"Great Experience "
Just picked up our new 2018 MDX. My wife loves the car and to be totally honest the whole experience with Acura of Wappingers Falls was great, for once I didn’t go into a dealership and feel like I was being pushed and pushed. We delt with Phil and Gary these two are absolute gentlemen, I would definitely recommend them along with the dealership. Transaction was quick and easy....
"My experience "
Gary , my salesman was great. He knew what I wanted & was able to find me a nice used RDX. Phil the manager was also helpful.
"Worst dealership ever"
Basically they don't car, bought two cars and 2 lemons, beware of these scam artists, they were extremely unfriendly after I bought my second car and they told me I needed 2800 dollars worth of work and I've only drivin it 3000 miles, so I went to another mechanic and just got a flush done and was fine but the fine gentlemen(sarcasm of coarse) at Acura service department sliced my bellow boots to my rack, I mean clear slices, and they told me it was from corrosion lol
"Amazing Dealership goal positive customer outcome!!"
This is my 5th Acura that i have leased and the customer service is exceptional both sales and service. Gary went above and beyond to be my liaison to Phil and Mike to be able to negotiate a price for me that i could afford and still get the vehicle that i wanted. Everyone was professional, knowledgeable and engaging. On the day of pick up the car was impeccable and Gary very informative of the workings of the vehicle..I drove away with my TLX ASpec an extremely satisfied customer. They even took out my back seat cover from the turned in car, cleaned it all up and will re install in the new TLX at no additional cost to me. if you are thinking of buying or leasing this is the place to go!
Other Employees Tagged:
, Brian the financial manager
Everyone from our salesman to finance.. to sales Mgr were very professional and welcoming...
Our salesman Gary Kaiser was amazing... spent time with us and didn’t make us feel rushed...explained all details clearly...my daughter looking for Acura I will certainly send her to this dealership!!!