George Showen

Once my car was brought in for actual repair the customer service was amazing. George went out of his way to keep me updated on how things were progressing. The 90 days that I had to wait from the initial service was amazing. George went out of his way to keep me updated on how things were progressing. The 90 days that I had to wait from the initial service (June 3) until the part was ordered and I was contacted to make the final repair (September 24) was disappointing. Also the two voicemails that I left in between these dates that were never returned was also very disappointing. I should not have had to continuously call to get my car taken care of. They did say there was some type of issue with the phone system but I honestly feel this was just to placate me because I was upset. Overall experience was good but if George had not redeemed the service department the review would have been much lower. More

by KELLYK928 Verified Customer Verified Customer

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Great service and explanation of the services required. Time was of the essence for me and I was offered pick-up/drop-off service and I was able to get to work on time, which was awesome! Time was of the essence for me and I was offered pick-up/drop-off service and I was able to get to work on time, which was awesome! More

by msdarlene357 Verified Customer Verified Customer

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Great service department, always honest and helpful. Never try to sell or do repair that is not needed. First class all the way. Appreciate them. Never try to sell or do repair that is not needed. First class all the way. Appreciate them. More

by TAMARAM0 Verified Customer Verified Customer

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First time using service department, thought I was going to be there forever, but what neede done was finished in an hour and 15 mins…awesome! George was knowledgeable, helpful, and had a neat sense of hum to be there forever, but what neede done was finished in an hour and 15 mins…awesome! George was knowledgeable, helpful, and had a neat sense of humor!! More

by tkovach216 Verified Customer Verified Customer

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All good service dept was good didn't have to wait that long very pleasedh u long very pleasedh u More

by johnronyak690 Verified Customer Verified Customer

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We still have a problem with our tire issue one week later. No reply tonus. later. No reply tonus. More

by rmcgi50792 Verified Customer Verified Customer

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I use Klaben Ford of Warren for all my service needs as well as sales. I look forward to dealing with George Showen and the Service Staff at Klaben. George gets my vehicles in and out as quickly as possi well as sales. I look forward to dealing with George Showen and the Service Staff at Klaben. George gets my vehicles in and out as quickly as possible and on the road. He is very knowledgeable, willing to give advice and answer any questions I may have about the service work being performed or my vehicle in general. Thanks George! More

by Skipdog23 Verified Customer Verified Customer

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Klaben dealership is the best around. They are very friendly and professional that you want to see in a dealership and I always feel at home I brought my vehicle in for service and my se They are very friendly and professional that you want to see in a dealership and I always feel at home I brought my vehicle in for service and my service guy George was incredible and made sure I got the best experience. He was very respectful and curious and I will always come back to see him More

by REGGIEJENKINS4949 Verified Customer Verified Customer

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My Klaben service was excellent. I requested my service to be performed within two hours and it was done in 1.25 hours. In addition he was able to prepare written quote in the same t I requested my service to be performed within two hours and it was done in 1.25 hours. In addition he was able to prepare written quote in the same time. More

by STEVE.PALAC Verified Customer Verified Customer

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I was able to get an oil change on very short notice, and from the moment I arrived at Klaben Ford I was treated with very friendly service. The work was done quickly, and I was given information on the trea from the moment I arrived at Klaben Ford I was treated with very friendly service. The work was done quickly, and I was given information on the tread remaining on my tires. Thanks to all! More

by toddwigton Verified Customer Verified Customer

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