Gary Graham | Page 3

Overall the service was excellent. However, was not able set up the appointment on my phone and did not get factory replacement wiper blades when requested. Yes I was not charged anything for them but I ne set up the appointment on my phone and did not get factory replacement wiper blades when requested. Yes I was not charged anything for them but I need to now make another trip to the dealership for the correct fitting blades More

Helpful 0

Report | Print

Great Service, Fair pricing. Up front with costs and timelines. I would recommend Heritage Ford for service. They know my vehicle and have always gone out of their way to make service a positive experie timelines. I would recommend Heritage Ford for service. They know my vehicle and have always gone out of their way to make service a positive experience. More

Helpful 0

Report | Print

Excellent customer service. Honest folks. Will come back again. They pointed out just how poorly designed my Ford Lemon Hybrid is and I concur. They must have great service and probably sell more batteries again. They pointed out just how poorly designed my Ford Lemon Hybrid is and I concur. They must have great service and probably sell more batteries than anyone. If you need a car that discharges 12V batteries over a few weeks even after having every repair and recall performed, then Ford has your next headache. Lol More

Helpful 0

Report | Print

As usual, the most convenient and efficient service experience. Heritage Ford consistently exceeds every expectation. Makes me look forward to returning every time! Thanks again! experience. Heritage Ford consistently exceeds every expectation. Makes me look forward to returning every time! Thanks again! More

Helpful 0

Report | Print

The gentleman that helped looked up information and that helped me through out their whole process was great and thank you to ford let me do the repairs in 2 different visits ( do to the fact I did not have helped me through out their whole process was great and thank you to ford let me do the repairs in 2 different visits ( do to the fact I did not have enough to pay all in one visit) thank you for a easy experience and thank you for all the info and help More

Helpful 0

Report | Print

These guys are nothing but courteous, knowledgeable, and professional. Gary Graham seems to draw my card a lot and I couldn’t ask for a nicer guy to help me out. professional. Gary Graham seems to draw my card a lot and I couldn’t ask for a nicer guy to help me out. More

Helpful 0

Report | Print

They are always courteous in the service department and they take my concerns seriously. I have the extended service plan and they take good care of my vehicle. they take my concerns seriously. I have the extended service plan and they take good care of my vehicle. More

Helpful 0

Report | Print

I was provided with prompt and professional service! EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLEN EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT EXCELLENT More

Helpful 0

Report | Print

The crew did an awesome job getting my Eco Boost figured out and back on the road. It’s been running smooth ever since the repair was made. out and back on the road. It’s been running smooth ever since the repair was made. More

Helpful 0

Report | Print

Parts department was wonderful. Always the best. But very surprised who ever worked on my car. Greasy hands on outside of door feet on inside. surprised who ever worked on my car. Greasy hands on outside of door feet on inside. More

Helpful 0

Report | Print