George Touma
George Touma at Cadillac of Norwood

George Touma | Page 8

Service Advisor | Courtesy Transportation Manager

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of George Touma

September 18, 2025

Dealership Rating
Employee Rating

Great experience as always. Quality service. Good communication. Always a happy customer at Cadillac of Norwood More

by rmarton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Cadillac of Norwood responded

Thank you for your continued support and loyalty! We're so glad to hear you've had another great experience with us. Providing quality service and clear communication is what we strive for every day, and it’s always a pleasure to know our efforts are appreciated. We look forward to welcoming you back to Cadillac of Norwood again soon!

September 16, 2025

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Employee Rating

Friendly, fast service that addressed all of my concerns in a timely manner with no remaining issues More

by buscha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Cadillac of Norwood responded

Thank you for your feedback! We're glad to hear our team provided friendly, prompt service and was able to address all your concerns thoroughly. Your satisfaction is always our top priority, and we appreciate the opportunity to assist you. Looking forward to serving you again at Cadillac of Norwood!

September 15, 2025

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Employee Rating

Scheduled to work we took the car in as soon as I arrived and started working on it right away and completed the car and less time than they actually told me it would take excellent job More

by wje3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes, Paul Treseler, Jeff Donovan , Joe Fernandes

Sep 22, 2025

Cadillac of Norwood responded

Thank you for sharing your experience! We’re glad to hear that we were able to start work on your car promptly and finish even ahead of schedule. Providing efficient and excellent service is our priority, and it’s great to know we hit the mark. We appreciate your trust in Cadillac of Norwood and look forward to helping you again!

September 13, 2025

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The service department at Norwood Cadillac is second to none! Jeff and George are stellar and always raise the bar with customer service. More

by ANNIE8
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Treseler, Jeff Donovan , Joe Fernandes

Sep 22, 2025

Cadillac of Norwood responded

Thank you for your fantastic feedback! We’re proud to hear that Jeff and George continue to raise the bar with their outstanding customer service. The service department at Cadillac of Norwood strives to be second to none, and it’s wonderful to know our efforts are making a difference. We appreciate your support and look forward to serving you again soon!

September 10, 2025

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Employee Rating

Kind courteous receptive to courtesy and knowledgeable The dealership is spectacular and George is an asset to any team More

by mjmasciulli
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Treseler

Sep 22, 2025

Cadillac of Norwood responded

Thank you for your wonderful feedback! We’re delighted to hear you found our team kind, courteous, and knowledgeable. George truly is an invaluable asset to Cadillac of Norwood, and we’re proud to have him on our team. We appreciate your support and look forward to welcoming you back soon!

September 10, 2025

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Employee Rating

Exceptional service from the moment I walked into the service department. Paul Treseler the service advisor is friendly, knowledgeable, and courteous. More

by HADGE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes, Paul Treseler, Jeff Donovan , Joe Fernandes

Sep 22, 2025

Cadillac of Norwood responded

Thank you for your kind words! We’re glad Paul Treseler provided you with friendly, knowledgeable, and courteous service from the moment you arrived. Our team at Cadillac of Norwood strives to deliver exceptional experiences every time, and your feedback means a lot to us. We look forward to serving you again!

September 05, 2025

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great communication and fast service. i highly recommend this dealership. quick turnaround and expertly done More

by FWS187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Cadillac of Norwood responded

Thank you for your high recommendation! We’re pleased to hear that our communication and fast service exceeded your expectations. Providing quick turnaround and expert work is our priority at Cadillac of Norwood. We look forward to serving you again!

September 04, 2025

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Employee Rating

Great service from George. He is a reflection of Norwood Cadillac. Recommendations all around.for both George and Norwood Cadillac. More

by msss140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Cadillac of Norwood responded

Thank you so much for your kind words and thoughtful review! We're not at all surprised to hear that George provided you with such great service - he truly is a valued member of our team and takes pride in representing Cadillac of Norwood with professionalism and care. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you. We look forward to welcoming you back in the future!

September 02, 2025

Dealership Rating
Employee Rating

Professional, approachable, expert, friendly service as is always the case. Thanks your George Touma and Aldo Morelli for guiding me to make the change form a 2019 to a 2026! More

by melissagarlisi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldo Morelli

Sep 02, 2025

Cadillac of Norwood responded

Thank you so much for your kind words and continued trust in us! We're so pleased to hear that George Touma and Aldo Morelli provided you with the professional, friendly, and expert service we pride ourselves on. Congratulations on making the move from your 2019 to a 2026 - what an exciting upgrade! If there's anything else you need as you enjoy your new Cadillac, we're always here to help. Thanks again for being part of our dealership family!

August 27, 2025

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Employee Rating

Norwood Cadillac always takes care of me. They always treat me well. A job well done! More

by RAROCHELEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Cadillac of Norwood responded

Thank you for your continued support! We're so glad to hear that you always feel well taken care of. Your loyalty means a lot to us, and we truly appreciate your kind words. We'll be here whenever you need us - thanks again for the great feedback!

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