Gene Hoffman | Page 7

We had a great experience at Criswell and with Gene Hoffman! No games. We got a price out the door with no “surprise” add-ons. Hoffman! No games. We got a price out the door with no “surprise” add-ons. More

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I had a great experience with my purchase of a used vehicle at Criswell with Gene. He was very courteous during all of our interactions, from my initial email inquiring about the vehicle to the test dr vehicle at Criswell with Gene. He was very courteous during all of our interactions, from my initial email inquiring about the vehicle to the test drive. It was my first time buying a vehicle at a dealership and Gene made the experience nice and very simple. I would recommend Criswell to anyone looking for a quality used vehicle at an affordable price. More

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Gene is such a breeze to work with. He is so personable and knowledgeable. I have bought two cars from Gene, I thank him tremendously! and knowledgeable. I have bought two cars from Gene, I thank him tremendously! More

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He was Extremely helpful, nice and polite. Was honest and helped me navigate the used car lot and process. Made everything easy and was always available. helped me navigate the used car lot and process. Made everything easy and was always available. More

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Few car salesman are forthcoming and willing to give you honest, objective advice. Gene did that and more. Great guy and better experience! He earned my business. honest, objective advice. Gene did that and more. Great guy and better experience! He earned my business. More

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I am VERY, VERY happy with my new Certified Pre-Owned vehicle from Criswell Chevrolet. I know that sounds like I am an employee. I am not, in any way. I am just very satisfied with the positive experi vehicle from Criswell Chevrolet. I know that sounds like I am an employee. I am not, in any way. I am just very satisfied with the positive experience I had with Gene Hoffman while buying a 2018 Jeep Grand Cherokee. I contacted Mr. Hoffman through an internet-based car sales website (CarGurus.com) that I have been using for 2 years to find the right vehicle. Gene Hoffman responded with a professional and courteous email with his contact information, a text (with a link to the CarFax information) and a calendar invitation for my test drive. I also spoke to him on the phone. If you are reading this, it may sound like a lot but it never felt like too much. Mr. Hoffman was not pushy or intrusive at all. I’m busy and I work about 50 miles away, so I appreciated the communication that Gene Hoffman put forth for me. When I arrived at the dealership, the car was ready for a test drive almost immediately. I preferred to open all the doors and crawl underneath first. I did. I even brought a mechanic’s creeper with me, though I did not use it. The car is in EXTREMELY good condition and was prepared very well. It even smells nice (it’s a 2018 and smells GREAT!). I had some questions about some custom, off-road equipment that is installed on my new vehicle. Mr. Hoffman was able to track down the previous owner, a very kind man, who actually came to the dealership while I was waiting and spent about 20 minutes talking to me about the custom equipment that he had installed. This might not be your experience, but it was for me. Additionally, the previous owner told me (I can’t confirm this) that over the years he has purchased about 25 vehicles from Criswell. Now THAT says a lot. Gene Hoffman was very professional, personable and patient. I knew that the vehicle was a good deal as offered online. There was no haggling, and no “I’ll have to talk to my Sales Manager” business. This is my first experience with Criswell and with Gene Hoffman. Without hesitation, I highly recommend both. More

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Was honest and addressed all my concerns even ordered second key free of charge and had alignment scheduled before I could even finish signing paperwork! second key free of charge and had alignment scheduled before I could even finish signing paperwork! More

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Overall great service everyone was helpful and knowledgeable. All my questions were answered. Everything from the trade in to the new van went off with no hiccups at all knowledgeable. All my questions were answered. Everything from the trade in to the new van went off with no hiccups at all More

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The process was quick and easy. Mr. Hoffman very helpful, honest and he was very courteous. I am very happy with the excellent service I received. honest and he was very courteous. I am very happy with the excellent service I received. More

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Everyone was very courteous and helpful. I will certainly be dealing with them in the future. Need to get a new truck. The salesmen was very knowledgeable about the vehicle. be dealing with them in the future. Need to get a new truck. The salesmen was very knowledgeable about the vehicle. More

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