Dealership Experience
24 yrs, 5 mos
154 Reviews
Write a Review154 Reviews of Gary Guinn
August 18, 2019
The best on the coast!! Cody was one of the best salesman’s I have ever dealt with the whole staff was amazing, honest and very polite they didn’t push a vehicle on me, and n Cody was one of the best salesman’s I have ever dealt with the whole staff was amazing, honest and very polite they didn’t push a vehicle on me, and nobody can beat their warranties buddy I promise you! Very satisfied with their business. More
Other Employees Tagged: Cody Seal, Hailey Breland
July 31, 2019
Excellent service department. Star always provide great service in a timely manner and with friendly staff I would recommend star for all your buying and car needs. Sales and ser Star always provide great service in a timely manner and with friendly staff I would recommend star for all your buying and car needs. Sales and service great. More
Other Employees Tagged: Paul Johnson, Tim Smith , Roger Miller, Scott Rogers, Tammy, Erin
July 19, 2019
Excellent as always As always, we had a great buying experience. Blake and all of the others employees work hard to be sure that everything is taken care of to our satisf As always, we had a great buying experience. Blake and all of the others employees work hard to be sure that everything is taken care of to our satisfaction. More
Other Employees Tagged: Blake Davis , Scott Rogers
July 19, 2019
GREAT DEALERSHIP This is a great place to buy a car or truck. This is my second car from them. I love all the staff and salesman and the finance dept is great along wi This is a great place to buy a car or truck. This is my second car from them. I love all the staff and salesman and the finance dept is great along with the manager. They are a bunch of friendly people that’s willing to help you any way they can. Keep up the great work men and ladies !!! Thank y’all More
Other Employees Tagged: Cody Seal, Tim Smith
July 18, 2019
Dealership Sale and Customer Service The dealerships sales and customer service were nice. They did nice or good job. They gave us lot informations on their items and products brands. The dealerships sales and customer service were nice. They did nice or good job. They gave us lot informations on their items and products brands. More
Other Employees Tagged: David Pate, Cody Seal, Paul Johnson, Blake Davis, Hailey Breland, Tim Smith , Derek Caudill, Hannah Gill, Jerry Lampley, Elizabeth Loper, Jo Ann Lott, Roger Miller, Laney Rogers, Scott Rogers
July 12, 2019
Lack of trustworthiness. I was promised my interior be cleaned and it didnt get done. The whole underside of the truck is super dirty. The truck was not presented as a 20k dol I was promised my interior be cleaned and it didnt get done. The whole underside of the truck is super dirty. The truck was not presented as a 20k dollar truck More
Other Employees Tagged: Roger Miller
July 11, 2019
No hassle purchase I feel like we were treated fairly, honestly with no high pressure sales pitch....the vehicle was near perfect at a very good price...definitely would I feel like we were treated fairly, honestly with no high pressure sales pitch....the vehicle was near perfect at a very good price...definitely would do business wth again. And definitely would refer to friends and family...we looked at several dealers before making a trip to Star and NOBODY followed up and reached out to us except Derek. There was just a feel of respect and trust between us from the moment he introduced himself to us and shook our hand.. Derek was beyond great to work with....Mitchell explained everything and helped us make decisions about additional warranties that was right for us... Overall this experience gets a 5? rating from us... More
Other Employees Tagged: Derek Caudill
July 09, 2019
outstanding customer service Arrived early for my appointment . Every person there greeted me and asked who I was there to see Asked if I needed some refreshments. I was pre appro Arrived early for my appointment . Every person there greeted me and asked who I was there to see Asked if I needed some refreshments. I was pre approved for a different vehicle and my wife and I had changed our minds on the type vehicle we wanted. Staff did not miss a beat and brought the options that were on the lot to test drive. My wife decided which vehicle she wanted and financing was completed in no time. More
Other Employees Tagged: Derek Caudill, Jerry Lampley, Elizabeth Loper, Laney Rogers
July 04, 2019
Decent Customer service, and drive to make my experience perfect was there. I was promised to get my truck cleaned inside and out did not happen. Customer service, and drive to make my experience perfect was there. I was promised to get my truck cleaned inside and out did not happen. More
Other Employees Tagged: Hannah Gill, Roger Miller
July 03, 2019
Spent the time to understand and work for the best deal Laney and Gary took the time to really understand what we were looking to buy and give us the best deal to accommodate us. We were trading in a more e Laney and Gary took the time to really understand what we were looking to buy and give us the best deal to accommodate us. We were trading in a more expensive 2014 platinum edition pathfinder to try and turn that one large car payment into 2 reasonable payments for 2 vehicles. Not only did they give us the best offer I received for my trade in, they spent the time to work with us on the vehicles we purchased. I came to Star with an idea and never expected to be able to drive away with 2 vehicles that day. Laney and Gary the sales manager made that idea a reality. Cant forget Hailey. Financing was key for us on this and Hailey got us in the right deal with the best interest rate to accommodate the monthly payments we were targeting. If you're looking for a dealership that cares about your situation, look no further. No high pressure sales tactics or gimmicks here. 100% would recommend, and will be back for our next purchase. Top notch and worth the drive from the coast. Different attitude and approach here, as opposed to the high pressure smoke and mirrors you get at most dealerships on the coast. More
Other Employees Tagged: Hailey Breland , Laney Rogers