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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 12

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
360 Reviews
4.8

360 Reviews

Write a Review

360 Reviews of Gary Nelson

January 15, 2025

Dealership Rating
Employee Rating

Gary, Sam, and the whole team are awesome! Always keeping my Kia in top shape. David was a good shuttle driver too. More

by WESLEYSON.SON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Guder "GQ" Quezada, David Knowles, Barbara Ness, Aubrey Madison , Marquita Best, Darren Gokey, Tony Kirschner, Jay Turner

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Jan 16, 2025

Coastal Kia responded

Thank you! We truly appreciate the high marks and compliments for our team. Your review and high marks for so many of our team members are greatly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

January 14, 2025

Dealership Rating
Employee Rating

Great people got me in an out quick friendly went the extra mile to please More

by CHICKEN_525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Coastal Kia responded

Great news! Thank you! We appreciate the high marks and compliments for our service team. It was thoughtful of you to tag our Service Consultant Gary Nelson with such high marks too. We love the feedback including, "great people...got me in and out quick." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 13, 2025

Dealership Rating
Employee Rating

Great service department and great customer service overall.They have an amazing shuttle service as well. More

by Jose Cerro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, David Knowles

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Jan 13, 2025

Coastal Kia responded

Thank you Jose! We appreciate the five star service review and high marks for our service advisors. We love the feedback including, "great service department and great customer service overall." We are thrilled to hear you were able to take advantage of our courtesy van shuttle service. Thank you for choosing Coastal Kia for your automotive service needs.

December 30, 2024

Dealership Rating
Employee Rating

I loved the KIA app connectivity feature to schedule the appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute complet More

by Robscochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

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Dec 30, 2024

Coastal Kia responded

Thank you for the review and helpful information. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate your patience during your recent service visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

December 27, 2024

Dealership Rating
Employee Rating

All aspects were great from drop off to pickup. Especially my interaction with my service advisor Gary! More

by PENNELLRGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Coastal Kia responded

Wonderful news! It was thoughtful of you to mention our Service Consultant Gary Nelson by name. We sincerely appreciate the five star review and gracious feedback. Please do not hesitate to reach out if you need us. Thanks again!

December 26, 2024

Dealership Rating
Employee Rating

The employees here always make me feel welcome and go out of their way to make sure I have everything I need while waiting for my vehicle. More

by sksanders0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Coastal Kia responded

Wonderful news! Thank you! We appreciate the gracious compliments and high marks. It was thoughtful of you to give our Service Consultant Gary Nelson five stars too. Please do not hesitate to reach out if you need us. Thanks again!

December 21, 2024

Dealership Rating
Employee Rating

Excellent service and professional personnel. My few problems have been handled to my complete satisfaction. Would buy from this dealership again. More

by RAHP52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Steve Kramer

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Dec 23, 2024

Coastal Kia responded

Great news! Thank you for the opportunity to address your concerns. We appreciate the five star review and high marks for our service team members. We are here if you need us.

December 18, 2024

Dealership Rating
Employee Rating

Brought the car back to me when they said they would. Very pleasant waiting area with coffee, water and snacks. Charging ports for your electronics. More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2024

Coastal Kia responded

Thank you Steve for the five star review and gracious compliments. We are pleased to hear you enjoyed your time with us. It was thoughtful of you to go online and share your recent service experience. Please do not hesitate to reach out if you need us. Thanks again.

December 09, 2024

Dealership Rating
Employee Rating

I dropped my car off for a repair and was immediately greeted in a professional manner. When my car was ready, I was given a call. My car was not only ready, but it had been washed. The service there is More

by bjharkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

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Dec 10, 2024

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and gracious comments. We love the feedback including, "the service was impeccable. Coastal Kia cares about their customers and it shows!" Please do not hesitate to reach out if you need us. Thanks again.

December 05, 2024

Dealership Rating
Employee Rating

Professional and friendly service. I know my car is in good hands when I bring it here. More

by Calebinnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Knowles , Darren Gokey

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Dec 06, 2024

Coastal Kia responded

Thank you! We appreciate the high marks and gracious comments. Thank you for your trust and for recognizing so many of our service team members with five stars. We are here if you need us. Thanks again!

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