Gavin Lawson | Page 3

Dealership personnel were very polite and professional. They were prompt on identifying the issue and fixing. They were prompt on identifying the issue and fixing. More

by JohnG Verified Customer Verified Customer

Report | Print

Service was fantastic! Everyone was very helpful and kind. I will be coming back for all services! Everyone was very helpful and kind. I will be coming back for all services! More

by NICELYDUNNWANGS Verified Customer Verified Customer

Report | Print

Appreciate that the dealership hasn’t tried to sell me stuff I don’t need and everyone seems competent from the technician to the office personnel. stuff I don’t need and everyone seems competent from the technician to the office personnel. More

by Hebard4 Verified Customer Verified Customer

Report | Print

Service dept people are great nice friendly. Job well done on my pickup. Love my truck Job well done on my pickup. Love my truck More

by SWHIT57 Verified Customer Verified Customer

Report | Print

I sent my truck to you guys on Saturday. You got right on it and I got it back on that next Tuesday. Nice turn. You got right on it and I got it back on that next Tuesday. Nice turn. More

by bobsterwatson Verified Customer Verified Customer

Report | Print

They make things very convenient for the customer and are very helpful, they also work very fast very helpful, they also work very fast More

by GRIFFIN.BURDICK Verified Customer Verified Customer

Report | Print

Mel is the bestest of the best. She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was do She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was done! More

by benjimanwade Verified Customer Verified Customer

Report | Print

Many years ago, as a young single woman, I purchased a new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not expecting much the first time we purchased with Skyline. We bought a new F250 in late 2018, and just a few months ago a new F350. I have had nothing but EXCELLENT after-purchase service at Skyline from almost everyone (nothing is 100% 100% of the time) with whom I have interacted! I will always give them my business in the future. Way to go, Skyline! I proudly bear your name on my license plate frame. A special thanks to Don in Sales who has made purchasing 2 trucks with all my customization requests so easy, Jeff in Finance (who handled transferring our vehicle warranty to a private purchaser), Nicholas in parts who has gone out of his way to get me what I wanted, Jon in Service who absolutely knocked himself out to find and silence a noise in my 2019 which no one else could, Josh in the body shop who did a little extra for me while applying a trim piece, and so many more, some whose names I did not know and some whose names (forgive me) I cannot recall at the moment. More

by JEMCKENNEY Verified Customer Verified Customer

Report | Print

The Dealership has a clean service department and has a friendly welcoming staff. Overall experience was good, with an annoying hiccup in the middle of the process. Seems Customer Service does not have any friendly welcoming staff. Overall experience was good, with an annoying hiccup in the middle of the process. Seems Customer Service does not have any backup when employee is out. I called my contact’s cell multiple times with no response. Finally went to dealership and walked into customer service to get an update. My vehicle was ready for a short pickup to drive to locate oil leak. I drove it for a couple days. After returning the vehicle, completion of the service went smoothly. Customer service needs to have a system for employee backup when one person is out for multiple days. My suggestion. More

by Bartwoolsey Verified Customer Verified Customer

Report | Print

SERVICE IS ALWAYS GREAT! THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE More

Report | Print