Rafael Velez

Amazing folks, amazing service, really made me feel special. Prompt turnaround on the car even with custom parts, followed up to ensure everything was okay. A+++ special. Prompt turnaround on the car even with custom parts, followed up to ensure everything was okay. A+++ More

Print

We worked with Rafael Velez and the Garavel dealership in the recent purchase of a new car. Rafael was attentive to our preferences and diligent in delivering our preferred car in a timely manner. He is in the recent purchase of a new car. Rafael was attentive to our preferences and diligent in delivering our preferred car in a timely manner. He is personable, responsive, and highly knowledgeable. It could not have been a more positive experience. More

Print

Byeong was very helpful and informative about all the questions I asked about the car. He helped make the process easier for me. Highly recommend. 👍 questions I asked about the car. He helped make the process easier for me. Highly recommend. 👍 More

Print

Had a good experience at the dealership I would certainly buy from them again in future buy from them again in future More

Print

I had a great experience at Garavel Subaru. The team is very welcoming. Rafael is kind, patient, transparent and very knowledgeable. He took the time to help me select a car that meet all my ex The team is very welcoming. Rafael is kind, patient, transparent and very knowledgeable. He took the time to help me select a car that meet all my expectations. I highly recommend contacting Rafael when you’re looking to purchase the next your next vehicle! More

Print

Great experience from start to finish. Everyone at Garavel Subaru was friendly, helpful, and made the whole process easy. Would definitely recommend! Everyone at Garavel Subaru was friendly, helpful, and made the whole process easy. Would definitely recommend! More

Print

I had a great experience buying my car thanks to Byeong. They listened carefully to my budget and showed me options without making me feel rushed. They listened carefully to my budget and showed me options without making me feel rushed. More

Print

Great service, friendly staff, really helped me out as this was my first car ever. this was my first car ever. More

Print

Buying a car can be a stressful experience, especially when it’s your first time, but thanks to Rafael, the entire process was smooth, straightforward, and easy to understand. He was incredibly helpful, p when it’s your first time, but thanks to Rafael, the entire process was smooth, straightforward, and easy to understand. He was incredibly helpful, patient, and made sure I felt comfortable throughout the entire experience. Everyone at Garavel Subaru was friendly, professional, and welcoming. I’m extremely grateful for Rafael’s help and for the wonderful experience provided by the entire Garavel Subaru team. I truly appreciate all of their support and would highly recommend them to anyone looking to purchase a vehicle! More

Print

Normally, I don’t write reviews but I had to in this instance because of my fantastic experience at Garavel Subaru in Norwalk. You must ask for Rafael Velez. By far, he is the best salesman I have ever instance because of my fantastic experience at Garavel Subaru in Norwalk. You must ask for Rafael Velez. By far, he is the best salesman I have ever had the pleasure of working with. What immediately caught my attention was the personalized video Rafael sent me. At that point I was only inquiring about the Outback Premium and Limited. In the video, he pointed out the differences between the two cars which I could see with my own eyes. I hadn’t even made an appointment to see Rafael at that point. When I visited the dealership the next day Rafael spent 4 hours with me. Test drove the car and decided on the Limited. I was pleasantly surprised at the price and we closed the deal. It would not have happened if it wasn’t for Rafael. He is hard working, honest and transparent. I also encountered genuinely friendly people from the front desk receptionist (sorry I didn’t get her name) to business manager, Gary. Such a positive experience I will be transferring my car’s service to Garavel. More

Print