Gary Opitz | Page 21

Always good courteous service from all service advisors and technicians and explanations of service inspections. and technicians and explanations of service inspections. More

by tphusser Verified Customer Verified Customer

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Excellent service from Tracy. He goes above and beyond expectations. Very friendly and extremely hepful. He goes above and beyond expectations. Very friendly and extremely hepful. More

by Cerhodes Verified Customer Verified Customer

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All the service advisors are great, they really take care of requests. The service was quick and thorough. I wouldn't go anywhere else. of requests. The service was quick and thorough. I wouldn't go anywhere else. More

by camarogirl Verified Customer Verified Customer

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Prompt and informative service advisors. Excellent dent repair. I will be coming back for future services! Excellent dent repair. I will be coming back for future services! More

by JESSICA.MUELLER6 Verified Customer Verified Customer

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It's always a pro shop and top-notch experience at STL Honda. It's my go to service center that past six years ... and counting! Honda. It's my go to service center that past six years ... and counting! More

by RONLLINDSEY Verified Customer Verified Customer

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The place offers Excellent service and prompt responses. The service staff is respectful and listens the concerns. The service staff is respectful and listens the concerns. More

by LEJLA.SUSIC Verified Customer Verified Customer

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My husband and I purchased our CR-V and maintained our two Honda's at Mungenast Honda for 20 years, and they are a SIX STAR operation! We swear by Gary Opitz in Service, when maintenance needs to be done two Honda's at Mungenast Honda for 20 years, and they are a SIX STAR operation! We swear by Gary Opitz in Service, when maintenance needs to be done. He is the finest representative of the Mungenast Team - bar none! We also have a Mungenast Lexus, and Gary Opitz beats every rep we have met at the Mungenast Enterprise. He is supremely professional, treats us with the utmost respect - even when we ask crazy questions :D , and today, after checking us out, he literally lent a helping hand scraping our icy windows on our Pilot that was left overnight at the dealership due to weather concerns. More

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We have been with Dave Mungenast Honda since 2002 and have been extremely impressed with the team’s professionalism, attention to detail, and genuine care for its customers. A yardstick i use to meas have been extremely impressed with the team’s professionalism, attention to detail, and genuine care for its customers. A yardstick i use to measure a company’s mettle is how the company treats you after a vehicle is sold: the part department, service and collision center, etc. i can say on every front, DM Honda is top notch. I cannot say enough about this enterprise. Our go-to man on advice for anything and everything for our Pilot and Cr-V is Gary Opitz in Service. He is without question the most professional and genuine car guy we have ever had the privilege of doing business with. As a 30 yr military vet, stationed in all parts of the country, we have worked with dozens of Honda Reps and i can say he is the best of them! Thank you DM Honda, and look forward to doing many more years of great business with you. Bob B. More

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Rebecca Wille was the first sales person we talked to after being let down by another dealer. Her of Honda and friendliness and timely responses to all questions has us returning to Mungenast for all our after being let down by another dealer. Her of Honda and friendliness and timely responses to all questions has us returning to Mungenast for all our automotive needs. More

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I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More

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