Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
357 Reviews
4.7

357 Reviews

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357 Reviews of Gavynn Norris

February 04, 2026

Dealership Rating
Employee Rating

It had a problem with my battery took it into samantha. She had it checked out and replaced within an hour.Just excellent service all the way around More

by DEWITZCLYDE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant

Feb 04, 2026

Tom Clark Auto Park responded

Thank you for your review, Clyde! We're pleased to hear that Samantha was able to assist you with your battery issue and provide excellent service at Tom Clark Chevrolet. We appreciate your feedback and look forward to serving you again. Sincerely, Tom Clark AutoPark Management | 940-591-9663

February 02, 2026

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Fast and reliable. Oil change and tire rotation, excellent service and communication. Was told a time for completion, but improved by 30 minutes More

by EDDIE122455
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2026

Tom Clark Auto Park responded

Thank you for your wonderful review, Eddie! We're delighted to hear that you received fast and reliable service during your oil change and tire rotation at Tom Clark Chevrolet. It's great to know that we were able to exceed your time expectations. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 31, 2026

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Terrible communication and customer service from Gavyn. Couldn't get him to call back after leaving voicemails and the staff leaving notes on his desk. Unclear timelines and once the work finally began, i More

by Jay R.
Service Price Transparency
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Recommend Dealer
No
Feb 02, 2026

Tom Clark Auto Park responded

Thank you for sharing your experience with us, Jay. We appreciate your feedback regarding communication and customer service at Tom Clark Chevrolet. It's important for us to ensure that our customers feel informed throughout their service experience. We encourage you to reach out to us directly so we can discuss your concerns further. Your input is valuable in helping us improve our services. Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 31, 2026

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The service department is awesome especially one service consultant. Gavynn Norris this gentleman is very customer service orienteded. I will be back when time for a new truck. More

by BERTWOODS1
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Recommend Dealer
Yes
Jan 31, 2026

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department and that Gavynn was able to assist you so well. We appreciate your loyalty to Tom Clark Chevrolet and look forward to seeing you again when you're ready for a new truck! Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 26, 2026

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Great experience once again. Would be hard pressed to find any issues. Would highly recommend. More

by alex.brandt45
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan

Jan 26, 2026

Tom Clark Auto Park responded

Thank you for your wonderful review, Alex! We're happy to hear that you had a great experience at Tom Clark Chevrolet and appreciate your high recommendation. We look forward to serving you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 22, 2026

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Gavynn is one of your best! ! He got my truck fixed within 24 hours!! Please start offering loaner cars!! Chuck Koder More

by chuckkoder
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2026

Tom Clark Auto Park responded

Thank you, Chuck! We truly appreciate your kind words about Gavynn and are glad to hear your truck was fixed so quickly. Your feedback regarding loaner cars is invaluable, and we will definitely take it into consideration. We hope to see you again at Tom Clark Chevrolet! Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 21, 2026

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Great customer service. Quick work. The only reason I’ve given three stars is due to a couple of issues that I brought my vehicle in being not addressed properly. More

by S.NEEDLEMAN
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Recommend Dealer
Yes
Jan 22, 2026

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate your kind words about our customer service and quick work at Tom Clark Chevrolet. We understand that you experienced some issues with your vehicle not being addressed properly, and we value your input. Please feel free to reach out to us directly so we can ensure your concerns are resolved. We look forward to the opportunity to assist you further. Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 20, 2026

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This is a great dealership and great customer service, but takes a while for parts to come in. More

by Kaitlynn H.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Jan 20, 2026

Tom Clark Auto Park responded

Thank you for your feedback, Kaitlynn! We're thrilled to hear that you had a great experience with our customer service at Tom Clark Chevrolet. We appreciate your patience regarding the parts delivery, as we strive to provide the best service possible. We hope to see you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 20, 2026

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They did the minimum for the service. They are in a state of mass confusion. I made reservations online for them to pick up my car for service and return it. They forgot to pick it More

by dlbjelde
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Recommend Dealer
No
Jan 21, 2026

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand that your recent visit to Tom Clark Chevrolet did not meet your expectations, and we appreciate your feedback. It's important to us that our customers receive timely and efficient service, and it's concerning to hear about the confusion regarding your vehicle pickup and the delay in our arrangements. We would welcome the opportunity to discuss your concerns. If you're willing, please reach out to us directly so we can work towards a better resolution and ensure your future experiences are more in line with our standards. Thank you for considering Tom Clark Chevrolet. Sincerely, Tom Clark AutoPark Management | 940-591-9663

January 13, 2026

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Employee Rating

Cole Feller provided great service. In-N-Out without any issues. And the work was excellent. More

by ANDYM2050
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Tom Clark Auto Park responded

Thank you for your wonderful review, Andy! We are thrilled to hear that Cole provided you with great service and that your experience at Tom Clark Chevrolet was smooth and hassle-free. We take pride in delivering excellent work and appreciate you sharing your positive experience. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

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