Gary Burton | Page 2

Very poor communication at times, which resulted in me having to call numerous time for updates during the repair process. Loaner deposited wasn't refunded when stated by the service advisor, and I had to having to call numerous time for updates during the repair process. Loaner deposited wasn't refunded when stated by the service advisor, and I had to reach out to their accounting team to process the refund. I was informed the multi point inspection was not needed since the vehicle was just purchased with 4,400 miles. The vehicle was in for a engine replacement less than 45 days after purchase, why would you add a line to a repair order for a service you did not perform. More

by Chris Green Verified Customer Verified Customer

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Brad and team are incredible people and they took great care of my family to make sure we got the best deal care of my family to make sure we got the best deal More

by DFMENZIE Verified Customer Verified Customer

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Purchased a Cadillac XT4, window sticker said it had new tires, They were actually down to the wear bars. First round of management did not want to take care of it, I emailed Gary Burton, General Manager, p tires, They were actually down to the wear bars. First round of management did not want to take care of it, I emailed Gary Burton, General Manager, problem resolved in less than 5 minutes, Thank you Gary Burton, Zach Johnson service advisor, They did what they said and took care of me, the customer. More

by KBOSTIAN57 Verified Customer Verified Customer

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Great team of people! Thank you for all you did to make this purchase wonderful!!!!! Thank you for all you did to make this purchase wonderful!!!!! More

by JENNIFER@FBCNEWCASTLE.COM Verified Customer Verified Customer

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Been buying cars from Sean and Ferguson GMC since 1996! Sean and the Finance team at Ferguson Buick GMC are the best in the business! Sean and the Finance team at Ferguson Buick GMC are the best in the business! More

by NATE74DAWG Verified Customer Verified Customer

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Gary Burton and his team are fantastic! The sales and financing was an absolute pleasure. They make you want to stay and chat even after the purchase is done. Highly recommend them! The sales and financing was an absolute pleasure. They make you want to stay and chat even after the purchase is done. Highly recommend them! More

by JEREMY94 Verified Customer Verified Customer

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Great Dealership,I have bought Cars,the Parts Dept. ,Bobby is Great,Sales and Management are very Helpful ,Brian Service Adviser is very helpful and keeping me updated,Mechanics are Great and answer an ,Bobby is Great,Sales and Management are very Helpful ,Brian Service Adviser is very helpful and keeping me updated,Mechanics are Great and answer any questions you may have,thanks Kenny. More

by KMARX912 Verified Customer Verified Customer

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Efficient Service- they called to schedule when part arrived (union strike held up delivery). Worked with us on a time that was convenient for us. arrived (union strike held up delivery). Worked with us on a time that was convenient for us. More

by BJGRAUMANN Verified Customer Verified Customer

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Wonderful dealership. They are always so kind, helpful, and honest. Wouldn’t go anywhere else. They are always so kind, helpful, and honest. Wouldn’t go anywhere else. More

by MANDIBROOKE Verified Customer Verified Customer

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Ramon was very helpful and the buying process was fast and easy! This is our 3rd vehicle from Ferguson. and easy! This is our 3rd vehicle from Ferguson. More

by LACEY J Verified Customer Verified Customer

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