Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville

Gerald Acevedo

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.3
53 Reviews
4.3

53 Reviews

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53 Reviews of Gerald Acevedo

July 13, 2025

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Employee Rating

People are helpful and I’ve always been taken very good care of.. Only have used the service dept. Gerald the service manger is on top of everything as is Alex my service advisor More

by ladydi2953
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for choosing Parks Hyundai as your service center. We appreciate your business and value your feedback! We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager

July 04, 2025

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Under new management and it shows. I just purchased my 2nd car. The service department has really stepped up. Before the changes in the company, I had planned to not come back. More

by Satisfied Joy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Plourde , Zach Register, Austin, Ogle

Jul 14, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for choosing Parks Hyundai as your service center. We appreciate your business and value your feedback! We look forward to seeing your at your next service visit. All the best! Gerald Acevedo Service Manager

July 04, 2025

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Employee Rating

Had to return for a 3rd time for the same recalls. Check engine light came on after original visit. Waited several days for call back from service manager, he never called. Well I guess he did after r More

by JustB
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Recommend Dealer
No

Other Employees Tagged: Edwin Saint Louis

Jul 04, 2025

Parks Ford Lincoln of Gainesville responded

We are truly sorry that you feel that way. We wish you the best. I provided you with my contact information so I would be the one to work with you directly. Sorry we missed each other when you arrived. Have a great day! Gerald Acevedo Service Manager Parks Hyundai

July 01, 2025

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I was treated with unprofessionalism and disrespect throughout the entire process. Olga my service representative told me that she did not know where my car was and wasn’t going to try to find it. When More

by Madeleine
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Recommend Dealer
No

Other Employees Tagged: Olga

Jul 14, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for choosing Parks Hyundai as your service center. We appreciate your business and value your feedback! I'm sorry that we did not meet your expectations. I will be sure to address your concerns with the team and work on the areas of improvement. All the best! Gerald Acevedo Service Manager

June 25, 2025

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Employee Rating

Very good service representative (Alejandro? ). Everything explained via video and by a mechanic before any service begins. Waiting area could be more comfortable, with some food/drink options. More

by matt352fl
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Recommend Dealer
Yes

Other Employees Tagged: Alejandro O' Reilly

June 21, 2025

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Clean, every employee was very nice, honest helpful and fair, they offered fresh coffee and More

by RICHARDNEJBAUER0237
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Recommend Dealer
Yes

Other Employees Tagged: Nick Burke

June 16, 2025

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The service department is excellent trying to get you back on the road as soon as possible. More

by ladydi2953
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Recommend Dealer
Yes

Other Employees Tagged: Alejandro O' Reilly

June 14, 2025

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Service department was great, customer service was great, sales team was great, i was home away from home, if I need to have my vehicles serviced again it will be Parks Ford👍🏽 More

by fwtj06
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Recommend Dealer
Yes
Jun 17, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're grateful you felt right at home with us. We’ll be here whenever you need service again. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 05, 2025

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You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo More

by rjsaal
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Recommend Dealer
Yes

Other Employees Tagged: Eric Duke

June 05, 2025

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Employee Rating

Everyone in the service department was great. They kept me up-to-date on my car’s progress during the service. More

by BMACSPIKES13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Burke, Christain Butler

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