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Gary Nelson
Gary Nelson at Coastal Kia
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Gary Nelson | Page 12

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
138 Reviews
4.8

138 Reviews

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138 Reviews of Gary Nelson

June 19, 2023

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Employee Rating

Had a vehicle breakdown while in the area & thankful Coastal Kia was able to fix out busted Sorento. No problems on return trip home. Service Advisor Gary was professional and polite. More

by scott2822
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Yes
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Jun 20, 2023

Coastal Kia responded

Thank you for the review and compliments for our Service Consultant Gary Nelson. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

June 16, 2023

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I found them to be very polite finished servicing car in a very acceptable yimeframe More

by ZETTPERRY
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Yes
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Jun 19, 2023

Coastal Kia responded

Great news, thank you! We sincerely appreciate the five star service review and gracious comments. Thank you for the high marks for our Service Consultant Gary Nelson. Please call us if you need anything. Thanks again!

June 16, 2023

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They provided the service they promised, in the time that they promised.... They even called a few days afterwards to ask if everything was ok... More

by JANDSGIBBONS
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Recommend Dealer
Yes
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Jun 19, 2023

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and compliments for our Coastal Kia service team. We are thrilled to hear they followed up with you as well. Great news! Thank you for choosing Coastal Kia!

June 15, 2023

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Employee Rating

The service department was on time! All promises kept! I would recommend Kia Service to anyone More

by kinghouse716
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

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June 07, 2023

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Friendly, knowledgeable, effortless and helpful customer service. Always a pleasure to bring my car in. Thank you! More

by DC
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Yes
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Jun 07, 2023

Coastal Kia responded

Wonderful news DC! We appreciate the five star review and high marks for our Service Consultant Gary Nelson. We love to hear you find it "a pleasure" to bring your car in. We love the feedback including, "friendly, knowledgeable, effortless and helpful customer service." Thanks again!

May 31, 2023

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Employee Rating

The service reps were very attentive to the customers and kept us informed as to the progress of our service visit. All of the reps. were very cordial and informative. More

by Robert W Speir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

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Jun 01, 2023

Coastal Kia responded

Great news Robert! We sincerely appreciate the five star service review and high marks for our Service Consultants, Darren Gokey and Gary Nelson. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!

May 27, 2023

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Employee Rating

Their service has always been exemplary, highest levels of courtesy and care. Thankfully, this vehicle has only needed one repair in 88,000 other than brakes and tires. More

by LampRx
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 30, 2023

Coastal Kia responded

Thank you for the five star review and compliments for our service department. We love the feedback including, "their service has always been exemplary, highest levels of courtesy and care." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 24, 2023

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Employees in the service department are very helpful, knowledgeable, friendly, & keep customers updated on vehicles. More

by nesia1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Guder "GQ" Quezada

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May 25, 2023

Coastal Kia responded

Thank you for the five star service review and compliments for our service team! We appreciate the feedback and high marks for our team members. Thank you for trusting Coastal Kia with your automotive service needs.

May 23, 2023

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in for car recall no problem other everyone was great they r always very nice More

by DELNASCAR
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Workmanship
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Recommend Dealer
Yes
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May 24, 2023

Coastal Kia responded

Super! Thank you for the five star review and gracious comments. We appreciate the high marks for our Service Consultant Gary Nelson too. It was thoughtful of you to go online and rate your recent experience. Thanks again!

May 23, 2023

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The dealership is the best place to buy a new car they are nice and friendly More

by LEERENEE705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman

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May 24, 2023

Coastal Kia responded

Thank you for the high marks and compliments for our service team. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

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