George Grzywa | Page 23

One of the greatest experiences I've had buying a car. The customer service was great, they make sure to give their best to give you the car you want and always make sure you leave the dealership satisfied The customer service was great, they make sure to give their best to give you the car you want and always make sure you leave the dealership satisfied. More

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Excellent! Everyone was very friendly and helpful but not too pushy. They asked the questions necessary to help ME determine the best vehicle since I was not sur Everyone was very friendly and helpful but not too pushy. They asked the questions necessary to help ME determine the best vehicle since I was not sure. They also gave me a GREAT deal on my trade-in, which made the deal possible! More

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Pretty straight forward. Had the truck I wanted. Was decent on the tradI thought one of the managers was needlessly gruff. Overall, the dealership is nice. A good deal with t Had the truck I wanted. Was decent on the tradI thought one of the managers was needlessly gruff. Overall, the dealership is nice. A good deal with the tires and oil changes included. Pricing was very competitive. Kudo's to Norma Vargas who took care of our every need and concern throughout the sale. Also, George in financing was nice to work with. Lastly, but not least, Tyler Pollack was very helpful and patient dealing with my many Emails and demands getting up to me deciding to coming into the dealership. He responded quickly, accurately, and honestly. More

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2017 Corvette They we're very friendly. We didn't get exactly what we wanted for our trade-in, but close. I'm totally loving our new Corvette. They weren't pushy wh They we're very friendly. We didn't get exactly what we wanted for our trade-in, but close. I'm totally loving our new Corvette. They weren't pushy when it comes to financing it and extended warranty. I'd recommend them to anyone who's looking for a new Corvette for sure!! More

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Turmoil turned into Triumph I was first presented with a vehicle and then negotiated a price. But then that vehicle was pulled due to a snafu, turmoil. But then the general manag I was first presented with a vehicle and then negotiated a price. But then that vehicle was pulled due to a snafu, turmoil. But then the general manager that day wanted to making things "right" and we settled on a different vehicle at the original negotiated price, triumph! I am now a proud member of #TeamChevy! More

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Best place Walked in from an online add on a car I was interested in and Alex he led me right away, no waiting no pressure. Everyone from Sales manager to financ Walked in from an online add on a car I was interested in and Alex he led me right away, no waiting no pressure. Everyone from Sales manager to financing, it was a breeze .Very professional and I will recommend anyone there. More

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Awesome service! John is always very helpful and polite. Always finish service when promised. They always have my car clean when it's ready for pick up. I would re John is always very helpful and polite. Always finish service when promised. They always have my car clean when it's ready for pick up. I would recommend to anyone that wants great service. More

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No ratings for this dealership Was at the dealership on Saturday Dec 17, 2016. Consider buying a Chevy Trax AWD. The finance person George, was alright till we told him that the ve Was at the dealership on Saturday Dec 17, 2016. Consider buying a Chevy Trax AWD. The finance person George, was alright till we told him that the vehicle was going to be paid in cash. He then did a complete tiurn around on his attitude. Decided that I didn't want to deal with this xxxxxxx anymore and turn around to leave. He yell out loud that if we walked out the door not to come back anymore. Is this the kind of xxxxxxxx that this dealership employs for financing. Was never humiliated like that before. I in the process of going to another dealership to buy my vehicle. Would not recommend anyone to deal with this xxxxxxx on the finance department. More

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Happy customer Mo, was patient, informative along with David the pre/Owen manger they went out there way to even beat an auto loan I had walking in the through the Mo, was patient, informative along with David the pre/Owen manger they went out there way to even beat an auto loan I had walking in the through the door by 3%..and check this out with no money down and with a note that was comfortable for me... I appreciate them making me feel comfortable and understanding every aspect of my car buying experience.. I would definitely recommend the dealership and staff to all my co/workers at the state of IL Dept of veteran affairs and my previous employer which was cook county.. thank you all again... I love my new GMC TERRAIN SLT1.. see you soon..😃😃😃 More

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A Happy Camper :0) Samantha Temple was very helpful and did spend a good amount of time helping me learn about the various vehicles available, especially those in my pri Samantha Temple was very helpful and did spend a good amount of time helping me learn about the various vehicles available, especially those in my price range or preference. Her trainee, Mo (who's last name escapes me) was very pleasant to spend time with, too. My only disappointment was that my older car was not given more evaluation time and, thus, a better trade in value for me. Had I been better prepared, I probably would have made other arrangements for it. After the fact, I am curious as to why I had to purchase new license plates versus using the ones already on my trade-in vehicle?? Overall, I am very pleased with this experience and the people at Castle. The various programs you have for car buyers is very good and highly recommended. Thank you....... More

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