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George Ybarra
George Ybarra at Archer Volkswagen

George Ybarra | Page 7

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.8
82 Reviews
4.8

82 Reviews

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83 Reviews of George Ybarra

November 21, 2025

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Employee Rating

Have always been accommodating, service personnel are great. I come here for the car service More

by mustafa.najjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2025

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2025

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Employee Rating

Dependable service and excellent customer relations. Everyone who works there is very friendly and accommodating. More

by claudiababa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Archer Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

November 16, 2025

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Employee Rating

very good. got car fixed, kept me informed. good service. will come back again. thanks . More

by GERALDMACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Hayes, Cory Hayes, Jin Cai, Ivan Wong

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Nov 19, 2025

Archer Volkswagen responded

Gerald, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 13, 2025

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Employee Rating

It was a really good and fast service i love the customer service and the environment More

by joaquinceja92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong

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Nov 13, 2025

Archer Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 12, 2025

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Employee Rating

George was wonderful! He was friendly and very helpful.I will be back to Archer. More

by morran0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

November 12, 2025

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Employee Rating

Always a great experience at Archer! George was excellent at communicating through the whole process, they really helped me when I needed them most. Definitely recommend the service depa More

by KENNETHSUPERHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

November 04, 2025

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Employee Rating

Consistently Above and beyond every time I visit the location. Excellent customer service every time. More

by lee.F.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong

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Nov 04, 2025

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

October 27, 2025

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Employee Rating

I have replied to at least 3 reviews and still haven’t heard from anyone! More

by ldsamp
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Hayes, Patrick Terramiggi, Robert Archer

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Oct 30, 2025

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 22, 2025

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Employee Rating

Excellent customer service, very helpful. To all dealership services this is a great example of how they should take care of customers. Great Job! More

by rdb_tuazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

October 21, 2025

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Employee Rating

Timely execution and friendly demeanor . Issue was resolved factually but regrettably error notification reappeared much later More

by EMAGBONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

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