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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 14

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
360 Reviews
4.8

360 Reviews

Write a Review

360 Reviews of Gary Nelson

October 31, 2024

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Employee Rating

Every employee acknowledge you , every one is willing to help if you need to , the place is always clean More

by MRIESCH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Coastal Kia responded

Great news! Thank you! We appreciate the five star service review and compliments for our team. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia for your automotive service needs. We are here to help.

October 27, 2024

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Employee Rating

Very nice and friendly service person. Service began at appointment time and was completed quickly. More

by VERAJANE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Coastal Kia responded

Thank you. We sincerely appreciate the five star service review and gracious feedback. We love the comments including, "very nice and friendly service person." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 27, 2024

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Employee Rating

I returned home from an extended time away, & the battery on my car was dead & would not hold a charge. They got me in the very next day to replace the battery. Plus, courtesy van took me where I needed to b More

by HOLLY5012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, David Knowles

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Oct 28, 2024

Coastal Kia responded

Wonderful news! We appreciate the service testimonial and high marks. We are thrilled to hear you were able to enjoy our Courtesy Shuttle experience. Thank you for choosing Coastal Kia for your automotive service needs.

October 23, 2024

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Employee Rating

Service was great but $198 is alot for an oil change and balance I will s5art changing my own oil More

by russ.rucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Coastal Kia responded

Thank you for the five star review and high marks for our Service Consultant Gary Nelson. Our Service Director, John Wigger, would like to discuss your concerns with the charges on the work performed. You can reach Mr. Wigger at 910-408-0100. We look forward to your call. Thank you

October 18, 2024

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Employee Rating

I look forward to the service! They are always nice, helpful, and fast! Place is always clean. More

by lovintheloven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, David Knowles, Barbara Ness, Aubrey Madison , Marquita Best, Darren Gokey, Tony Kirschner, Jay Turner

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Oct 18, 2024

Coastal Kia responded

Simply wonderful! We truly appreciate the five star service review. It was extremely thoughtful of you to rate so many of our team members with such high marks. Thank you for the compliments for our staff and facility. We are here if you need us.

October 18, 2024

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Employee Rating

The service department is always timely, informative, and professional. I like that they keep me posted of the status of my service. More

by toddholleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin

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Oct 18, 2024

Coastal Kia responded

Great news! We are thrilled to hear your recent service visit went well. It is always nice to have our service clients recognize our service write up communications process. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 13, 2024

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Employee Rating

Top tier customer service! A very pleasant environment and a job well done in a timely matter! More

by MISSMELBA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

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Oct 14, 2024

Coastal Kia responded

We love this. Thank you for the five star review and high marks for our Service Consultants Gary Nelson and Darren Gokey. We love the feedback including, "top tier customer service!" We are here if you need us.

October 12, 2024

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Employee Rating

Gary is my advisor and he is always very good. When I picked up my car I was helped by Marquita and I have not been helped by her before. She is great! Very personable and friendly! More

by baca7885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquita Best

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Oct 14, 2024

Coastal Kia responded

Thank you! Your gracious compliments for our Service Consultant, Gary Nelson and Marquita Best, are greatly appreciated. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

October 09, 2024

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Employee Rating

The service staff were professional, courteous and thorough in their explanations of the service needed for my vehicle and interactions with me. More

by larry.winter
Recommend Dealer
Yes
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Oct 10, 2024

Coastal Kia responded

Larry, we sincerely appreciate the five star service review. We love the feedback including, "service staff were professional, courteous and thorough..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 09, 2024

Dealership Rating
Employee Rating

The staff at Coastal Kia is always friendly, professional and time efficient with the service of your vehicle. More

by TJB1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright

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Oct 10, 2024

Coastal Kia responded

Thank you for the five star review and compliments for our Coastal Kia team. It was thoughtful of you to go online and rate your recent experience. We are here if you need us.

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