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Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 31

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of Gary Nelson

November 02, 2023

Dealership Rating
Employee Rating

You guys are top notch! Always pleasant and great to deal with. You take time to explaine everything. More

by CARSONNABOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Jan Ramos

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Nov 03, 2023

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star service review. We love the feedback including, "you guys are top notch!" Our team strives to deliver a truly exceptional experience to every client during every visit. Don't hesitate to reach out if you need us for anything. Thank you for choosing Coastal Kia!

October 31, 2023

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Employee Rating

I’m a long time customer of Coastal Kia and have made several purchases of new cars. I’ve done all of my service with their service department and could not ask for anything better than the attention and More

by JHDAVIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Coastal Kia responded

Thank you for the amazing review and your loyalty over the years. We sincerely appreciate the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 31, 2023

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Employee Rating

Thoroughly professional and highly personable staff and fast, efficient service! Very clean and well supplied customer waiting room. More

by MCGAHAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

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Oct 31, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "thoroughly professional and highly personable staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

October 25, 2023

Dealership Rating
Employee Rating

Incredibly caring and efficient staff , this is my first experience with a Kia and I’m smitten! More

by ZOEMESSINA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman , Darren Gokey, Tony Kirschner

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Oct 25, 2023

ZOEMESSINA88 responded

Love the entire service staff at this dealership, so helpful and communicative and professional. This is my first experience with Kia and it is a great one!

October 24, 2023

Dealership Rating
Employee Rating

Timely and professional. Staff was good and wait was fine. And they washed the exterior. More

by MIKE.CUNNINGHAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2023

Coastal Kia responded

Thank you for the five star review and compliments for our team! We love the feedback including, "timely and professional." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

October 13, 2023

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Employee Rating

Not well design for Elders or disabled. Some of the young needs to learn better communication and respect.. More

by DEBANDROSIE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Darren Gokey

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Oct 13, 2023

Coastal Kia responded

We just tried to reach you via phone. We are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you

October 12, 2023

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Employee Rating

Very pleasant experience as always! ! Gary was helpful and professional to a fault! Love it there!! More

by timothygs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

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Oct 12, 2023

Coastal Kia responded

Great news! We sincerely appreciate the kind words and compliments for our Service Consultant Gary Nelson. Thank you for the high marks and for taking time to share your experience online. Please don't hesitate to reach out if you need anything.

October 11, 2023

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Employee Rating

Prompt service, great customer service and a very friendly service atmosphere. A very pleasant experience. More

by bcodero
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Tony Kirschner

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Oct 11, 2023

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "prompt service, great customer service and a very friendly service atmosphere." Thank you for taking time to rate your recent service experience. Please call us if you need anything. Thanks again!

October 09, 2023

Dealership Rating
Employee Rating

Very prompt attention and service. I appreciated the team's efforts and will come back again. More

by MULU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 09, 2023

Coastal Kia responded

Great news! Thank you for the five star service review and compliments for our service staff. It was thoughtful of you to go online and rate your recent service experience. Thank you for the high marks for Gary Nelson as well. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything.

October 08, 2023

Dealership Rating
Employee Rating

Pleasure working with Gary. Very knowledgeable and attentive. Seemed at ease with all customers. Good communication. More

by bauman0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "pleasure working with Gary, very knowledgeable and attentive." Please call us if you need anything. We are here to help. Thanks again!

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