Gary Guinn | Page 11

Lack of trustworthiness. I was promised my interior be cleaned and it didnt get done. The whole underside of the truck is super dirty. The truck was not presented as a 20k dol I was promised my interior be cleaned and it didnt get done. The whole underside of the truck is super dirty. The truck was not presented as a 20k dollar truck More

by Ewillard5912 Verified Customer Verified Customer

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No hassle purchase I feel like we were treated fairly, honestly with no high pressure sales pitch....the vehicle was near perfect at a very good price...definitely would I feel like we were treated fairly, honestly with no high pressure sales pitch....the vehicle was near perfect at a very good price...definitely would do business wth again. And definitely would refer to friends and family...we looked at several dealers before making a trip to Star and NOBODY followed up and reached out to us except Derek. There was just a feel of respect and trust between us from the moment he introduced himself to us and shook our hand.. Derek was beyond great to work with....Mitchell explained everything and helped us make decisions about additional warranties that was right for us... Overall this experience gets a 5? rating from us... More

by J Varnado Verified Customer Verified Customer

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outstanding customer service Arrived early for my appointment . Every person there greeted me and asked who I was there to see Asked if I needed some refreshments. I was pre appro Arrived early for my appointment . Every person there greeted me and asked who I was there to see Asked if I needed some refreshments. I was pre approved for a different vehicle and my wife and I had changed our minds on the type vehicle we wanted. Staff did not miss a beat and brought the options that were on the lot to test drive. My wife decided which vehicle she wanted and financing was completed in no time. More

by coveltd67 Verified Customer Verified Customer

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Decent Customer service, and drive to make my experience perfect was there. I was promised to get my truck cleaned inside and out did not happen. Customer service, and drive to make my experience perfect was there. I was promised to get my truck cleaned inside and out did not happen. More

by Ewillard5912 Verified Customer Verified Customer

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Spent the time to understand and work for the best deal Laney and Gary took the time to really understand what we were looking to buy and give us the best deal to accommodate us. We were trading in a more e Laney and Gary took the time to really understand what we were looking to buy and give us the best deal to accommodate us. We were trading in a more expensive 2014 platinum edition pathfinder to try and turn that one large car payment into 2 reasonable payments for 2 vehicles. Not only did they give us the best offer I received for my trade in, they spent the time to work with us on the vehicles we purchased. I came to Star with an idea and never expected to be able to drive away with 2 vehicles that day. Laney and Gary the sales manager made that idea a reality. Cant forget Hailey. Financing was key for us on this and Hailey got us in the right deal with the best interest rate to accommodate the monthly payments we were targeting. If you're looking for a dealership that cares about your situation, look no further. No high pressure sales tactics or gimmicks here. 100% would recommend, and will be back for our next purchase. Top notch and worth the drive from the coast. Different attitude and approach here, as opposed to the high pressure smoke and mirrors you get at most dealerships on the coast. More

by Linesfamily Verified Customer Verified Customer

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Awesome dealership I highly recommend Star Chevrolet when purchasing a new or used vehicle. You get the best price without the hassle and the warranty is definitely a pl I highly recommend Star Chevrolet when purchasing a new or used vehicle. You get the best price without the hassle and the warranty is definitely a plus. The sales team is is very helpful and with no pressure. The hardest decision is choosing your vehicle and they are very patient with the customer. More

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Buying car Very easy Cody was a pleasure to work with we have bought several cars from Star Cheverolet all were easy from start to finish very pleasant experien Very easy Cody was a pleasure to work with we have bought several cars from Star Cheverolet all were easy from start to finish very pleasant experience More

by Lisa Verified Customer Verified Customer

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Easy to work with Everyone was very friendly, listened and was easy to work with. There is nothing high pressure or pushy with my experience. I would highly recommend Everyone was very friendly, listened and was easy to work with. There is nothing high pressure or pushy with my experience. I would highly recommend star Chevrolet in Wiggins. More

by DEBKENNEDY1989 Verified Customer Verified Customer

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GREAT experience. I had a great experience at Star Chevrolet. I drove 90 miles to test drive vehicle. Laney was very professional and a pleasure to work with. I hav I had a great experience at Star Chevrolet. I drove 90 miles to test drive vehicle. Laney was very professional and a pleasure to work with. I have already told friends abouts my experiences @ Star Chevrolet. David Thomas, Fairhope, AL. More

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Great customer service Like when you pull up someone is there to help. Derrick had an answer to every question and was willing to help in any way possible for us to ride off Like when you pull up someone is there to help. Derrick had an answer to every question and was willing to help in any way possible for us to ride off in a vehicle. Gary was also involve in helping make it happen with his willingness to make it right. All in all is a great place to shop for a vehicle and will continue to visit in the future. More

by Brooks601 Verified Customer Verified Customer

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