Rafael Velez

I brought my 91 year-old father to Garavel Subaru to look for a used car to purchase this past week. We had called ahead and told them what we might be interested in. As we pulled up a salesman introduc look for a used car to purchase this past week. We had called ahead and told them what we might be interested in. As we pulled up a salesman introduced himself as Rafael Velez and greeted us with a warm, friendly smile and a handshake. Rafael showed us three cars we inquired about (already parked side-by-side) and proceeded to tell us about each. We were also approached by the owner Jeremy Garavel which too greeted us with a welcoming handshake. He told us that he wanted this to be an enjoyable experience for us. During this whole process, Jeremy and Rafael handled the challenges of dealing with a 91-year-old man (hard of hearing and slow to walk) with the utmost care. With Dad‘s perfect 900 credit score we ended up with a 2017 Subaru outback. The process was easy, enjoyable and flawless. We are so grateful to everyone involved. We were treated with respect and warmth by Garavel Subaru! Sincerely, very happy customers, Kelly K. More

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I had a very good experience with the dealership, and the salesperson was excellent. Great service salesperson was excellent. Great service More

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Rafael did an amazing job finding exactly the right car for me that was on the lot, had everything prepped, communication was superb, efficient and no surprises ~ made the transaction so easy. He spent the for me that was on the lot, had everything prepped, communication was superb, efficient and no surprises ~ made the transaction so easy. He spent the time orienting me to the new vehicle and has followed up since ~ super helpful. Everyone at Garavel is so caring and service oriented from the moment you step in ~ genuinely. I’ve had my old Subaru serviced at Garavel for the last year and I look forward to continuing. More

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Had a great experience overall. Rafael was great to work with and had great communication throughout the whole process. Rafael was great to work with and had great communication throughout the whole process. More

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Needed some questions answered and everyone was very helpful at Garavel Subaru from service to sales. helpful at Garavel Subaru from service to sales. More

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Great staff extremely helpful will definitely be back to buy a car from them. Way to go guys!!! buy a car from them. Way to go guys!!! More

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The whole team at Garavel was great to work with. From sales to service, everyone was very helpful and knowledgeable. From sales to service, everyone was very helpful and knowledgeable. More

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In and out with zero hassle! Byeong was transparent, efficient, and great to work with. If you want a smooth transaction, go see him! Byeong was transparent, efficient, and great to work with. If you want a smooth transaction, go see him! More

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In the past sixty years, I have purchased between 15-20 vehicles and this was by far the most pleasant and easiest purchase I have made. This is largely due to the professionalism of the entire Garavel sta vehicles and this was by far the most pleasant and easiest purchase I have made. This is largely due to the professionalism of the entire Garavel staff and in particular Rafael Velez. Rafael is not only extremely knowledgeable, but also very patient, and responsive to the customers needs. Most of all, he is not “pushy.” I would highly recommend him to anyone looking to purchase or lease a Subaru and I look forward to working with the rest of the Garavel staff. More

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Rafael was a pleasure to work with! He was extremely helpful, responsive, and got me in the car I wanted with ease. He was extremely helpful, responsive, and got me in the car I wanted with ease. More

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