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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 26

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
348 Reviews
4.8

348 Reviews

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348 Reviews of Gary Nelson

March 02, 2024

Dealership Rating
Employee Rating

Mr. Sam is THE best! Carefully explained the problem and solved it. And then bringing my car to me was such a blessing! More

by FAS627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

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Mar 04, 2024

Coastal Kia responded

Thank you for the five star review and high praises for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. We are thrilled to hear you were able to take advantage of our complimentary concierge service. Thank you for choosing Coastal Kia for your automotive service needs.

March 02, 2024

Dealership Rating
Employee Rating

This is truly a great place to shop for your new car it’s a great friendly staff, and a comfortable clean environment. I got my first car here and I plan to be with them for years to come. More

by CYRILGRAHAM777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada , Darren Gokey, Tony Kirschner, Kelvin Swinson

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Mar 04, 2024

Coastal Kia responded

We love this! Thank you! Your five star review and compliments for our team are greatly appreciated. Please call us if you need anything. Thanks again.

March 01, 2024

Dealership Rating
Employee Rating

Coastal Kia is absolutely the best! Outstanding service! The wait time was reasonable and communication is professional More

by JUNE.Y.BAKER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Nelson

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Mar 04, 2024

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our service team. We love the feedback including, "the wait time was reasonable and communication is professional." Thank you for choosing Coastal Kia!

March 01, 2024

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Employee Rating

My experience at Coastal Kia was a great experience. Everyone who helped me it was wonderful, very knowledgeable and had great customer service. I will continue to be a Kia customer and recommend Kia to More

by chrisingram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Michael Mascavage, Heber Quezada, Chris Case, Jan Ramos , Kelvin Swinson, Brandon Wright

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Mar 01, 2024

Coastal Kia responded

Wonderful news! Thank you so much for the high marks and gracious feedback. We sincerely appreciate your loyalty and compliments for our team. Thank you for choosing Coastal Kia!

February 29, 2024

Dealership Rating
Employee Rating

Always helpful. They have serviced my current car for nine years and always keep up with what my car needs. Their service is excellent. More

by TAYLOR412823
Recommend Dealer
Yes
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Mar 01, 2024

Coastal Kia responded

Thank you! We truly appreciate your loyalty over the year. Thank you for the high marks and gracious comments. We are here if you need anything.

February 25, 2024

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Employee Rating

They were very prompt and kept me up to date on progress. Great service and a comfortable waiting area. More

by beach504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our service team and facility. It was thoughtful of you to give our Service Consultant, Gary Nelson, five stars. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

February 25, 2024

Dealership Rating
Employee Rating

Gary Nelson from the service dept was very friendly & knowledgeable. He kept me up to date on my vehicle. Excellent Service!!! More

by nesia1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Coastal Kia responded

Great news! Thank you for rating your recent service visit so highly. It was thoughtful of you to mention our Service Consultant Gary Nelson by name. We love hearing you enjoyed "excellent service!!!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

February 24, 2024

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Employee Rating

It was a great experience with my appointment. Couldn’t have been any better. Vehicle was fixed and washed! More

by SRMORAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

Coastal Kia responded

Wonderful news! We are thrilled to hear our service team exceeded your expectations during your recent service visit. We love the feedback including, "it was a great experience with my appointment, couldn't have been any better." Thank you for choosing Coastal Kia! We are here if you need us.

February 23, 2024

Dealership Rating
Employee Rating

Very friendly staff, all worked together to create pleasant and seamless experience. We will be back. More

by justin.cappuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos , Uber Hernandez, Dan Silvestri, 5 stars

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Feb 23, 2024

Coastal Kia responded

Wonderful news! Thank you for the five star review and gracious comments. We love the feedback including, "very friendly staff, all worked together to create a seamless experience. " We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

February 22, 2024

Dealership Rating
Employee Rating

Very good people to deal with and keep me updated on the progress of work being done. More

by BETSYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman , Darren Gokey, Tony Kirschner

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Feb 23, 2024

Coastal Kia responded

Fantastic news! Thank you for the five star review. We appreciate the high marks for so many of our service team members. Thank you for the gracious comments as well. Your review has been shared with our team. Thanks again!

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