George "Skip" Hasenjaeger
George "Skip" Hasenjaeger at Family Hyundai
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George "Skip" Hasenjaeger | Page 2

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
203 Reviews
4.6

203 Reviews

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203 Reviews of George "Skip" Hasenjaeger

September 19, 2023

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Employee Rating

I bought a jeep, turns out it had a bad motor. So they exchange a Chevy Traverse, it's an ok vehicle so far but its not what I wanted and I'm paying an extra $3600. One of the worse decisions I've More

by hotrod1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Sep 22, 2023

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 17, 2023

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Always professional and efficient. Waiting area is always clean and well maintained.I even got a car wash!! More

by KDGAIDE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, TJ Schmitt , Crystal

Sep 18, 2023

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 12, 2023

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Excellent salesman never pushy very helpful. Nothing but a great experience would highly recommend to everyone. More

by tmarsan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors, Robbie Watson

Sep 13, 2023

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 09, 2023

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Excellent experience with purchasing my 2023 Hyundai Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 y More

by TIFFANY011990
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 10, 2023

Family Hyundai responded

Tiffany, Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new 2023 Hyundai! We're glad to hear we delivered such a great experience!

August 01, 2023

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Very easy, transparent, and honest. It was very easy to buy a vehicle here. Thanks Mark Holder, Bob Ross, and Graham Watson!!!!!!!!!!!! More

by jrburke2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Mark, Bob, and Graham had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 17, 2023

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Excellent, the only negative was it was not clean when we arrived at appointment time, salesman had coffee cup in console, boxes in trunk. George was most helpful to get cleanup expedited. More

by DBRAUN95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2023

Family Hyundai responded

It's fantastic to hear that George provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

May 18, 2023

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Horrible customer service cars arr built with out proper inspection I would never recommend any to buy a Hyundai ever More

by Yattacow
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Kenneth

May 21, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 26, 2023

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I was charged to install a feature that the car was advertised to already have. When I explained this to the manager they pulled up the original window sticker and said the feature wasn’t listed. The f More

by ADAM ABDELRAHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Ross, Toni Ivanovic

Apr 29, 2023

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Adam, if you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Apr 29, 2023

ADAM ABDELRAHMAN responded

You can email me at adamabdelrahman129@gmail.com.

April 23, 2023

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Employee Rating

A slow day no lines the service was quick, problem solved and very helpful, thanks. More

by WFTHOMAS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2023

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Employee Rating

Will never buy a car from this dealer again. They sold us a lemon used car. We then asked them to stop sending us marketing material, as we will never buy from them again, and marketing like thi More

by Jeffreyjohnjunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 17, 2023

Family Hyundai responded

We're sorry to hear about your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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