Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gavynn Norris
Gavynn Norris at James Wood AutoPark
Refer Me

Gavynn Norris

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

Contact Me
4.7
283 Reviews
4.7

283 Reviews

Write a Review

283 Reviews of Gavynn Norris

May 01, 2025

Dealership Rating
Employee Rating

I have always enjoyed the professionalism of the staff as well as the communication when my truck is being serviced More

by DAVE@HOLOCHUCKLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Report | Print

April 30, 2025

Dealership Rating
Employee Rating

Easy to schedule service and the shuttle service was excellent. Easy to drop off and pick up. More

by baejsewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 28, 2025

Dealership Rating
Employee Rating

Poor communication throughout the entire process. Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mi More

by JBROWN3_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 30, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand how frustrating it can be when communication falls short, especially during a warranty claim. At James Wood Chevrolet Denton, we strive for high standards of service, and it's clear we did not meet those expectations in your situation. Your feedback regarding the vehicle's condition upon return is important, and we will focus on improving our communication moving forward. We value your insights and hope to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Apr 30, 2025

JBROWN3_24 responded

Please also make sure you don’t scratch up the paint on fenders and bumpers. They have products to preserve vehicles surfaces without damaging it.

April 26, 2025

Dealership Rating
Employee Rating

The service was wonderful. Customer service and support is outstanding. The best service I have had at a car dealership. More

by junious03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 26, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about the service and customer support you received at James Wood Chevrolet Denton. We strive to provide the best experience for our customers, and we're thrilled to hear that we met your expectations. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

Dealership Rating
Employee Rating

This was my first visit to the service department. I did not have an appointment but they got me in and out within 90 minutes. Thank you for taking care of a grateful customer. More

by BLAKELYAONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2025

James Wood AutoPark responded

Thank your for the positive review! We’re so glad we could fit you in and get the service done in a timely manner at James Wood Chevrolet Denton. We truly appreciate you and look forward to serving you again the next time you need us! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

Dealership Rating
Employee Rating

Appreciate Gavynn’s professionalism and it is important to maintain that service advisor during maintenance. More

by NC1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2025

James Wood AutoPark responded

Thank you for the positive review! We’re so glad to hear that Gavynn's professionalism met your expectations. We truly value having dedicated service advisors like him to provide exceptional care and we look forward to helping you again with your future maintenance needs. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

Dealership Rating
Employee Rating

Great service will go back good contact fast on time on repairs service have parts in stock More

by jah11960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2025

James Wood AutoPark responded

Thank you for your great review! We appreciate your feedback and are thrilled to hear that you experienced excellent service at James Wood Chevrolet Denton. We work hard to ensure our repairs are timely and that we have parts readily available. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

Dealership Rating
Employee Rating

Gayvin was very helpful and informative about my car, recalls, and wait times. He did a great job. More

by STELLALINDEMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 25, 2025

James Wood AutoPark responded

Thank you for sharing your experience, Stella! We're happy to know that Gayvin provided clear and helpful information about your car, recalls, and wait times at James Wood Chevrolet Denton. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

April 19, 2025

Dealership Rating
Employee Rating

Gavynn and James Wood took great care of me once again! He’s always great to work with and I never have to worry with him as my advisor. More

by JOEW418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 20, 2025

James Wood AutoPark responded

Thank you for your kind words, Joe! We're thrilled to hear that Gavynn and the team at James Wood Chevrolet Denton provided you with excellent service once again. It’s great to know you feel well taken care of. We appreciate your trust and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 19, 2025

Dealership Rating
Employee Rating

It was a nightmare for me. I will never go back, never ever. The worst customer service and they didnt do everything they should have. No one who works there cares they have ma More

by CARLA.JAMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 22, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us, Carla. I understand that your visit to James Wood Chevrolet Denton did not meet your expectations, and I appreciate your feedback. We take customer service seriously and I would like to hear more about your experience so we can address your concerns. Please feel free to reach out to me directly. We are committed to improving and hope for the opportunity to assist you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

1
2
...
29

Dealership Inventory (779 Vehicles)

new 2025 Chevrolet Blazer car, priced at $35,010
2025 Chevrolet Blazer
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$35,010
View Details
used 2011 GMC Yukon car, priced at $8,977
2011 GMC Yukon
used
Summit White exterior
Automatic
Rear-wheel Drive
$8,977
View Details
used 2018 Ford F-150 car, priced at $32,977
2018 Ford F-150
used
Shadow Black exterior
Automatic
Four-wheel Drive
$32,977
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $40,545
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
$40,545
View Details
new 2025 GMC Sierra 1500 car, priced at $48,115
2025 GMC Sierra 1500
new
Gray exterior
Automatic
Rear-wheel Drive
$48,115
View Details
used 2024 Cadillac CT5-V car, priced at $55,977
2024 Cadillac CT5-V
used
Summit White exterior
Automatic
Rear-wheel Drive
$55,977
View Details
View All Inventory