Gary McCulloch
Gary McCulloch at Capital Toyota, Inc.
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Gary McCulloch | Page 2

Service Advisor

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Gary McCulloch

November 30, 2023

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Employee Rating

Prompt service, courteous, did my recall work and a 20,000 maintenance. I was very pleased. More

by wlou3
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Capital Toyota, Inc. responded

We're delighted to hear that you had a positive experience with our service! 🌟 Prompt and courteous service is a priority for us, and we're glad to have met your expectations while completing your recall work and 20,000-mile maintenance. If there's anything else we can do for you or if you have additional feedback to share, please feel free to let us know. Thank you for choosing us for your automotive needs, and we look forward to serving you in the future.

November 30, 2023

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It's very easy to get appointments set up thanks to my advisor, Gary. Service is always quick and explained clearly. I get reminders and communication about my upcoming appointments and the staff are all More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Capital Toyota, Inc. responded

We're delighted to hear about your positive experiences with our service team, especially with your advisor, Gary! 🌟 Making appointment scheduling easy and ensuring quick, clear explanations during service are top priorities for us. We're pleased that you appreciate the reminders and communication about your upcoming appointments. Our dedicated staff, including Gary, is committed to providing excellent service with a pleasant demeanor. If there's anything specific you'd like us to know or any way we can further enhance your experience, please feel free to share. We appreciate your feedback and look forward to continuing to provide you with top-notch service.

November 15, 2023

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I was greeted by Gary with a smile and a friendly hand shake. Started off what I thought would be a un easy moment and turned it into a friendly conversation. Services were explained and performed. In a t More

by oshabruce
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 17, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're delighted to hear that Gary's warm greeting and friendly approach turned what could have been an uneasy moment into a pleasant conversation. It's great to know that our team was able to explain and perform the services to your satisfaction in a timely manner. If there's anything else you need or if you have further feedback, please feel free to reach out. We appreciate your kind words and look forward to serving you again in the future.

November 14, 2023

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I'm a new client of this dealership. Personnel respected my time with their efficiency, Gary graciously informed me of progress during services and made excellent recommendations for my More

by clgoldman8588
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Service Time
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Recommend Dealer
Yes
Nov 17, 2023

Capital Toyota, Inc. responded

Welcome to Capital Toyota! We're delighted to hear that our team respected your time, and you found our services efficient. Gary's dedication to keeping you informed and providing excellent safety recommendations is commendable, and we're pleased to know that you had a positive experience. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We look forward to serving you and ensuring your continued satisfaction.

November 14, 2023

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The first five free services are done, but I will be back to Capital Toyota with my 2022 Sienna. It's the only place that I will trust to work on my vehicle. We know they use genuine Toyota parts. This ma More

by SpitfireTN
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Recommend Dealer
Yes
Nov 17, 2023

Capital Toyota, Inc. responded

Thank you for choosing Capital Toyota for your Sienna's first five services! We're honored to be your trusted service center, and we're pleased to know that you'll be returning with your 2022 Sienna. Using genuine Toyota parts is a priority for us to ensure your vehicle remains a Toyota in every aspect. If there's anything specific you'd like to address or if you have further comments, please feel free to reach out. We appreciate your loyalty and look forward to continuing to provide top-notch service for your Toyota.

November 14, 2023

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I am very happy with the repair department. They went above and beyond with service. More

by elm101749
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Wallace

Nov 17, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback! We're delighted to hear that you are very happy with our repair department and that they went above and beyond with the service. Providing excellent service is our goal, and we appreciate your acknowledgment of our team's efforts. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We value your satisfaction and look forward to serving you again.

November 14, 2023

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Quality service center, and the purchase of my Sienna went smoothly. Would recommend to friends and family. More

by carolesfamily
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Service Time
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Recommend Dealer
Yes
Nov 17, 2023

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a smooth experience with the purchase of your Sienna and that our service center provided quality service. Your recommendation to friends and family means a lot to us. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We appreciate your trust in Capital Toyota and look forward to serving you again.

November 02, 2023

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No issues, pick up service while I work is a plus. Advisor honest and put my needs first. Will turn for service. More

by jenmoon520
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Recommend Dealer
Yes
Nov 07, 2023

Capital Toyota, Inc. responded

We're thrilled to hear about your positive experience with our pick-up service and honest advisors at Capital Toyota. Your convenience and satisfaction are our top priorities, and we're delighted to know that you feel well taken care of. We look forward to serving you for your future service needs, and please don't hesitate to reach out if you have any more questions or requirements. We're here to assist you with a caring and uplifting attitude. Thank you for your kind feedback! 🚗😊

November 02, 2023

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They were quick with my service appointment, glad I went with them for my service. More

by Ninjason
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Recommend Dealer
Yes
Nov 07, 2023

Capital Toyota, Inc. responded

We're thrilled to hear that your service appointment at Capital Toyota was efficient and met your expectations. Your satisfaction is important to us, and we're always here to provide you with top-notch service. If you have any more automotive needs in the future or any questions, feel free to reach out. We're here to assist you with a caring and uplifting attitude. Thank you for choosing us for your service needs! 🚗😊

October 27, 2023

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Great, thoughtful, thorough, quality care and work from both the service providers/representatives and mechanics! More

by Bedfords
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Service Time
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Recommend Dealer
Yes
Oct 31, 2023

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you've received great, thoughtful, thorough, and quality care and work from both our service providers/representatives and mechanics. Your satisfaction is our top priority, and we're committed to providing you with the best service possible. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make every visit an excellent one. Safe and happy driving!

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