Geoffrey Root
Geoffrey Root at Ford of Cookeville
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Geoffrey Root | Page 2

GM/Managing Partner

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

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not yet
rated
37 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

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rated

37 Reviews

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37 Reviews of Geoffrey Root

January 21, 2020

Dealership Rating
Employee Rating

Incredible Service! Perfect! The FLOC team was outstanding once again. Could not have asked for a better experience! Christina, Geoff, and Doug P made this so easy! I won't be go More

by Zach B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ethan Deloach, Christina Root, Doug Phillips

Jan 22, 2020

Ford of Cookeville responded

Thank you Zach! We really appreciate you taking the time to leave us your review. Glad to hear Christina, Geoff, & Doug made sure your experience was a great one. Please don't hesitate to reach out if there is anything else our team can do to serve you before your next visit.

December 31, 2019

Dealership Rating
Employee Rating

Nick Johnson is a great salesman and a great friend. I feel at home at Cookeville Ford. After working there a lot of years i still have good friends like Jeff, Joe, Nick and many others. More

by mcdaniel8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hayden , Nick Johnson, TRAVIS

Jan 06, 2020

Ford of Cookeville responded

Thank you for coming back to your ole stomping grounds! We are glad to hear Geoff, Nick, and Joe took great care of you during your purchase. Please don't hesitate to reach out to us if there is anything else we can do for you.

December 18, 2019

Dealership Rating
Employee Rating

The service work was fine JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. More

by rfmlsachs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christina Root

Dec 23, 2019

Ford of Cookeville responded

Thank you for leaving us your review! We are glad to hear Joann, Christine, and Geoff made sure your service visit with us was a great one. Please let us know if we can be of any assistance before your next visit!

November 02, 2019

Dealership Rating
Employee Rating

service department is horrible, tech's are sloppy, will not take your side when it comes to getting stuff fixed threw ford , read some other reveiws there are a few that state how you have to fight with th More

by fxrman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Brandon Farley, Racheal Tazelaar

September 04, 2019

Dealership Rating
Employee Rating

My Review We were very pleased with our salesman and the manager/owner. They went out of their way to find us the car we were looking for. More

by bob bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Reed, Stephen

Sep 09, 2019

Ford of Cookeville responded

Bob, thank you for taking the time to share your experience with us. Please let us know if there is anything our team or Geoff can do for you in the near future. Thanks again for choosing us at FLOC!

August 22, 2019

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Employee Rating

Service department is amazing! This dealership continues to knock it out of the park. The service department was incredible. They had me in and out in less than one hour, and I didn More

by Zach B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christina Root

Aug 27, 2019

Ford of Cookeville responded

Zach, you are our favorite customer ever! We hope you are still loving the Expedition! Please feel free to reach out to us anytime if there is any way we can be of assistance.

August 07, 2019

Dealership Rating
Employee Rating

Great service and great people! Whenever I need service or repairs I’m treated fairly and professionally . I love my truck and I take exceptional care of it. The folks at Cookeville More

by BrianandJen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Cox , Lynn Jared Greg Copley Casey Loftis

Aug 08, 2019

Ford of Cookeville responded

Thank you Brian & Jen for sharing your review with us. We appreciate you choosing to service your vehicle with us at FLOC! Please let us know if there is anything else we can do for you before your next visit.

July 21, 2019

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Employee Rating

Enjoyable purchase I was happy they had what I was looking for. I wanted a certain color and they had it in stock. the rest was easy. They worked hard to get what I thou More

by Sonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Williams

Jul 25, 2019

Ford of Cookeville responded

Sonny, thank you for leaving us your review! We really appreciate you choosing to do business with us at FLOC. We hope you are loving the Ranger! If there is anything else our team can do for you in the future, please don't hesitate to reach out.

June 28, 2019

Dealership Rating
Employee Rating

A PLUS Experience, As Always! Yet again FLOC has knocked it out of the park. We were treated wonderfully doing our routine service visit, and we keep finding reasons to appreciate More

by Zach B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Farley

Jul 01, 2019

Ford of Cookeville responded

Zach, thank you for coming to see us again! We hope you are still loving the Expedition. Please let us know if there is anything else we can do for you before your next service visit.

June 24, 2019

Dealership Rating
Employee Rating

Regular Service Visit As always the staff are very efficient and courteous and completed my service visit in a timely manner. All the staff at this dealership are very frie More

by Carp 5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Racheal Tazelaar, Christina Root

Jun 24, 2019

Ford of Cookeville responded

Thank you for the review! Glad to hear Christina took excellent care of you during your service visit. Please let us know if there is anything our team can do for you before your next service visit.

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