Gabriel Walman

Gabriel Is a leader motivated by a genuine love for his job and helping people and truly goes above and beyond for his customers. I specifically want to recognize his outstanding persistence in getting iss job and helping people and truly goes above and beyond for his customers. I specifically want to recognize his outstanding persistence in getting issues resolved. His leadership is a credit to Heritage Volkswagen. He is instrumental in achieving the goals of the dealership and that exceeds this customer's expectations. His contributions will not go unnoticed and I want to publicly acknowledge his efforts and kindness! Angela B. More

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Naz, you did a great job with us and this makes a huge difference always. we will be back for more business with you, Thanks one more time por your help!!!! difference always. we will be back for more business with you, Thanks one more time por your help!!!! More

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I had a great experience at heritage volkswagen. My salesperson was very helpful. I recommend heritage volkswagen. My salesperson was very helpful. I recommend heritage volkswagen. More

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Incredible dealership. Marco was incredible and very knowledgeable. Gabe and Josh were great. Would definitely come back. Marco was incredible and very knowledgeable. Gabe and Josh were great. Would definitely come back. More

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If I could give 0 stars I would, but 1 is the lowest. DO NOT give this dealership your business. I took my brand new car, bought from this dealership, to them for its first service/oil change/tire rota DO NOT give this dealership your business. I took my brand new car, bought from this dealership, to them for its first service/oil change/tire rotation. Their technician crashed my car into a pole and admitted fault. The dealership tried to "internal" the damage so that it would not show up on a carfax and only went through their insurance after I told them that made me feel uncomfortable. They will be repairing it but keep telling me that there will not be any depreciation (when literally every car website says that there will be depreciation for an accident). When I told them that there will be depreciation and that I want an undamaged car, they offered to buy back my damaged car and sell me a new car, but at a $10,000 cost to me. I should not be upside down on a brand new car loan for damage that the dealership caused! They do not care about their customers. DO NOT waste your money or time here and go to a dealership that actually cares about their customers. More

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This go around for a new car I spoke with and researched several VW dealers, ultimately selecting VW Catonsville under the leadership of the store manager, Gabe Walman. From my initial phone conversation t several VW dealers, ultimately selecting VW Catonsville under the leadership of the store manager, Gabe Walman. From my initial phone conversation to driving off the lot, I was treated professionally and respectfully by all the employees who I came in contact with. Thank you to Gabe, Meredith, Charis, and Jenni for making this purchase an easy one! If you are shopping for a VW, do yourself a favor, call VW Catonsville! More

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Very good experience overall. Did everything he could to help me out. 5 Star sales rep! Did everything he could to help me out. 5 Star sales rep! More

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A class act from sales to service, this dealership took wonderful care of me throughout the process of buying my first Volkswagen! wonderful care of me throughout the process of buying my first Volkswagen! More

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Everyone at this dealership is helpful and kind. They all appear to love their job and that is really refreshing. Mr. Walman clearly knows what he is doing when he hires! The dealership is clean, co They all appear to love their job and that is really refreshing. Mr. Walman clearly knows what he is doing when he hires! The dealership is clean, comfortable and efficient. Highly recommend if you need a VW, or any car in their used inventory of other makes and models. More

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Charis Winston, my salesman was EXTREMELY responsive by both phone and email, a great multitasker (he had 2 customers & I never felt neglected), listened to my needs and the most professional salesman I've both phone and email, a great multitasker (he had 2 customers & I never felt neglected), listened to my needs and the most professional salesman I've ever had the pleasure to do business with. Charis told us he is new to the industry and should be rewarded for his model worthy customer service. Lastly, the Sales Managers were ALL wonderful and the GM Gabriel was great to meet and interact with, he really made us feel welcomed and took the time after hours to converse at great length with us. Thank you for the great experience and even though we live almost an hour away, and pass another VW dealer.....we will be back! More

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