Gary Baumann | Page 6

Everybody at the dealership had great customer service and they did everything they could to meet my needs and find the best option for me! and they did everything they could to meet my needs and find the best option for me! More

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I had a great experience working with Rafael while leasing my car. After a previous car-buying experience that left me anxious, Rafael went above and beyond to make the process comfortable and as less leasing my car. After a previous car-buying experience that left me anxious, Rafael went above and beyond to make the process comfortable and as less stress as possible. He was professional, patient, and genuinely attentive, even picking up on things that didn’t need many words. Thank you to Bob as well for checking in and making sure I was truly happy. Rafael even followed up a couple of days later to see if I had any questions, which really meant a lot. If you’re looking for someone who genuinely cares and treats you with respect, I highly recommend Rafael, Bob and Garavel Subaru. More

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Michele was amazing! It was my first time buying a car on my own, and she was so helpful every step of the way. Despite the dealership being on the busier side, I felt ta It was my first time buying a car on my own, and she was so helpful every step of the way. Despite the dealership being on the busier side, I felt taken care of and in good hands. Thank you Michele and Garavel Subaru! More

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I went into the dealership knowing what cars I wanted to look at. Dave helped me see them all. He took the time to explain everything about each car. It’s only been a few days but so far I love my car and w look at. Dave helped me see them all. He took the time to explain everything about each car. It’s only been a few days but so far I love my car and would definitely recommend having Fave help you! He is very knowledgeable about each car! In addition, The dealership is beautiful! They helped me get a loan that I am happy with and also get a warranty for the car. It’s only been 3 days but so far I am very happy!! More

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I have been with Garavel Subaru for over 15 years now. Not only do I love their cars, but I also love everyone who works there — especially Mr. Dave Novak. He is one of the coolest, most knowledgeable, he Not only do I love their cars, but I also love everyone who works there — especially Mr. Dave Novak. He is one of the coolest, most knowledgeable, helpful, and most importantly (for me), patient professionals I have ever had the pleasure of working with. I’ve had over 10 Subarus (possibly more!), typically leasing them, and the process has always been hands down super easy and genuinely enjoyable. For many years, I worked with Mr. Miles Shapiro, who was absolutely awesome but has since been on sabbatical. He is the one who introduced my husband and me to Dave, and while I truly miss Miles (and his beautiful angel Lulu — may she rest in peace), having Dave take care of us now has been absolutely amazing. I tend to drag my feet when it comes to switching up my leases, and Dave literally has the patience of a saint. We started talking about the process over the summer, and I finally went in today to trade in my Crosstrek for a brand-new 2026 Impreza — which I am already obsessed with. Dave worked with us throughout the entire process. When I arrived at Subaru today, I was tired, cranky, and still not wanting to deal with trading in my car. But within minutes of talking to Dave — joking around, getting all the help we needed, and having him walk us through absolutely everything about the new car — my mood completely turned around. By the end, I was genuinely excited and so happy about my beautiful new car. Not only was Dave incredibly helpful with all the paperwork and information, but he also cleaned out my entire trade-in vehicle, something I was fully planning (and dreading) to do myself. I was shocked and so thankful. These gestures, along with his amazing demeanor, truly show what a great person he is — and he’s all that and more. And the same goes for Garavel Subaru as a whole. Everyone is kind, welcoming, and genuinely wonderful. One of my favorite things I learned today is all they do for local animal rescues, including donations and adoption events. I don’t think I will ever own or want a car that isn’t a Subaru, and I know for sure I would never go anywhere else. Thank you, Dave. Thank you, Miles, for introducing us. And thank you, Garavel Subaru, for all of these amazing years. You guys are truly the best. If anyone is curious about this dealership or who to work with, I hope this review helps you make the right decision — an amazing car brand and an even more amazing dealership. Here’s to another gorgeous Impreza and many more to come in the future! More

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Best easiest experience buying a car! Chris Scarlett was attentive and put me at ease throughout the whole process. Chris Scarlett was attentive and put me at ease throughout the whole process. More

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Very supportive, clean and well-stocked dealership. They were able to capture a vehicle we'd had our eye on and made it all seamless. Michele was very helpful and responsive during and after the proc They were able to capture a vehicle we'd had our eye on and made it all seamless. Michele was very helpful and responsive during and after the process. I'd definitely recommend Michele and Garavel to friends in the area. More

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Rafael . Was so professional during the entire process, He even check days after my purchase just to make sure I was happy with my purchase.. Thank you Was so professional during the entire process, He even check days after my purchase just to make sure I was happy with my purchase.. Thank you More

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The dealership itself was well-organized and efficient, and I felt taken care of throughout the entire process. I’m very happy with my 2019 Honda Civic and would absolutely recommend Garavel Subaru — and e and I felt taken care of throughout the entire process. I’m very happy with my 2019 Honda Civic and would absolutely recommend Garavel Subaru — and especially John — to anyone looking for a great buying experience. More

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Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships, Garavel Subaru stood out completely. Byeong and Bob delivered the best customer experience we’ve encountere Bob. After visiting 5 Subaru dealerships, Garavel Subaru stood out completely. Byeong and Bob delivered the best customer experience we’ve encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we’re switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be. More

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