Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gavynn Norris
Gavynn Norris at James Wood AutoPark

Gavynn Norris

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

Contact Me
4.7
285 Reviews
4.7

285 Reviews

Write a Review

285 Reviews of Gavynn Norris

May 20, 2025

Dealership Rating
Employee Rating

Why did it take 3 hours for an oil change, when maybe 45 minutes was the usual? More

by 6pacannie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

May 18, 2025

Dealership Rating
Employee Rating

Gavynn and the James Wood service does a great job servicing my car. I know they will get the job done right and let me know whether there are issues which need further attention. Gavynn keeps me in More

by HMark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 18, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. It’s fantastic that you appreciate Gavynn's communication and our ride service, which adds convenience. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 16, 2025

Dealership Rating
Employee Rating

Gavynn was very professional and went above and beyond to ensure I was taken care of. Thank you so much to him and the entire team at James Wood. More

by Tomwall8ce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 17, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Gavynn provided you with such professional service and went above and beyond to take care of you. Your kind words reflect the commitment of our entire team at James Wood Chevrolet Denton. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 01, 2025

Dealership Rating
Employee Rating

I have always enjoyed the professionalism of the staff as well as the communication when my truck is being serviced More

by DAVE@HOLOCHUCKLAW.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

Report | Print
May 02, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you appreciate the professionalism of our staff and the communication during your truck's service. At James Wood Chevrolet Denton, we strive to provide the best experience possible. We look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2025

Dealership Rating
Employee Rating

Easy to schedule service and the shuttle service was excellent. Easy to drop off and pick up. More

by baejsewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 02, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found scheduling service easy and had a positive experience with our shuttle service at James Wood Chevrolet Denton. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2025

Dealership Rating
Employee Rating

Poor communication throughout the entire process. Did not respond to voicemails/text when asking questions. Service Manager and Service Advisor did little to assist with getting vehicle to replace mi More

by JBROWN3_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Apr 30, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand how frustrating it can be when communication falls short, especially during a warranty claim. At James Wood Chevrolet Denton, we strive for high standards of service, and it's clear we did not meet those expectations in your situation. Your feedback regarding the vehicle's condition upon return is important, and we will focus on improving our communication moving forward. We value your insights and hope to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

Apr 30, 2025

JBROWN3_24 responded

Please also make sure you don’t scratch up the paint on fenders and bumpers. They have products to preserve vehicles surfaces without damaging it.

April 26, 2025

Dealership Rating
Employee Rating

The service was wonderful. Customer service and support is outstanding. The best service I have had at a car dealership. More

by junious03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 26, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your kind words about the service and customer support you received at James Wood Chevrolet Denton. We strive to provide the best experience for our customers, and we're thrilled to hear that we met your expectations. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

Dealership Rating
Employee Rating

This was my first visit to the service department. I did not have an appointment but they got me in and out within 90 minutes. Thank you for taking care of a grateful customer. More

by BLAKELYAONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2025

James Wood AutoPark responded

Thank your for the positive review! We’re so glad we could fit you in and get the service done in a timely manner at James Wood Chevrolet Denton. We truly appreciate you and look forward to serving you again the next time you need us! Sincerely, James Wood AutoPark Management | 940-591-9663

April 26, 2025

Dealership Rating
Employee Rating

Appreciate Gavynn’s professionalism and it is important to maintain that service advisor during maintenance. More

by NC1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2025

James Wood AutoPark responded

Thank you for the positive review! We’re so glad to hear that Gavynn's professionalism met your expectations. We truly value having dedicated service advisors like him to provide exceptional care and we look forward to helping you again with your future maintenance needs. Sincerely, James Wood AutoPark Management | 940-591-9663

April 24, 2025

Dealership Rating
Employee Rating

Great service will go back good contact fast on time on repairs service have parts in stock More

by jah11960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2025

James Wood AutoPark responded

Thank you for your great review! We appreciate your feedback and are thrilled to hear that you experienced excellent service at James Wood Chevrolet Denton. We work hard to ensure our repairs are timely and that we have parts readily available. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

1
2
...
29

Dealership Inventory (905 Vehicles)

new 2025 GMC Yukon car
2025 GMC Yukon
new
Volcanic Red exterior
RWD
Not Priced
View Details
new 2025 Cadillac XT6 car, priced at $60,565
2025 Cadillac XT6
new
Radiant Red exterior
Automatic
Front-wheel Drive
$60,565
View Details
new 2025 Buick Envision car, priced at $41,785
2025 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
$41,785
View Details
new 2025 GMC HUMMER EV Pickup car, priced at $109,790
2025 GMC HUMMER EV Pickup
new
White exterior
Automatic
Four-wheel Drive
$109,790
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $49,385
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$49,385
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $40,545
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
$40,545
View Details
View All Inventory