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George Ybarra
George Ybarra at Archer Volkswagen

George Ybarra

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of George Ybarra

October 27, 2025

Dealership Rating
Employee Rating

I have replied to at least 3 reviews and still haven’t heard from anyone! More

by ldsamp
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Hayes, Patrick Terramiggi, Robert Archer

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Oct 30, 2025

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 22, 2025

Dealership Rating
Employee Rating

Excellent customer service, very helpful. To all dealership services this is a great example of how they should take care of customers. Great Job! More

by rdb_tuazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

October 21, 2025

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Employee Rating

Timely execution and friendly demeanor . Issue was resolved factually but regrettably error notification reappeared much later More

by EMAGBONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

October 20, 2025

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Employee Rating

They got me in and out! Service was quick and easy. Staff was great and friendly! More

by LATANYAWHEELER32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 18, 2025

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Employee Rating

Excellent job, kind and always willing to help out all the time, I will always support this dealership. More

by SOCCERPUIG2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Archer Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2025

Dealership Rating
Employee Rating

Came for a state inspection and work was done quick with no issues. Jin was courteous and helpful. More

by soommen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong

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Oct 16, 2025

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

October 13, 2025

Dealership Rating
Employee Rating

I can always count on them to take excellent care of me! They do a great job everytime! More

by rubio.amanda2585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes

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Oct 13, 2025

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2025

Dealership Rating
Employee Rating

George Ybarra and the service dept staff provide first rate service and seek to go the extra mile for customers. Many thanks! More

by Dickw77
Recommend Dealer
Yes

Other Employees Tagged: Ivan Wong

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Oct 12, 2025

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2025

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Employee Rating

More than exceeded my expectations, quick service on a Saturday without an appointment car also left cleaner than when I arrive More

by johnnybradbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong , Christian

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Oct 12, 2025

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

October 06, 2025

Dealership Rating
Employee Rating

Fast and efficient friendly service! Was a pleasant first time new owner experience! I hope it says this way! More

by MEYWAYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Archer Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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