Gavin Lawson | Page 2

Helpful in seeing if the problem our truck was having was under warranty. Service done in a timely manner under warranty. Service done in a timely manner More

by valjaeger90 Verified Customer Verified Customer

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Very pleased with service writer and the crew that repaired my truck. Quick repair and limited downtime repaired my truck. Quick repair and limited downtime More

by Triker Verified Customer Verified Customer

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I was disappointed this last visit to get brakes. My tire pressure censors were fine when I brought it in. Next day I started getting check the sensors. I brought it back and we told it would be $450 My tire pressure censors were fine when I brought it in. Next day I started getting check the sensors. I brought it back and we told it would be $450 to fix. Seems like that should have been on Ford. More

by lance.mccauley Verified Customer Verified Customer

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Service department check-in people need to act more professional, and on top of their game professional, and on top of their game More

by Sven Verified Customer Verified Customer

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From the greeting to the trucks return delivery, Skyline goes above and beyond. They use your first name and make you feel like a valued customer and not just a job. goes above and beyond. They use your first name and make you feel like a valued customer and not just a job. More

by rosstd1 Verified Customer Verified Customer

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People were very nice and helpful. Work I had done fit my needs. Will use them again. Work I had done fit my needs. Will use them again. More

by jkkolb Verified Customer Verified Customer

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Our vehicle was brought in in December and there has not been any communication until today been any communication until today More

by Hyfamily Verified Customer Verified Customer

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They answered all of our questions and diagnosed and repaired the issue during our visit. repaired the issue during our visit. More

by Hebard4 Verified Customer Verified Customer

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Very happy with all people involved. The reminder and follow-up actual folks. That's appreciated The reminder and follow-up actual folks. That's appreciated More

by NARREL.PAULL Verified Customer Verified Customer

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I was very dissatisfied with my experience. The dealership lacked communication and professionalism. My car was towed in on a Friday, and I was told it would be looked at by Monday or Tuesday. The dealership lacked communication and professionalism. My car was towed in on a Friday, and I was told it would be looked at by Monday or Tuesday. It wasn’t checked until the following Friday, with no updates or clear expectations. I received no text messages or phone calls regarding my vehicle until my car went through diagnostics. My car wasn’t ready until the next following Friday. I repeatedly called and often got voicemail. When I expressed concerns about needing my only vehicle to get to work, the response was dismissive with no apology or explanation. My car ended up being there for two weeks, which was unacceptable. Ashley from the dealership called afterwards asking if I was satisfied with my experience. I voiced the same concern. She was also dismissive and said there were other cars in front of me waiting for services and diagnostics. She claimed that is a normal timeframe. More

by Juliapayan4 Verified Customer Verified Customer

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