Geoffrey Mbugua

Buyer beware! Copeland Chevrolet was very nice to me before I bought my car in August 2020, After that I noticed my windshield was pitted and cracked and no user guide in car after I was told it was there. Manager asked me to claim the windshield on my insurance, ARE YOU KIDDING ME? I have called them many times and they say they will help me but still nothing is done. With so many options in the car and I don’t don’t know how to set anything a user guide would help tremendously but this company doesn’t want to work with me, only against me. I am so disappointed in Copeland Chevrolet as I gave them a 5 star review when I bought the car. My next new car will be bought elsewhere!

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I recently visited 5 Chevy dealers and Geoffrey stood out among all other salesperson I met with. He made you feel comfortable immediately without an aggressive sales pitch to win me over and no cheesy sales pitches begging what it will take to buy from him today. He was knowledgeable but not cocky, calm throughout the entire process(even when I may have been a little difficult working the numbers to where we both were hoping to be at) and has a great personality. When it came down to it my wife and I had a number we both felt we needed to be at. Another dealer did go "all in" to win us over but my experience with them in the past was they had a terrible service department and once I purchased a vehicle from them they would never care what happens once I drive off. Yes, I would have saved myself a little money going with the competitor(approx. $1000 or less as apples to apples car comparison difficult to compare). It was Geoffrey most of all that won me over to buy from Copeland Chevey

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