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Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville

Gerald Acevedo | Page 6

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.3
89 Reviews
4.3

89 Reviews

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89 Reviews of Gerald Acevedo

May 08, 2025

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Employee Rating

Need Garald to set the record straight! The work they Did on my SUV was NOT WHAT I NEEDED,NOR TOLD THEM I WANTED DONE AND NOT CALLING ME BACK!! More

by kimcady79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 10, 2025

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

April 24, 2025

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Employee Rating

Took longer and cost more than quoted. They seemed to me to be a bit unorganized. None of this was major or consequential, More

by eaglenest50
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Parks Ford Lincoln of Gainesville responded

eaglenest50, Thank you for taking the time to provide your feedback. My apologies if things looked unorganized when you showed up. I am delighted it did not affect your visit. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

April 18, 2025

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Employee Rating

Very bad communication, a language barrier culture issue maybe, but definitely not service oriented. Plus, It felt like the used car salesman stereotype of old. I would not recommend this dealership ser More

by clif3597
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 17, 2025

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Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford More

by captwayne46
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Parks Ford Lincoln of Gainesville responded

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford

April 16, 2025

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Lowell went above and beyond to help us purchase just the right cars. He's great. More

by teamhair.sca
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowell Lackey

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Apr 17, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re thrilled to hear that Lowell went above and beyond to help you find the right cars. We appreciate your support and look forward to seeing you again when its time for service. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 16, 2025

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Employee Rating

Ari Flores my advisor got my car in quickly and done within 45 minutes. I brought my car in for normal maintenance and he was very professional. His name was not listed below More

by gregoryawillis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Parks Ford Lincoln of Gainesville responded

gregoryawillis, Thank you for leaving a 5 star review! We appreciate your business and value your feedback. Ari is a very professional individual and we are glad to have him a part of our team. On behalf of my colleagues we wish you a great weekend and look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 08, 2025

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Employee Rating

I enjoyed my experience at Parks Ford. .Friendly atmosphere and all my needs were addressed taken care of in a timely manner. More

by hyj6790
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

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Apr 08, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad you enjoyed your experience and that everything was taken care of promptly in a friendly atmosphere. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 05, 2025

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Employee Rating

Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Donna Houlahan, Cody Curtis, Nick Burke, Brad Ford, Michael Muldoon , Christain Butler, Levin Hickman, Carlos Montijo

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Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 28, 2025

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Employee Rating

Did a great job at keeping my new car upto date with warranty work and completion. Would recommend More

by Austin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to write a review. We are grateful to have the opportunity to service your vehicle. We look forward to seeing you at your next service visit! Have great weekend! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

March 23, 2025

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Employee Rating

I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 23, 2025

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

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