Gavin Lawson | Page 7

They do not have a lot of time to talk. Seemed to do ok work Seemed to do ok work More

by kayjay4_4 Verified Customer Verified Customer

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Everyone was very nice, easy to understand, knowledgeable, helpful, and understanding. At no time did I feel rushed or talked down to. We have purchased e cars from them and have been very sati knowledgeable, helpful, and understanding. At no time did I feel rushed or talked down to. We have purchased e cars from them and have been very satisfied with the experience each time. More

by CVHICKS Verified Customer Verified Customer

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Solid people down there. I was taken care of pretty expediantly. I've done business at Skyline before and it's always pretty decent. I was taken care of pretty expediantly. I've done business at Skyline before and it's always pretty decent. More

by BZANXT Verified Customer Verified Customer

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I was received at the garage promptly and was provided a shuttle within a few minutes. The technician troubleshot the door latch and replaced it. Nice people. shuttle within a few minutes. The technician troubleshot the door latch and replaced it. Nice people. More

by Rlbh2o Verified Customer Verified Customer

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The place was the worst in terms of pushing they stuff they wanted you to get and not actually helping with your problems. The last time we get the Escape serviced before it died, they lost a bunch of stu they wanted you to get and not actually helping with your problems. The last time we get the Escape serviced before it died, they lost a bunch of stuff for the 100000 mile check to be done as precautionary measures, yet the didn't bother to mention the mandatory recall. When the transmission went out a couple months later, they didn't do anything to help out with options other than say to by a brand new transmission. I did not get it replaced and didn't want anything to do with Ford again so I sold the car for parts and got a Chevy and couldn't be happier. More

by ruasoh Verified Customer Verified Customer

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Fast and friendly, excellent service for my 2018 vehicle. Will continue to get my pickup truck serviced at Skyline Ford. Will continue to get my pickup truck serviced at Skyline Ford. More

by PAUL.BAUMGARDNER1946 Verified Customer Verified Customer

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Great clean service department with great staffing I highly recommend making skyline ford your service department highly recommend making skyline ford your service department More

by ellishowie Verified Customer Verified Customer

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Gavin and the cashier were both prompt, polite and gave great customer service. Thank you. great customer service. Thank you. More

by susanm0 Verified Customer Verified Customer

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Smart guys that think out of the box! When the part was not available right away, they got the right guy and had me running that day. When the part was not available right away, they got the right guy and had me running that day. More

by EWHOWE Verified Customer Verified Customer

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There is a definite lack of communication. The person I was working with went on vacation didn't let me know did not give me an alternate person to deal with I had to call and ask for the mana The person I was working with went on vacation didn't let me know did not give me an alternate person to deal with I had to call and ask for the manager to figure out what was going on with my truck. After a very long wait for parts and having my wires regrounded on the driver side door because the windows were not working it was returned to me with the hood and latched with a dirty razor blade on the floor underneath my gas pedal which I assume they used in some type of work on my truck. And now after we grounding the wires on the driver side to make sure the electric windows work the locks do not work. I've been leaving messages for the manager and for Gavin which have gone unreturned. I will never ever ever come back to this Ford dealership again. I will go to a private mechanic where at least I'll get a better experience and better communication. I was told not to go to this dealership but I did and I should have listened to the people that told me. More

by lemnberri Verified Customer Verified Customer

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