Gene Kalp

⭐⭐⭐⭐⭐ I had an excellent experience at BMW of Shrewsbury from start to finish. My salesperson Eugene was outstanding—knowledgeable, patient, and never pushy. He made sure I understood every detail and help from start to finish. My salesperson Eugene was outstanding—knowledgeable, patient, and never pushy. He made sure I understood every detail and helped me find exactly what I was looking for. The sales manager Nelson was equally impressive, professional, and transparent throughout the process. And a big thank you to Mike in finance for making everything smooth, clear, and stress-free. This dealership truly values customer service. I highly recommend BMW of Shrewsbury and will definitely be back. More

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Excellent service on all counts - please do not mandate written comments this will dramatically reduce my survey responses written comments this will dramatically reduce my survey responses More

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Gene made it very easy to switch my lease from a 2024 BMW X3 to. new 2026 BMW X3. The dealership just received a great selection of new 2026 X3. I had my choice of colors both exterior and interior.. I pick X3 to. new 2026 BMW X3. The dealership just received a great selection of new 2026 X3. I had my choice of colors both exterior and interior.. I picked an Artic Race Blue with white interior…I was able to complete all the paperwork before I picked up my new car on Tuesday… The new 2026 X3 is awesome. More

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Everything was 5-stars all the way! Will definitely bring buying another car from them. Will definitely bring buying another car from them. More

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Great sales rep, friendly personable knowledgeable, great products, new clean dealership with snack bar, great service dept products, new clean dealership with snack bar, great service dept More

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Very determined, very professional, extremely helpful, and tech support explained a significant amount of info to me and tech support explained a significant amount of info to me More

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Amazing team at McGovern BMW. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. I apologize for not remembering the gentleman’s name who greeted me when I pulled in, he set the tone for a good visit, wonderfully pleasant. Kudos to Matt and the McGovern group. See you next time. More

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Gene & Peter are great! Straight shooters. No xx. Easy to do business with. They hear you, listen then take it up a notch, above and beyond your expectations. Real custom Straight shooters. No xx. Easy to do business with. They hear you, listen then take it up a notch, above and beyond your expectations. Real customer of service and sales @ BMW Shrewsbury. In Good hands can’t go wrong. - Eddie K More

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I received excellent service for my BMW X1. My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also assisted me in obtaining a test drive either a very pleasant & knowledgeable salesman Peter. All went well. More

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The sales person was great. Finance went smoothly. Only negative is car was not as clean in the interior as it should have been. Finance went smoothly. Only negative is car was not as clean in the interior as it should have been. More

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