George Ybarra
George Ybarra at Archer Volkswagen

George Ybarra

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of George Ybarra

March 15, 2026

Dealership Rating
Employee Rating

George was very responsive and professional. He informed me of what was needed and how the service was progressing. He had the service done and the car washed in less time than he promised. Oh, More

by ga.schafers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Archer Volkswagen responded

Great to learn that George accommodated your Volkswagen ID.4 service on such short notice. We’re happy the wash and maintenance finished sooner than expected so you didn’t have to return during your busy week. Thank you for trusting us with your service needs.

March 08, 2026

Dealership Rating
Employee Rating

Archer VW always provides great attention and service. A very pleasurable experience all around with every Archer employee we worked with. More

by ianrmccrory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2026

Archer Volkswagen responded

It’s fantastic to know you receive attentive service and a pleasant experience with every member of our team. Thank you for the five-star review and for your loyalty to Volkswagen. We look forward to assisting you again.

March 03, 2026

Dealership Rating
Employee Rating

I got my problem resolved and I appreciate you're understanding of this situation thank you George. More

by berkh.j.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Archer Volkswagen responded

We’re thrilled your Jetta’s issue was resolved and George’s understanding made the service go smoothly. Thank you for the 5-star rating. Please reach out if you need anything else.

February 20, 2026

Dealership Rating
Employee Rating

i gave 3 coz key fob was not fixed. i will come . i wll change if they can fix it. More

by wilbert_biadang17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Archer Volkswagen responded

Wilbert, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

February 18, 2026

Dealership Rating
Employee Rating

George was 10 out of 10 in helping me with my unexpected and ill timed engine light issue. Much appreciated! Thank you! More

by pegsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Archer Volkswagen responded

Thank you for highlighting how George assisted with your Volkswagen Tiguan’s engine light issue. We’re pleased he could provide prompt support during that unexpected situation. Please reach out if there’s anything else we can do.

February 14, 2026

Dealership Rating
Employee Rating

Excellent thorough and quick response. Although my car was not fixable he found a solution. More

by kssa_chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

Archer Volkswagen responded

Hello, thank you for rating us five stars. We’re glad George provided a prompt and thorough response and identified a workaround for your Volkswagen when a repair wasn’t possible. Feel free to reach out if you need further assistance.

February 05, 2026

Dealership Rating
Employee Rating

I dropped my car off at the dealership 3 times in under 7 weeks due to problem with my gears. They were unable to find an issue, however my suv still tries to come to an abrupt stop by itself. Its dangerous More

by BLTHOMAS199113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 11, 2026

Archer Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Feb 11, 2026

Archer Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 31, 2026

Dealership Rating
Employee Rating

Everyone was very helpful! ! Saved us getting a rental. Short wait period. Computers kept us updated. More

by cmarcet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Archer Volkswagen responded

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

January 25, 2026

Dealership Rating
Employee Rating

Excellent Service Experience Very Knowledgable Courteous Listened well Kept me informed Kind and I will be returning with this Type of service experience More

by Steve Kahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jin Cai

Jan 26, 2026

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2026

Dealership Rating
Employee Rating

George is the best! Professional, fast and high-quality work. Very happy with the Archer dealership. More

by fa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

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