Gary Smedstad
Gary Smedstad at Niello Acura

Gary Smedstad | Page 2

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

Contact Me
5.0
70 Reviews

Gary Smedstad has been with Niello Acura since 2007, and has been working around Honda and Acura since 1990. The first 15 years of this time was spent as a Technician, but Gary decided he liked working with the customers more than with the cars. To quote Gary, "My approach in service is simply to be the best I can to better service my clients and their vehicles." Gary and Niello Acura follow our Mission statement: We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

Dealership Experience

18 yrs, 10 mos

Industry Experience

36 yrs, 4 mos

5.0

70 Reviews

Write a Review

70 Reviews of Gary Smedstad

July 10, 2023

Dealership Rating
Employee Rating

They have always been professional, keeping me informed, answering my questions without making me feel stupid, honest and helpful. More

by shirleenmac
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Josh Gustafson

July 07, 2023

Dealership Rating
Employee Rating

Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson, Brian Evans , Terry Caudle, Chris Logan, Spencer Penrose

Jul 12, 2023

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

July 06, 2023

Dealership Rating
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Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson, Brian Evans , Terry Caudle, Chris Logan, Spencer Penrose

Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 02, 2023

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Excellent service and very nice people. I’ve always enjoyed the kind services of Neilo Roseville More

by NAVEENSMAHIL
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Recommend Dealer
Yes

July 02, 2023

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Top notch in all areas. The text updates of service progress are useful. I value an included carwash. More

by g-d1976
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Recommend Dealer
Yes

July 02, 2023

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Always get great service when I have to bring my car in to get serviced More

by CHERYL5858
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Recommend Dealer
Yes

July 02, 2023

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We have had Mr. Smedstad since 2011 and he is the absolute best. The top of the heap. More

by SAMUELSANDERS
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Recommend Dealer
Yes

July 01, 2023

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My advisor was very helpful and explained everything about the issue and provided the best service possible. More

by orkidehgn
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Recommend Dealer
Yes

Other Employees Tagged: Chris Logan

July 01, 2023

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Gary Smedstad was very helpful in assisting me with the repairs and maintenance needed on my Acura MDX. He was patient and thorough in explaining to me the work that needed to be done and assisted me in g More

by SHERRIEMARLETTE
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Recommend Dealer
Yes

June 30, 2023

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Gary gives great customer service. Always super helpful and does his best to accommodate you. More

by 4stockmans
Service Price Transparency
Recommend Dealer
Yes
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