"This is a great dealer. Especially the rep Jake was..."
This is a great dealer. Especially the rep Jake was exceptional. No gimmicks or hidden fees. Honest dealer ship God Bless. Will recommend to others
"Was very helpful and made sure i got the best deal..."
Was very helpful and made sure i got the best deal possible. It was my first time leasing and felt good about it over all
"Went in to test drive, left with a car."
I went in simply to test drive a 2019 Ford Escape Titanium and that is all. When I sat down with Turner, we started talking about what they could do to get me into that Escape today instead of a few months from now. He was able to get me an offer that I really couldn't refuse. Signed the paper work and left with a brand new car.
"Outstanding Sales Rep. "
I purchased two vehicles from Heritage Ford and Turner was the sales person. When I was leaving the lot with my Ford F350 Super Duty, 6.7 Diesel, Turner advised me that if I needed anything to call him. Well, I had an issue with the F350 Super Duty when I got home and I sent Turner a "TEXT" at 10:00 pm, he called me with in 5 minutes, from his home and the issue was resolved the following day.
The dealership itself was fine, but the salesperson with whom I worked, though pleasant, was young and inexperienced. I was leasing my second Ford Escape which fortunately was very much like my first one. However, I asked him 2 questions about functions and he didn't know the answer to either. He had to go and get another salesperson to help with those items.
When I leased the first one 3 years ago, the older, experienced salesperson spent 45-60 minutes going over all the functions and made an appointment for 2 days later for me to come back for a review and to answer any new questions --- excellent service to a new car leaser.
"Great car buying experience "
Recently we have had to purchase two vehicles so we have gone into several different dealerships looking for our new used cars. By far, the easiest and most comfortable experience was at Heritage Ford.
While it helped that we new exactly what truck we wanted to look at, the process went smoothly from the beginning of our visit to the day we picked up our truck.
Hats off to Turner and the rest of the sales team!
The staff at Heritage were really helpful and quick to work within my budget needs and to give me fair value for my trade. They were also clearly knowledgeable about their product.
"Fast service "
Vehicle inspection and oil change while I waited. Service performed within the estimated time of one and a half hours. Rob was friendly and able to get the work done without having to leave my truck.
Other Employees Tagged:
We have purchased three Ford vehicles from this dealership. The most recent, a new Escape, was sold by Turner who made the deal run smoothly and efficiently. He was extremely helpful in showing us and explaining the details of the systems , including linking our phones.
"Found exactly the right car."
Turner was tenacious in finding the right car for me at the best price! He kept me updated through out the search process, and was always prompt in returning my calls.