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George Gonzalez
George Gonzalez at Access Ford of Corpus Christi
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George Gonzalez | Page 2

Sales Representitive

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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4.4
38 Reviews

Grew up in Houston but now serve the South Texas area after going to school in Kingsville at Texas A&M University-Kingsville. Proud Texan who is ready to help you with a smile.

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.4

38 Reviews

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38 Reviews of George Gonzalez

January 28, 2023

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Employee Rating

I'm very disappointed with this dealership. I experienced a problem with my vehicle the very next day. When I took it in to look at it it was stated i would have to leave it till they had time More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 31, 2023

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about this and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Golden Gonzales 361-698-3422 ggonzales@lithia.com Sales Desk ManagerThank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. JR Velasco General Manager rvelasco@lithia.com

January 21, 2023

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Employee Rating

The buying experience was excellent. George who helped us was amazing. He helped us out every step of the way. More

by Tv34
Recommend Dealer
Yes
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Jan 22, 2023

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as a valued customer for many years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

January 14, 2023

Dealership Rating
Employee Rating

I will never buy vehicles from here again. The service department suxs. Not very happy More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nichole Harris

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Jan 18, 2023

Access Ford of Corpus Christi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. JR Velasco General Manager rvelasco@lithia.com

December 17, 2022

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Employee Rating

Neither salesman or sales manager would EVER return my phone calls one day after purchasing. A crescent wrench was left lodged between the hood and windshield. A razor blade was left under the passenger s More

by DEAN_POLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Buentello, Scott Young , Golden

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Dec 20, 2022

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Golden Gonzales ggonzales@lithia.comProviding a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Dean, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. JR Velasco General Manager rvelasco@lithia.com

December 14, 2022

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Employee Rating

The worst experience I have ever had buying a vehicle . the sales department is the worst they lie about how the sale is going they say there are Things on the vehicle that are not there just over all reall More

by Jrach47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Golden Gonzales, JR Velasco, Nichole Harris

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Dec 18, 2022

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Esteban Chapa General Sales Manager estebanchapa@lithia.com

December 12, 2022

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Employee Rating

Absolute zero customer service. Salesman and sales manager would not call me back one day after the sale. NEVER called me back. I’ll never buy there again and will share my experien More

by DEAN_POLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Golden Gonzales, Scott Young

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Dec 13, 2022

Access Ford of Corpus Christi responded

Hello Dean, I regret to see your dissatisfaction with your recent visit. I apologize for the level of communication you received from our team. I would appreciate the opportunity to discuss your experience with you in further detail. At your convenience, please contact me. I look forward to hearing from you. Golden Gonzales Sales Manager ggonzales@lithia.com

November 16, 2022

Dealership Rating
Employee Rating

Friendly, and very accommodating worked around my schedule to get me into a new vehicle More

by Lissa trejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nichole Harris

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Nov 17, 2022

Access Ford of Corpus Christi responded

Thank you so much for your kind words, Lissa, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 06, 2022

Dealership Rating
Employee Rating

Great service. George, Justin and Terry were a pleasure to work with. I love my Expedition! More

by Mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Harris, Golden Gonzales, Nichole Harris

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Nov 07, 2022

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

November 04, 2022

Dealership Rating
Employee Rating

The guys at Access Ford Lincoln are the best. They pute in the car I wanted and made my lease completely painless. More

by CHRISTOPHER_LINDSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma, Terry Harris, Luke Person, Diana Castillo, Golden Gonzales, Jesika Mejorado, Nichole Harris, Patti Fitzgerald, Christopher Lindsey

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Nov 07, 2022

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

October 21, 2022

Dealership Rating
Employee Rating

George and Golden were awesome, great service and answered all my questions. Would recommend all my family and friends. More

by GALABEAS43
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales

Helpful
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Oct 23, 2022

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear George, Golden, and our team were able to serve you and demonstrate our commitment to excellent service. Please let us know if there is anything we can assist you with in the future. Just minutes from anywhere in Corpus Christi! Esteban Chapa General Sales Manager estebanchapa@lithia.com

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