George Touma | Page 5
Service Advisor | Courtesy Transportation Manager
Cadillac of Norwood
700 Providence Highway - Route 1
Norwood, MA 02062
112 Reviews
Write a Review112 Reviews of George Touma
December 06, 2025
Paul explained what needed done and what will be done in my next service I was there less than an hour and the car was washed and windows where clean when I drove out. The following day I received in the ma my next service I was there less than an hour and the car was washed and windows where clean when I drove out. The following day I received in the mail service offers a day late. More
Other Employees Tagged: Paul Treseler
November 29, 2025
Having my vehicle serviced here is always a pleasure. Service availability is abundant and techs are knowledgeable. I usually wait for my vehicle and the wait times quoted are 99.5% accurate! You can’t Service availability is abundant and techs are knowledgeable. I usually wait for my vehicle and the wait times quoted are 99.5% accurate! You can’t ask for better than that. Service writers, all of them are cordial and they call you by name, which is very welcoming. More
Other Employees Tagged: Paul Treseler
November 20, 2025
I brought my car in for service for two reasons. First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour o First was the tire sensor monitor was "demanding" service and second, I was receiving messages about my brakes at stops and restarts. After an hour or so, I was given a full detailed report as to what was happening and what was needed to fix it. I was told another 2 hours or so to fix it. I asked to be taken to a local restaurant so I could have a late lunch, and I was accommodated both coming and going. Who does that anymore? I have dealt with Jeff, George and Paul, so far, on different occasions and have been treated like royalty each time by all of them! Clancy and Joe were my chauffeurs and very professional. Telephone support staff has been kind, courteous and helpful, too. More
Other Employees Tagged: Paul Treseler, Jeff Donovan
November 11, 2025
George is great! He has been so helpful every time I get my vehicle serviced there. I appreciate him and his willingness to help. The facility is also always clean an He has been so helpful every time I get my vehicle serviced there. I appreciate him and his willingness to help. The facility is also always clean and inviting. More
November 06, 2025
Great Dealership and People. Sales, Service and management now their customers. I would highly recommend Sales, Service and management now their customers. I would highly recommend More
Other Employees Tagged: Frank Melo, Paul Treseler, Jeff Donovan , Joe Fernandes
November 05, 2025
Always reliable and accommodating service department and staff. I have confidence that when service is completed the work is done expertly. staff. I have confidence that when service is completed the work is done expertly. More
Other Employees Tagged: Paul Treseler
November 02, 2025
Very high level of customer service, makes owning a Cadillac much easier. Thank you, much appreciated! Cadillac much easier. Thank you, much appreciated! More
Other Employees Tagged: Paul Treseler, Jeff Donovan , Joe Fernandes
October 31, 2025
Great service team. Great parts team. Always prompt and reliable service. New facility looks great! Great parts team. Always prompt and reliable service. New facility looks great! More
Other Employees Tagged: Paul Treseler, Jeff Donovan , Joe Fernandes
October 25, 2025
Jeff was a delight to work with. Jorge was very accommodating in being generous with letting me use a loaner to grab something to eat—I had not had time for breakfast or lunch and wa Jorge was very accommodating in being generous with letting me use a loaner to grab something to eat—I had not had time for breakfast or lunch and was famished by time I arrived for service. He even recommended a great nearby rest. The people who are supposed to wash and vacuum, do a poor job. In my time getting serviced, it is always an issue. Thankfully, Jeff went above and beyond and vacuumed it for me. More
Other Employees Tagged: Jeff Donovan , Staff who are supposed to wash and vacuum would a thumbs down
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