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Gavynn Norris
377 Reviews
377 Reviews
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377 Reviews of Gavynn Norris
July 11, 2024
Gavynn really went the distance for me. He was knowledgeable, friendly, and took care of me personally throughout my vehicle servicing!!! You guys rock!!! He was knowledgeable, friendly, and took care of me personally throughout my vehicle servicing!!! You guys rock!!! More
by shenandoah258
Verified Customer
July 10, 2024
Amazing service and kept me updated throughout the whole process. Was able to get me in immediately without an appointment due to severity of the issue process. Was able to get me in immediately without an appointment due to severity of the issue More
by SARABEAR3739
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska
July 08, 2024
We had a wonderful experience buying our new Tahoe. We have bought all of our cars since 2000 at James Wood and wouldn't go anywhere else. Jacob Rice and Juan Olivares were simply wonderful to work w We have bought all of our cars since 2000 at James Wood and wouldn't go anywhere else. Jacob Rice and Juan Olivares were simply wonderful to work with. We love our new red Tahoe. We are getting so many compliments on the Tahoe and the color. Thank you to all who helped us get our Tahoe set the way we like it. This one has air conditioned seats. Here in Texas, they are divine. Thank you Jacob!! More
by karen.walker
Other Employees Tagged: Samantha Oliphant , Jacob Rice
July 06, 2024
Scheduled appointment. Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in pas Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in passenger seat and laid it down all the way and took a cleaning rag from the car. Manager had no explanation why someone would lay down in front passenger seat during an oil change or why they would removed items from customers car take didn’t belong to them. I was dissatisfied with service and lack of explanation from manager. I won’t be returning. The only reason I scheduled is because it was under warranty. No thanks! More
by mic.gin
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Jared Laska
June 27, 2024
One challenge is definitely regarding an estimated time frame for the work that is to be done to the vehicle. If there is any chance of the work being done near end of day, or especially next day, we shoul frame for the work that is to be done to the vehicle. If there is any chance of the work being done near end of day, or especially next day, we should be told that immediately, no matter how busy it gets. We have to make adjustments to our travel plans. That one is very important to me. More
by GMCowner
June 25, 2024
Live in Gainesville Tx,but would rather drive 30 miles and have our vehicles serviced!!!Great job and super folks!!! and have our vehicles serviced!!!Great job and super folks!!! More
by stradley5589
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska
June 22, 2024
Satisfactory job completed. I had an oil change, tire rotation and new wipers installed. Satisfactory. I had an oil change, tire rotation and new wipers installed. Satisfactory. More
by ericluster
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska
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