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Gareth Jones
Gareth Jones at Scranton GMC of Vernon

Gareth Jones | Page 2

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.1
15 Reviews
4.1

15 Reviews

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15 Reviews of Gareth Jones

April 14, 2026

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Employee Rating

I am all done with Scranton. Two trips to get something done and the car is worse. No one listens and do not take care of your problem. Lie to you tell you need something you do More

by TILDENMETALS
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Your tech sucks also

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Apr 17, 2026

Scranton GMC of Vernon responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 11, 2026

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Employee Rating

People where very nice and seemed interested in making sure I was happy and satisfied More

by visionland
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg

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Apr 11, 2026

Scranton GMC of Vernon responded

We’re pleased the service team made sure you felt welcome and satisfied during your Chevrolet Silverado 1500 service. Thank you for the five-star rating and for sharing your experience.

April 08, 2026

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Employee Rating

Slow wrong information giving to me No car wash or vacuum of 170,000 Escalade V won't be back More

by Febllc
Recommend Dealer
No

Other Employees Tagged: Gareth Jones

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Apr 12, 2026

Scranton GMC of Vernon responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 30, 2026

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Employee Rating

Gareth was great to work with. He explained the work that was going to be done that day and also what service would be needed at the next service check. I’ve had issues previousl More

by cbradley1030
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 30, 2026

Scranton GMC of Vernon responded

Thank you for your review. It's great to hear that Gareth provided you with excellent customer service. We appreciate your business and hope you will give us another opportunity to serve you.

March 29, 2026

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I was satisfied with the service, however I asked to have the truck washed and it wasn’t. More

by PETER.DOBROWOLSKI01
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Recommend Dealer
Yes
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Mar 30, 2026

Scranton GMC of Vernon responded

Thank you, Peter, for sharing your thoughts about your experience with Scranton GMC of Vernon . We appreciate your business and hope to see you again!

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