Tucker Ressler
Tucker Ressler at Klaben Ford Lincoln

Tucker Ressler

Service Advisor in training

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
16 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

Specialties & Trainings

former mobile service technician

5.0

16 Reviews

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16 Reviews of Tucker Ressler

May 09, 2026

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Employee Rating

He was very helpful and he has great customer service skills. He genuinely seemed to have compassion and wanted to help us in the best way possible. He was knowledgeable and worked to get us finished and More

by morgano5
Service Price Transparency
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Recommend Dealer
Yes

May 06, 2026

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Good experience. Polite staff. Helpful. Should find better finance company to get rid of 3% Credit card fee. More

by FMRPJ
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

May 06, 2026

Klaben Ford Lincoln responded

Thank you so much for taking the time to provide your honest and candid feedback and for the positive comments about our team. We ask for this through many different venues so that it tells us what our customers experience when they interact with members of the Klaben team. We then take that feedback and use it in a way that is geared towards making us better at achieving our goal of meeting and exceeding the expectations of our customers. After reading your comments it appeared we failed in clearly communicating and making sure you were aware and comfortable with all aspects of payment and options available for you to do so before repairs were complete. If this is the case, I apologize, no excuses. Unfortunately, as all small businesses are experiencing, additional fees and surcharges are continuously being added on to consumer payment services. Might I have just a few more minutes of you time at your convenience to discuss further and work towards a resolve that you are comfortable with? My direct contact information is below. We realize and are fortunate that our team members are what defines us and puts us in the position to continuously have the opportunity to earn our guests trust and their business based on their confidence in our customer first culture. Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford - (216)337-1005 - sbradford@klaben.com

April 25, 2026

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I recently had my car in for an oil change and they noticed my CV axle was leaking. Ordered the parts and made room in the schedule to get me back on the road. I appreciate the way the entire Klaben Te More

by fairyrain826
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Recommend Dealer
Yes

April 23, 2026

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Staff is friendly, helpful, knowledgeable and quick to address concerns. Facility is well kept and inviting. More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

April 21, 2026

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Klaben Service got us in quickly and took care of our car efficiently and with the utmost competence. More

by katuesday
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Recommend Dealer
Yes

Other Employees Tagged: Joe French

April 20, 2026

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Tucker did a great job for me on my last service visit. The car needed to stay a few days to diagnose the problem and wait for the necessary parts. Tucker communicated the status to me daily and kept me in More

by dcemate
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Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

April 18, 2026

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I had to take a moment to recognize the service department at Klaben they truly go above and beyond. Tucker has only been my advisor for about a month, but in that short time he has already exce More

by Rudojennifer
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Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

April 17, 2026

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Tucker was thorough. He did a great job.I was satisfied.\nHe went to step further by letting me know that they had a mobile service. More

by jdomagal
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

April 15, 2026

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took a while, but got daily reports from tucker. my wife had eye surgery and we didn't need the truck that week More

by papasebak
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Recommend Dealer
Yes

April 10, 2026

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Tucker, Mona and Sean provided me with fantastic customer service. I was kept in the loop and I trust they did everything they could to save me money. More

by jack
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Sean Bradford

1

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