Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 26

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
360 Reviews
4.8

360 Reviews

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360 Reviews of Gary Nelson

March 20, 2024

Dealership Rating
Employee Rating

Good service very communicative very easy to work with the customer service. Nice area very open to work with More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Coastal Kia responded

We appreciate the five star review and compliments for our staff. It was kind of you to take time to go online and rate your recent experience. Thank you for choosing Coastal Kia!

March 18, 2024

Dealership Rating
Employee Rating

Service center and employees have been very professional and courteous ever time I come for maintenance More

by RPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Heber Quezada, Jan Ramos , Jason Dodd, Darren Gokey, Tony Kirschner, Kendrick Progue

Mar 18, 2024

Coastal Kia responded

Thank you for the five star service review and gracious comments. Please call us if you need anything. Thanks again!

March 16, 2024

Dealership Rating
Employee Rating

Always prompt and attentive. Keep you informed about your service appointment. Honest and appreciative about choosing KIA More

by COMSTOCKJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Mar 18, 2024

Coastal Kia responded

Thank you! It was kind of you to go online and rate your recent service experience. We love the feedback including, "always prompt and attentive." We love the feedback including, "honest and appreciative about choosing Kia." Please call us if you need anything. Thanks again!

March 16, 2024

Dealership Rating
Employee Rating

Came in for basic service. Turnaround time less than 2 hours and the cost is always very reasonable. More

by Robert W Speir
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 18, 2024

Coastal Kia responded

Thank you Mr. Speir for the five star review. We are thrilled to hear you had a nice service experience. It was thoughtful of you to go online and rate your recent visit. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 16, 2024

Dealership Rating
Employee Rating

I have had this car kia Sorrento 2011 for years. I have had a knocking in my car and have brought it in a few times for this. I was always reassured everything looked safe. I felt very comfortable a More

by LAMJC51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman , I only rated the people I have had contact with in service. The shuttle men Dave and Paul also very polite and respectful.

Mar 18, 2024

Coastal Kia responded

Thank you Lorraine for your loyalty! We sincerely appreciate the five star review and compliments for our team. It was thoughtful of you to mention our service consultants Bob Tomlin and Sam Weisman by name. Thank you for the amazing testimonial and high marks. Please don't hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

March 13, 2024

Dealership Rating
Employee Rating

Insisted on tire rotation and charged 50 bucks. Asked for help with resetting technology, and my request was ignored. More

by dougjennings2249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 15, 2024

Coastal Kia responded

We are here to help. Please reach out to our Service Director John Wigger at 910-408-0100. John would love to speak with you regarding your recent service experience. We look forward to your call.

March 11, 2024

Dealership Rating
Employee Rating

It was a great experience and our service manager was very thorough in going through the report. The best KIA service we have had at any dealer (we live in Maine and NC)! More

by RBUCK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I think it was Gary but not 100% sure. I felt like it might be Mark. Whoever it was did a great job!

Mar 12, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for our team. We love the feedback including, "the best Kia service we have had at any dealer." We are thrilled you found us and look forward to working with you any time you are in the area. Thank you for choosing Coastal Kia!

March 10, 2024

Dealership Rating
Employee Rating

Professional staff; quality and efficient service. Took my car there at the appointed time of 7:45 and a courtesy car was waiting to give me a ride to work. Car was ready in two hours for the 30,000 More

by RWT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and and amazing testimonial. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!

March 08, 2024

Dealership Rating
Employee Rating

I've been with several different service advisors, and the service is always excellent, and the work is always completed the first time stop no hassle. Complimentary car wash, too! More

by Christopher Hawkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Darren Gokey

Mar 11, 2024

Coastal Kia responded

Thank you Christopher! We appreciate the five star service review and are excited to hear you were able to take advantage of our complimentary car wash. Thank you for choosing Coastal Kia for your automotive service needs.

March 04, 2024

Dealership Rating
Employee Rating

Everytime my husband and I go to service our vehicles here they treat us like family! This was the first time we use the shuttle and it was so great! The driver was fantastic!! More

by Mikayla Barnak
Recommend Dealer
Yes
Mar 05, 2024

Coastal Kia responded

Great news! We are thrilled to hear you were able to take advantage of our courtesy van shuttle service. We truly appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

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