Dealership Experience
26 yrs, 4 mos
159 Reviews
Write a Review159 Reviews of Gary Guinn
February 25, 2020
They were amazing. This was my first car to buy from a dealership. They made it easy and enjoyable! They made the process smooth! I will but my next car from them! The team is incredible! dealership. They made it easy and enjoyable! They made the process smooth! I will but my next car from them! The team is incredible! More
Other Employees Tagged: Roger Miller , Mitchell White
February 20, 2020
Awesome experience. Cory was an excellent no pressure salesman and was willing to go above and beyond to make sure we were happy and got a great deal on an awesome vehicle. Mitchell also made our experie salesman and was willing to go above and beyond to make sure we were happy and got a great deal on an awesome vehicle. Mitchell also made our experience pleasant with no pressure on the financial end as well as making sure everything was explained. There's no reason to even look at another dealer... star is the place to buy your next vehicle. More
Other Employees Tagged: Cory Herrington, Mitchell White
February 18, 2020
My wife and I have been very pleased with the service we have received since we purchased our Colorado.... Without an Appointment they took us in at 415 and out by 5 have received since we purchased our Colorado.... Without an Appointment they took us in at 415 and out by 5 More
Other Employees Tagged: David Pate, Robert Easterling , Hailey Breland, Jennifer Lee
February 12, 2020
The employees are friendly and the place is clean. I don’t know who Maggie Mooney is. However, their used cars need to be cleaned before they turn them over to customers. The outside was ran through a don’t know who Maggie Mooney is. However, their used cars need to be cleaned before they turn them over to customers. The outside was ran through a car wash however the inside was dirty guess they figure they don’t have to clean the inside. More
Other Employees Tagged: Maggie Mooney , Hailey Breland, Cody Seals
February 03, 2020
Star Chevrolet of Wiggins has an outstanding team. Mr Robert Easter king was more than helpful when we started the process of looking for a truck till the well after the vehicle was purchased. The proces Robert Easter king was more than helpful when we started the process of looking for a truck till the well after the vehicle was purchased. The process was painless and very easy More
Other Employees Tagged: Tim Smith, Maggie Mooney, Robert Easterling , Scott Rogers
January 02, 2020
2019 silverado I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists a I feel I’m being lied to every time I call or visit. Truck was kept 24 days the first time and fourteen days the second time Problem still exists and has developed two more issues as well. More
Other Employees Tagged: Tim Smith , Hannah Gill
November 16, 2019
Simple repair Tried to rip me off with excessive labor çharge. Simple repair needed for windshield spray nozzle. They didn't care that they were loosing a repeat cu Tried to rip me off with excessive labor çharge. Simple repair needed for windshield spray nozzle. They didn't care that they were loosing a repeat customer. Will not purchase another vehicle from them. More
Other Employees Tagged: Blake Davis , Hannah Gill
October 16, 2019
Very reasonable prices for some great vehicles! I would highly recommend this dealership-it’s a bit out of the way but worth it. The salespeople are kind, informative, professional, and low pressure I would highly recommend this dealership-it’s a bit out of the way but worth it. The salespeople are kind, informative, professional, and low pressure. Their paperwork fees are the lowest I’ve ever seen-saved me around $500 on that part alone. Prices were very competitive/low and they have a great selection of used vehicles. Let me test drive as many cars as I wanted without making me feel bad-I wanted to try many different cars and they were fine with it. Once I made my choice, they completed the deal very quickly and I was able to get on my way home. Even threw in a jack and new spare tire that the vehicle I chose doesn’t come with. They were very happy to let me use their internet to comparison shop while I was at the dealership so that I could see that I was getting the right price. Open, honest, and did not act like the typical high pressure used car salesmen that one often finds at other dealerships. Gave me an absolutely free extended warranty for up to 250K miles. Didn’t pressure me to finance through them as I already had my financing in place from my credit union. Salesman was honest about pros and cons of each car and didn’t pressure me towards the more expensive ones. In fact, I bought one of the cheapest cars on their lot and they were great about it. Treated me very respectfully which was appreciated-since I am a woman and some dealerships were condescending or exploitive or inappropriate but not this one. I highly recommend this dealership for a fair, polite, relaxed, professional, and respectful transaction. Bonus: their website was up to date so I was able to test drive every car that I’d seen advertised. More
Other Employees Tagged: Roger Miller , Hailey Breland
October 01, 2019
xxxx poor service These people sold me a lemon! xxxx POOR SERVICE!! These people sold me a lemon. My bumper been falling off after finding out that it was held on by go These people sold me a lemon! xxxx POOR SERVICE!! These people sold me a lemon. My bumper been falling off after finding out that it was held on by gorilla glue and a nail. They had me running up and down the highway several times claiming to fix the bumper. Remind you, they dropped my car off to me when I first purchased it. I have been back and forward 5x about my bumper. These people should be reported to the BBB. They are horrible! Horrible customer service after a sale is complete. Do not buy your car from here. I am now stuck with a lemon and they won't even help me out. Also, when they first dropped the car off at my job, the windshield was cracked!! xxxx poor service at its finest. They fixed the glass but my bumper has to be popped back in every single day. I facetimed the GM one day after picking my car up and the bumper started to come off. He said "Oh xxxx," and told me to bring it back and I did. My bumper is still messed up. Terrible service! More
Other Employees Tagged: Darrell
September 16, 2019
Great service . Simone was waiting to greet me as I parked. The staff was very friendly and worked hard to make sure every thing about the truck I wanted was right. . Simone was waiting to greet me as I parked. The staff was very friendly and worked hard to make sure every thing about the truck I wanted was right. Found a few cosmetic things wrong with the truck and they put in writing that they would get them fixed and make it right. Not sure when I will need another vehicle, but I will definitely check at Star Chevrolet when that time comes. More
Other Employees Tagged: Robert Easterling
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