Stephen Shaughnessy

Garavel Subaru (of Norwalk, CT ) set the bar for Customer Service: they are the gold standard. From start to finish the experience was flawless and only confirmed why they were voted number one by Consumer R Service: they are the gold standard. From start to finish the experience was flawless and only confirmed why they were voted number one by Consumer Reports for vehicle reliability, but just as importantly is the Customer Service aspect. Professional, personable, knowledgeable, respectful, accommodating… get yourself a Subaru! It’s worth the trip to Norwalk. And BTW -Ask for Stephen or Raphael-and I can’t forget Gary in finance. P. S. The coffee is pretty good too! 😉 More

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Garavel Subaru of Norwalk sets the bar in Customer Service; they are the gold standard Service; they are the gold standard More

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They had a large selection of cars for every budget, and everyone was very professional and very helpful. everyone was very professional and very helpful. More

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I highly recommend working with Stephen at Garavel! He made the entire car-buying process easy and stress-free, and I never felt pressured at any point. He was honest, answered all of my questions, and He made the entire car-buying process easy and stress-free, and I never felt pressured at any point. He was honest, answered all of my questions, and genuinely cared that I was happy with my purchase. What really stood out to me was that he continued to check in after the sale to make sure everything was going well. I’ve been loving my new Subaru, and it’s been everything I was hoping for. That kind of customer service is hard to find. I’ll definitely be buying my future cars from Stephen and would recommend him to anyone looking for a great car-buying experience. More

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Needed some questions answered and everyone was very helpful at Garavel Subaru from service to sales. helpful at Garavel Subaru from service to sales. More

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Great staff extremely helpful will definitely be back to buy a car from them. Way to go guys!!! buy a car from them. Way to go guys!!! More

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Just a great experience! I had some very specific requests for Garavel & Stephen and he fulfilled all my wishes promptly. I love my Subaru Crosstrek! I had some very specific requests for Garavel & Stephen and he fulfilled all my wishes promptly. I love my Subaru Crosstrek! More

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Stephen was great. Very easy to work with! The whole team is fantastic to work with Very easy to work with! The whole team is fantastic to work with More

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Team at Garavel is excellent on all fronts. Dealership runs extremely well, the team is organized and efficient and super knowledgeable. Highly recommend. Dealership runs extremely well, the team is organized and efficient and super knowledgeable. Highly recommend. More

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Entire process was handled professionally. Stephen Shaughnessy was caring and courteous and helped us through the entire process. This was my third purchase at Garavel and I'm sure my fourth Stephen Shaughnessy was caring and courteous and helped us through the entire process. This was my third purchase at Garavel and I'm sure my fourth will also be at Garavel. More

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