Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville

Gerald Acevedo | Page 2

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.2
102 Reviews
4.2

102 Reviews

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102 Reviews of Gerald Acevedo

July 14, 2026

Dealership Rating
Employee Rating

Worst service department I've ever seen. Will NOT be back to this dealer again. Incompetent mechanics and snot mouthed service writers looking to screw over customers at every opportunity More

by GBID1252
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Rylee Terry

June 26, 2026

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the service technicians have improved greatly from just a year or so ago. The service desk people have always been helpful. More

by larrycox_32666
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Burke, Olga Kilfeather

June 05, 2026

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Communication was great. Kept me updated throughout the day. Thank you Parks for always taking great care of my car! More

by Thelastace
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 08, 2026

Dealership Rating
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Car was picked up and delivered on time. Service was done overnight (both warranty and brake flush and fill). Communication was frequent and I am satisfied. More

by Eddybaby
Service Price Transparency
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Recommend Dealer
Yes

March 28, 2026

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3 hours for an oil change while I was waiting. Then they try to up charge for unnecessary services that would be close to $600. More

by Al Tilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 30, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I understand your concerns regarding the length of your visit for an oil change and the recommendations that were presented. We aim to complete services in a timely manner while providing transparent and appropriate recommendations for your vehicle. I would appreciate the opportunity to better understand your experience and review what was discussed during your visit. Please feel free to reach out to me directly at your convenience so we can go over this together. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 19, 2026

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Staff was very helpful and kind. Appreciate the quick attention and resolution to the problem. More

by Jsteshyn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that Gerald and our team were helpful and kind, and that your concern was addressed quickly and efficiently. We truly appreciate your kind words and your trust in our team. Your feedback helps us continue providing professional and attentive service. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 16, 2026

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Employee Rating

Very friendly, experienced, knowledgeable, respectful of time and trustworthy to get the job done! Love Parks Hyundai! More

by lucianonunez98
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 16, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that you found our team at Parks Hyundai to be friendly, experienced, knowledgeable, and trustworthy. It’s wonderful to know that Donna and Gerald provided excellent support and management during your visit. We truly value their dedication to ensuring a smooth and positive experience for our customers. We appreciate your kind words and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 12, 2026

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Employee Rating

They completed the work in a very timely manner and very thoroughly. The attendant was extremely helpful and courteous More

by lauriemartinez013
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Muldoon

Mar 16, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m glad to hear that your service was completed in a timely and thorough manner. It’s also great to know that the team member who assisted you was helpful and courteous throughout your visit. Providing efficient and attentive service is very important to us. We truly appreciate your feedback and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 04, 2026

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Employee Rating

I found everyone very helpful and courteous as well as professional and knowledgeable including both the management and the service department More

by ALAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcos Garciani-Kyle duke

Mar 05, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that you found everyone, Kyle, Gerald, Marcos, and the rest of our team helpful, courteous, professional, and knowledgeable. It’s wonderful to know that both our management and service departments were able to provide you with a positive experience. We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

February 27, 2026

Dealership Rating
Employee Rating

The Dealership has gone through a complete overhaul of key personnel. It is a relief and comfort to work with Parks Gainesville. More

by MYGATORPROPERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We’re glad to hear that the recent changes in key personnel have made your experience with Parks Gainesville more comfortable and reassuring. We truly appreciate your trust and look forward to continuing to provide you with a positive experience. Austin Hundt Cell: 352-262-4923

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