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Start your review of Geoffrey Mbugua.
Geoffrey Mbugua
Geoffrey Mbugua at Copeland Chevrolet
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Geoffrey Mbugua

Sales Consultant

Copeland Chevrolet

955 Pearl Street
Brockton, MA 02301

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Dealership Experience

2 yrs, 9 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

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2 Reviews of Geoffrey Mbugua

January 16, 2021

Dealership Rating
Employee Rating

"Buyer beware! Copeland Chevrolet was very nice to me..."

- dollie

Buyer beware! Copeland Chevrolet was very nice to me before I bought my car in August 2020, After that I noticed my windshield was pitted and cracked and no user guide in car after I was told it was there. Manager asked me to claim the windshield on my insurance, ARE YOU KIDDING ME? I have called them many times and they say they will help me but still nothing is done. With so many options in the car and I don’t don’t know how to set anything a user guide would help tremendously but this company doesn’t want to work with me, only against me. I am so disappointed in Copeland Chevrolet as I gave them a 5 star review when I bought the car. My next new car will be bought elsewhere!

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Recommend Dealer
No
Feb 02, 2021

dollie responded

It’s too bad that I had to write a bad review to accomplish this issue. I gave Copeland Chevrolet plenty of time but they turned their back on me but I am thankful to get this resolved.

Feb 02, 2021

Copeland Chevrolet responded

Hi, Dollie. It's our understanding that since you've shared this feedback, our team has made arrangements to take care of your windshield replacement at your home. If you have any ongoing questions regarding your initial concern or need any additional assistance, please feel free to contact our team. Thank you!

August 15, 2019

Dealership Rating
Employee Rating

"Salesperson, not a Sales-Shark "

- Mike W.

I recently visited 5 Chevy dealers and Geoffrey stood out among all other salesperson I met with. He made you feel comfortable immediately without an aggressive sales pitch to win me over and no cheesy sales pitches begging what it will take to buy from him today. He was knowledgeable but not cocky, calm throughout the entire process(even when I may have been a little difficult working the numbers to where we both were hoping to be at) and has a great personality. When it came down to it my wife and I had a number we both felt we needed to be at. Another dealer did go "all in" to win us over but my experience with them in the past was they had a terrible service department and once I purchased a vehicle from them they would never care what happens once I drive off. Yes, I would have saved myself a little money going with the competitor(approx. $1000 or less as apples to apples car comparison difficult to compare). It was Geoffrey most of all that won me over to buy from Copeland Chevey

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Quality of Work
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Recommend Dealer
Yes
Aug 16, 2019

Copeland Chevrolet responded

Hello, thank you for the feedback. We are proud Geoffrey was knowledgeable and pleasant to work with! We hope you have a wonderful day.

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