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Gary Nelson
348 Reviews
348 Reviews
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348 Reviews of Gary Nelson
March 16, 2024
Always prompt and attentive. Keep you informed about your service appointment. Honest and appreciative about choosing KIA Keep you informed about your service appointment. Honest and appreciative about choosing KIA More
by COMSTOCKJOAN
Verified CustomerOther Employees Tagged: Sam Weisman
March 16, 2024
I have had this car kia Sorrento 2011 for years. I have had a knocking in my car and have brought it in a few times for this. I was always reassured everything looked safe. I felt very comfortable a I have had a knocking in my car and have brought it in a few times for this. I was always reassured everything looked safe. I felt very comfortable and trusted them without a doubt. Sometimes you hear a noise but everything is good!!! If I bring it in I always have them check it anyway. The last mechanic I had decided to replace a few things. My car doesn’t squeak, and it’s quiet. Yay!!!! Sam and Bob at Kia on Market, in Wilmington are amazing. I always feel welcomed and they treat me with respect. My next car will always be a Kia! Thank you Lorraine Collura More
by LAMJC51
Other Employees Tagged: Bob Tomlin, Sam Weisman , I only rated the people I have had contact with in service. The shuttle men Dave and Paul also very polite and respectful.
March 11, 2024
It was a great experience and our service manager was very thorough in going through the report. The best KIA service we have had at any dealer (we live in Maine and NC)! very thorough in going through the report. The best KIA service we have had at any dealer (we live in Maine and NC)! More
by RBUCK12
Other Employees Tagged: I think it was Gary but not 100% sure. I felt like it might be Mark. Whoever it was did a great job!
March 10, 2024
Professional staff; quality and efficient service. Took my car there at the appointed time of 7:45 and a courtesy car was waiting to give me a ride to work. Car was ready in two hours for the 30,000 Took my car there at the appointed time of 7:45 and a courtesy car was waiting to give me a ride to work. Car was ready in two hours for the 30,000 mile service and clean when I picked it up. More
by RWT
March 08, 2024
I've been with several different service advisors, and the service is always excellent, and the work is always completed the first time stop no hassle. Complimentary car wash, too! the service is always excellent, and the work is always completed the first time stop no hassle. Complimentary car wash, too! More
by Christopher Hawkes
Other Employees Tagged: Sam Weisman , Darren Gokey
March 04, 2024
Everytime my husband and I go to service our vehicles here they treat us like family! This was the first time we use the shuttle and it was so great! The driver was fantastic!! here they treat us like family! This was the first time we use the shuttle and it was so great! The driver was fantastic!! More
by Mikayla Barnak
March 04, 2024
This dealershkp and staff are top notch. The dealership is always very clean. The staff are courteous and professional. They always make sure their customers are a priority. The dealership is always very clean. The staff are courteous and professional. They always make sure their customers are a priority. More
by CHARLENELARKINS
March 02, 2024
The staff at Coastal Kia were very friendly, helpful and very professional. The service was completed in a timely fashion, and no one pressured us to buy anything extra! very professional. The service was completed in a timely fashion, and no one pressured us to buy anything extra! More
by DANDJ1955
Other Employees Tagged: Howard ? and the young man who helped us with aftermarket insurance coverage.
