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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 22

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
348 Reviews
4.8

348 Reviews

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348 Reviews of Gary Nelson

May 18, 2024

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Employee Rating

The process was very easy. The service rep kept us informed on how long it should last. More

by ptharvey46
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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May 20, 2024

Coastal Kia responded

Thank you for the five star review and gracious comments. We sincerely appreciate you taking time to go online and rate your recent service experience. Please do not hesitate to reach out if you need us. Thanks again!

May 17, 2024

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Gary was super helpful and did some research into my car’s warranty which was a huge help!! More

by kendalyn.kufner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

Coastal Kia responded

Fantastic news! We appreciate the high marks and compliments for our Service Consultant Gary Nelson. Thank you for trusting Coastal Kia with your automotive service needs.

May 16, 2024

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Great service. Keeps u informed on the progress of your vehicle. Very professional upbeat and friendly More

by CSRT32
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Service Time
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Recommend Dealer
Yes
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May 17, 2024

Coastal Kia responded

Thank you for the five star service review and compliments for our service team. We love the feedback including, "very professional, upbeat and friendly." We strive to deliver a truly exceptional experience to every client during every visit." Thank you for choosing Coastal Kia for your automotive service needs.

May 12, 2024

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Super staff friendly yet professional no mattter who is taking care of why I am there. More

by bayleyrobert
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Recommend Dealer
Yes
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May 14, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious feedback. Thank you for your loyalty and trust. We are here if you need us. Thanks again!

May 11, 2024

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Not happy with Kia, I will not own another Kia car. The last 2 have oil issues. Kia warranty is useless. More

by TCARPE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darren Gokey

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May 14, 2024

Coastal Kia responded

We are here to help. Please reach out to our Operations Manager Peggy Roberts on her direct line 910-798-4706 to discuss your service visit and concerns. We look forward to your call.

May 10, 2024

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Employee Rating

Friendly informative professionals. Offered shuttle service anywhere in town and a complimentary car wash. My service writer Gary did a great job getting me in and out in a timely manne More

by MLNOLAN1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2024

Coastal Kia responded

We love it! Thank you for the five star review and for sharing your recent service experience online. We love the feedback including, "friendly informative professionals." Thank you for trusting Coastal Kia with your automotive service needs.

May 09, 2024

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Dependable and an accountable auto dealership that values its patrons. There service is excellent, right! More

by devonna_coward
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and amazing comments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

May 06, 2024

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The service department was knowledgeable and the repairs needed were completed quickly and covered by warranty so that’s always a plus!! Gary kept me informed and updated and the vehicle was ready when prom More

by CHUNTER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Coastal Kia responded

Thank you! We appreciate the five star service review. It was thoughtful of you to mention our Service Consultant Gary Nelson by name. We love the feedback including, "Gary kept me informed and updated and the vehicle was ready when promised.!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

May 05, 2024

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Employee Rating

Thank you Coastal Kia! And, special thanks to Gary! I truly appreciate Gary's kindness and patience with answering all my questions and keeping me informed of what my vehic More

by SD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2024

Coastal Kia responded

Great news! We are thrilled to hear you "love your Kia!" Thank you for the five star review and heartfelt testimonial. It was thoughtful of you to mention our Service Consultant Gary Nelson by name. Thank you for choosing Coastal Kia for your automotive service needs.

May 03, 2024

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Employee Rating

Friendly and professional staff, fast service and complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. More

by ARUS.ARAMYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman , Darren Gokey, Tony Kirschner

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May 06, 2024

Coastal Kia responded

Wonderful news! We are thrilled to hear you were able to enjoy our complimentary shuttle service. Thank you for the five star review and high marks for so many of our team members. We love the feedback including, "thank you for the great experience." Thank you for trusting Coastal Kia with your automotive service needs.

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