Was a wonderful experience and we’d recommend this dealership to anyone. Thank you for the care and excellent service. This dealership took great care of my husbands mother a few years back and it left a lasting impression on us.
"Put on snow tires"
I have purchased my cars and have had my cars serviced here for many years. I always have had outstanding service and trust completely the guys I have gotten to know so well. They have helped me out many times over the years even having to stay overtime to help me or when my daughter brings it in. Never had this kind of service anywhere else.
Mike Urbania was our salesperson. My wife went in looking to trade her escape in. I met her there. Ended up trading my f150 also. Mike worked hard to get the 2 deals together for at a number we were happy with. Very happy with the customer service.
From the moment I walked in I felt like I was talking to family! They were polite, but funny and I am very friendly and love people and I felt they reciprocated that sediment. I wanted a Ford Focus and gosh darn, it took a minute but they got a couple in and I love the one I got. Got a great deal and the paperwork to finish was seamless. I would recommend them to everyone!
"It was like family. "
I am familiar by my family with the service and good deals from Klaben but it wasn't until I went that I understand why they come back time and time again. So will I. I have always been a Ford Focus girl and even though there were none to be had when I initially went as soon as they got a couple used ones and we went back I think Mike Klaben Jr. was as excited as I was that they had just what I wanted. We talked with Mike Kaben Sr. as well and he was very helpful and at the end of the day, I just had to hug them both!
"efficient thoughtful polite knowledgeable"
I really enjoyed working with Michael while purchasing a used car. Gary the first sales rep I came in contact with was also very efficient and knowledgeable and a pleasure to talk with about the cars I picked out. I think a little popcorn would have been nice............................
"Car Buying Made Easy"
Buying a new vehicle used to be a daunting task in the past,but not this time. It was a true pleasure working with staff of Klaben Ford. From the moment we walked in it was clear that they truly wanted to help us find the right vehicle. "No pressure". They made it so easy that not only did we buy one vehicle but we left with two.
They were honest and straight forward. Michael Klaben Jr. took the time to make sure that I knew all of my options. Once, I purchased the vehicle, he thoroughly explained the cars functions and even hooked up my phone, radio, and navigation. He went above and beyond my expectations. I would recommend Klaben Ford to anyone looking for a painless car shopping experience.
I had a problem with my new car and I was needing some help. I took my car to Klaben and they fixed a very hard to find problem.
"Had an amazing experience"
- Carlie Allen
Mike Klaben Jr. was so nice to work with. He was so thoughtful making sure I got exactly what I wanted. You couldn’t ask for a better salesman. The transition was so easy getting the new car. Was extremely impressed with his hard work and how great the dealership is as a whole.