Gaetano Pagliano | Page 19

Amazing, personal and friendly! Let's be honest--who enjoys buying and negotiating for a car? I agree that everyone needs to make money, but let's be fair about it. Hartford Toyota Let's be honest--who enjoys buying and negotiating for a car? I agree that everyone needs to make money, but let's be fair about it. Hartford Toyota is that dealership--fair, honest, friendly and cares about your experience. Richard McAllister, Jr. worked for at least 1/2 hour with setting my wife up with her Toyota Etune account. Jeannette follows through with everything she says she is going to do. Gaetano, our first time with him, was knowledgeable and informative. At the end, meeting with the business manager, Marc Clemons, sealed the experience. His patience, information and ability to answer every question and relate those to his personal experiences makes it all relevant. Thank you to all and when the time comes we will be back. Already referred our close friends in search of their next lease! Hopefully they take advantage of everything you guys have to offer. As a final side note, we have experience at another dealership (Middletown Toyota) and they can't hold a candle to the friendliness, no pressure, great pricing and team approach Hartford offers! More

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New Rav4 I had contacted Rich McAllister Jr about jumping into a new lease. He got me in right away with Gaetano Pagliano who was extremely helpful and patien I had contacted Rich McAllister Jr about jumping into a new lease. He got me in right away with Gaetano Pagliano who was extremely helpful and patient with all my questions and made sure everything was all good. Then I sat with Eduardo Calderon who helped finalize the deal. It was such an awesome experience and it all happened so fast! I would reccommend Hartford Toyota to anyone that asks! Thanks guys! More

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Very professional and helpful. I leased a 2018 Highlander XLE and am very happy with the service I received at Hartford Toyota. I was helped by Mike Conlon and Gaetano "Guy" Paglian I leased a 2018 Highlander XLE and am very happy with the service I received at Hartford Toyota. I was helped by Mike Conlon and Gaetano "Guy" Pagliano who were both highly professional and very helpful. I highly recommend. More

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Great buying experience Buying a vehicle from Hartford Toyota was a great experience. After shopping there I wouldn’t go anywhere else and would recommend them to anyone. My Buying a vehicle from Hartford Toyota was a great experience. After shopping there I wouldn’t go anywhere else and would recommend them to anyone. My salesman was incredible. He was knowledgeable about what he was selling and made the buying experience something no found at dealerships today. Can’t say enough about him. More

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Great experience Great experience! Worked with Guy on getting a new Toyota Tacoma. Guy was very helpful in reviewing my payment options and I walked away a happy custo Great experience! Worked with Guy on getting a new Toyota Tacoma. Guy was very helpful in reviewing my payment options and I walked away a happy customer. This was by far the best experience I had buying a car/truck. More

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Terrible customer service I am a loyal customer for 10 years. I am now leasing my 4th Toyota. I was assured that I will not be charged any outstanding lease fees or wear and I am a loyal customer for 10 years. I am now leasing my 4th Toyota. I was assured that I will not be charged any outstanding lease fees or wear and tear of my 3rd leased car. I contacted Hartford Toyota and asked to take care of this and I was assured it will be taken care off, unfortunately it wasn't. I was lied to for three months and now I have to deal with a collection agency. Shame on you Hartford Toyota. More

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Professional and courteous service I purchased a Certified Used truck from Guy P. and from the time I entered the building my experience was pleasant. Everyone was helpful from my init I purchased a Certified Used truck from Guy P. and from the time I entered the building my experience was pleasant. Everyone was helpful from my initial internet inquiry with Dakota until I drove away with my new vehicle. Ask to see the rear service area...I have never seen a spotless garage like this!. I think if they take such good care there they must take such good care of their customers. More

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Great Dealership They were helpful and am definately going to visit again.I found the Car on internet and It was much better expirience at the dealership. They were helpful and am definately going to visit again.I found the Car on internet and It was much better expirience at the dealership. More

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Very professional and the best sales representative Great service, these guys were so knowledgeable of what they were doing they made the process so easy to lease a car.Thanks guys it was a pleasure wor Great service, these guys were so knowledgeable of what they were doing they made the process so easy to lease a car.Thanks guys it was a pleasure working with u guys. More

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More than a dealership. The staff at Hartford Toyota is exceptional!!! From the moment you walk in the door, you feel welcomed. Not because they want your money, but because The staff at Hartford Toyota is exceptional!!! From the moment you walk in the door, you feel welcomed. Not because they want your money, but because you chose them. My entire experience was great, Guy was very knowledgeable about the inventory and the process. He was very honest and up front with me, he never misled me as to what I could afford v.s. what I wanted. I truly appreciate an HONEST car dealer. His personality is amazing, by the time I left the dealership, I had made a friend. The staff on the financial end were astounding with what they were able to do for me. Rich and Tony worked wonders for me so that I left with the two cars that I needed, instead of the one car that I came for. FANTASTIC service from beginning to end. More

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