Gerald Acevedo
Gerald Acevedo at Parks Ford Lincoln of Gainesville

Gerald Acevedo | Page 6

Hyundai Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.3
88 Reviews
4.3

88 Reviews

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88 Reviews of Gerald Acevedo

April 24, 2025

Dealership Rating
Employee Rating

Took longer and cost more than quoted. They seemed to me to be a bit unorganized. None of this was major or consequential, More

by eaglenest50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Parks Ford Lincoln of Gainesville responded

eaglenest50, Thank you for taking the time to provide your feedback. My apologies if things looked unorganized when you showed up. I am delighted it did not affect your visit. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

April 18, 2025

Dealership Rating
Employee Rating

Very bad communication, a language barrier culture issue maybe, but definitely not service oriented. Plus, It felt like the used car salesman stereotype of old. I would not recommend this dealership ser More

by clif3597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 17, 2025

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Employee Rating

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford More

by captwayne46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Parks Ford Lincoln of Gainesville responded

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford

April 16, 2025

Dealership Rating
Employee Rating

Lowell went above and beyond to help us purchase just the right cars. He's great. More

by teamhair.sca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowell Lackey

Apr 17, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re thrilled to hear that Lowell went above and beyond to help you find the right cars. We appreciate your support and look forward to seeing you again when its time for service. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 16, 2025

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Employee Rating

Ari Flores my advisor got my car in quickly and done within 45 minutes. I brought my car in for normal maintenance and he was very professional. His name was not listed below More

by gregoryawillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Parks Ford Lincoln of Gainesville responded

gregoryawillis, Thank you for leaving a 5 star review! We appreciate your business and value your feedback. Ari is a very professional individual and we are glad to have him a part of our team. On behalf of my colleagues we wish you a great weekend and look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

April 08, 2025

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Employee Rating

I enjoyed my experience at Parks Ford. .Friendly atmosphere and all my needs were addressed taken care of in a timely manner. More

by hyj6790
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

Apr 08, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad you enjoyed your experience and that everything was taken care of promptly in a friendly atmosphere. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012

April 05, 2025

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Employee Rating

Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Donna Houlahan, Cody Curtis, Nick Burke, Brad Ford, Michael Muldoon , Christain Butler, Levin Hickman, Carlos Montijo

Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 28, 2025

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Employee Rating

Did a great job at keeping my new car upto date with warranty work and completion. Would recommend More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to write a review. We are grateful to have the opportunity to service your vehicle. We look forward to seeing you at your next service visit! Have great weekend! Gerald Acevedo Service Manager Parks Hyundai of Gainesville

March 23, 2025

Dealership Rating
Employee Rating

I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2025

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Dealership Rating
Employee Rating

Easy to schedule maintenance. Work was completed promptly l. Very pleasant service staff. Waiting area has a great playlist while you wait. ;) More

by lori.altmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad everything went smoothly and that you enjoyed the playlist while you waited. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

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