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George Ybarra
George Ybarra at Archer Volkswagen

George Ybarra | Page 6

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of George Ybarra

March 03, 2026

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Employee Rating

I got my problem resolved and I appreciate you're understanding of this situation thank you George. More

by berkh.j.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong

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Mar 03, 2026

Archer Volkswagen responded

We’re thrilled your Jetta’s issue was resolved and George’s understanding made the service go smoothly. Thank you for the 5-star rating. Please reach out if you need anything else.

February 20, 2026

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Employee Rating

i gave 3 coz key fob was not fixed. i will come . i wll change if they can fix it. More

by wilbert_biadang17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong

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Feb 22, 2026

Archer Volkswagen responded

Wilbert, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

February 18, 2026

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Employee Rating

George was 10 out of 10 in helping me with my unexpected and ill timed engine light issue. Much appreciated! Thank you! More

by pegsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 18, 2026

Archer Volkswagen responded

Thank you for highlighting how George assisted with your Volkswagen Tiguan’s engine light issue. We’re pleased he could provide prompt support during that unexpected situation. Please reach out if there’s anything else we can do.

February 14, 2026

Dealership Rating
Employee Rating

Excellent thorough and quick response. Although my car was not fixable he found a solution. More

by kssa_chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 14, 2026

Archer Volkswagen responded

Hello, thank you for rating us five stars. We’re glad George provided a prompt and thorough response and identified a workaround for your Volkswagen when a repair wasn’t possible. Feel free to reach out if you need further assistance.

February 05, 2026

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Employee Rating

I dropped my car off at the dealership 3 times in under 7 weeks due to problem with my gears. They were unable to find an issue, however my suv still tries to come to an abrupt stop by itself. Its dangerous More

by BLTHOMAS199113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 11, 2026

Archer Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 31, 2026

Dealership Rating
Employee Rating

Everyone was very helpful! ! Saved us getting a rental. Short wait period. Computers kept us updated. More

by cmarcet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 31, 2026

Archer Volkswagen responded

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

January 25, 2026

Dealership Rating
Employee Rating

Excellent Service Experience Very Knowledgable Courteous Listened well Kept me informed Kind and I will be returning with this Type of service experience More

by Steve Kahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jin Cai

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Jan 26, 2026

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2026

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Employee Rating

George is the best! Professional, fast and high-quality work. Very happy with the Archer dealership. More

by fa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 16, 2026

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

January 14, 2026

Dealership Rating
Employee Rating

Poor communication and work done on vehicles are not thorough. I m very disappointed. Car is making weird noises that were none existent prior to taking in for work. Car has scratches that were not pre More

by Disappointed VW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ivan Wong

Print
Jan 18, 2026

Archer Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 14, 2026

Dealership Rating
Employee Rating

Really good customer service and really helpful. It was fast in and out and the area really clean. More

by kadethra36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 14, 2026

Archer Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

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