was as is as stated, that should have been made clear to me during the purchase.

June 27, 2020

Dealership Rating
Employee Rating

Pleasure to work with Gabe he was knowledgeable, friendly and helpful in choosing the right vehicle for us . I would highly recommend working with Gabe!!! More

by Richnchris
Recommend Dealer
Yes
Jun 27, 2020

Novak Motors NY responded

Thank you. So glad to hear you enjoyed working with Gabe! Enjoy your new vehicle.

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