Dealership Experience
26 yrs, 8 mos
161 Reviews
Write a Review161 Reviews of Gary Guinn
October 01, 2019
xxxx poor service These people sold me a lemon! xxxx POOR SERVICE!! These people sold me a lemon. My bumper been falling off after finding out that it was held on by go These people sold me a lemon! xxxx POOR SERVICE!! These people sold me a lemon. My bumper been falling off after finding out that it was held on by gorilla glue and a nail. They had me running up and down the highway several times claiming to fix the bumper. Remind you, they dropped my car off to me when I first purchased it. I have been back and forward 5x about my bumper. These people should be reported to the BBB. They are horrible! Horrible customer service after a sale is complete. Do not buy your car from here. I am now stuck with a lemon and they won't even help me out. Also, when they first dropped the car off at my job, the windshield was cracked!! xxxx poor service at its finest. They fixed the glass but my bumper has to be popped back in every single day. I facetimed the GM one day after picking my car up and the bumper started to come off. He said "Oh xxxx," and told me to bring it back and I did. My bumper is still messed up. Terrible service! More
Other Employees Tagged: Darrell
September 16, 2019
Great service . Simone was waiting to greet me as I parked. The staff was very friendly and worked hard to make sure every thing about the truck I wanted was right. . Simone was waiting to greet me as I parked. The staff was very friendly and worked hard to make sure every thing about the truck I wanted was right. Found a few cosmetic things wrong with the truck and they put in writing that they would get them fixed and make it right. Not sure when I will need another vehicle, but I will definitely check at Star Chevrolet when that time comes. More
Other Employees Tagged: Robert Easterling
September 14, 2019
Very profession and courtesy. Everyone was friendly and very professional. They made sure they did everything to make sure we were satisfied. Didnt have to do a lot of paperwork. Everyone was friendly and very professional. They made sure they did everything to make sure we were satisfied. Didnt have to do a lot of paperwork. More
Other Employees Tagged: Roger Miller , Hailey Breland
September 06, 2019
Great Out standing service., Friendly personnel, Plays well with others. When out of their way to make me feel welcome.. The finest Chevy dealer out there. Out standing service., Friendly personnel, Plays well with others. When out of their way to make me feel welcome.. The finest Chevy dealer out there. More
Other Employees Tagged: Hannah Gill, Jerry Lampley
September 06, 2019
Great Service. Ask for Derek This was one of the easiest experiences I’ve had buying a vehicle. Derek made the process simple and hassle free. I’ll definitely be purchasing from h This was one of the easiest experiences I’ve had buying a vehicle. Derek made the process simple and hassle free. I’ll definitely be purchasing from here again. The 250,000 mile warranty also makes it even better! More
Other Employees Tagged: Derek Caudill
September 04, 2019
Great customer service We had a stress free experience with Star. The employees were all very friendly and helpful. We will come back in the future for our family needs. We had a stress free experience with Star. The employees were all very friendly and helpful. We will come back in the future for our family needs. More
Other Employees Tagged: Blake Davis, Roger Miller , Derek Caudill, Jo Ann Lott, Scott Rogers
September 01, 2019
Fast, Efficient,Honest My family and I traveled from Covington LA to purchase a Kia Sorento from their used car inventory. Every member of the Star staff was proffesional, My family and I traveled from Covington LA to purchase a Kia Sorento from their used car inventory. Every member of the Star staff was proffesional, courteous, and helpful at all times. We were able to buy the exact car we wanted at a great price. No pressure, no hassles, and the whole process was very quick. They even worked with us despite our not so great credit. Would definitely do it again, worth the 2 hour drive! More
Other Employees Tagged: Hailey Breland, Derek Caudill
August 18, 2019
The best on the coast!! Cody was one of the best salesman’s I have ever dealt with the whole staff was amazing, honest and very polite they didn’t push a vehicle on me, and n Cody was one of the best salesman’s I have ever dealt with the whole staff was amazing, honest and very polite they didn’t push a vehicle on me, and nobody can beat their warranties buddy I promise you! Very satisfied with their business. More
Other Employees Tagged: Cody Seal , Hailey Breland
July 31, 2019
Excellent service department. Star always provide great service in a timely manner and with friendly staff I would recommend star for all your buying and car needs. Sales and ser Star always provide great service in a timely manner and with friendly staff I would recommend star for all your buying and car needs. Sales and service great. More
Other Employees Tagged: Tim Smith, Roger Miller , Paul Johnson, Scott Rogers, Tammy, Erin
July 20, 2019
Excellent as always As always, we had a great buying experience. Blake and all of the others employees work hard to be sure that everything is taken care of to our satisf As always, we had a great buying experience. Blake and all of the others employees work hard to be sure that everything is taken care of to our satisfaction. More
Other Employees Tagged: Blake Davis , Scott Rogers

