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Gerard Dumas
137 Reviews
137 Reviews
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137 Reviews of Gerard Dumas
May 18, 2020
My Acura TLX Service Experience Excellent service and professional staff. The lounge area was spacious, clean and had several desk areas for me to complete my work while waiting on Excellent service and professional staff. The lounge area was spacious, clean and had several desk areas for me to complete my work while waiting on my car to serviced. More
by cakiwowo2@gmail.com
Verified CustomerOther Employees Tagged: Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Matt Fondren, Charlotte Guinta, Denise Manikouras
May 05, 2020
This dealership is great to work with. I always go back to see Pat Dazzo in particular. He is so helpful, honest and trustworthy. Everyone there is happy to help and in a pleasant mood. This is our 3rd lea to see Pat Dazzo in particular. He is so helpful, honest and trustworthy. Everyone there is happy to help and in a pleasant mood. This is our 3rd lease and we hope to continue the routine for years to come. Also, every time we go in for service they are happy to help and very professional. They tell you what is needed or not needed and what can wait depending on what you have the time or money for. It makes the experience of having to have services done painless and less stressful. When I go here I really feel like I’m a guest and everyone treats you that way from beginning to end. More
by vlm3
Other Employees Tagged: Pat Dazzo, Chris Kailer , Matt Fondren, Charlotte Guinta
February 12, 2020
After initially being disappointed that the vehicle I had been viewing online was being sold at the exact moment I arrived. I was about to leave until Gerard asked me specifically what I wanted and along wit been viewing online was being sold at the exact moment I arrived. I was about to leave until Gerard asked me specifically what I wanted and along with the assistance of Pat, not only met, but exceeded my expectations. They put me in a later model year of Acura TLX I wanted and also beat the financing plan I had procured with my bank before arriving. Excellent and attentive service, I would and probably will buy my next Acura here. More
by Flavinus
Other Employees Tagged: Pat Dazzo , Bob Caputo, Chris Chojnowski
February 03, 2020
Very pleasant visit and excellent salesman Len. Still need training on the many new features and upgrades to the car. Didn’t take all day to finish the entire process. need training on the many new features and upgrades to the car. Didn’t take all day to finish the entire process. More
by VTHOMAS53
Other Employees Tagged: Pat Dazzo, Brad Dodge, Chris Kailer, Lenden Donnels , Omar Hammad
January 20, 2020
Excellent customer service! Our time at Rizza Acura was nothing but pleasant. The sales (Tom and Gerard) and finance (Charles and Chris) staff were very respectable and knowledgeable on the product. All m nothing but pleasant. The sales (Tom and Gerard) and finance (Charles and Chris) staff were very respectable and knowledgeable on the product. All my financial questions and need were also well addresses. Everyone we interacted with was friendly and made us feel at home. Vehicle inventory was well stocked with numerous vehicles to compare and choose from. Would definitely return to Joe Rizza Acura and highly recommend for anyone looking to buy a vehicle and have an enjoyable experience! More
by MACIEK10291
Other Employees Tagged: Chris Chojnowski, Tom Schultz, Charles Brunt
December 20, 2019
Always a good experience The service staff is very accommodating.. Service team is thorough and precise. Entire staff is friendly and always wash the car when done. Great te The service staff is very accommodating.. Service team is thorough and precise. Entire staff is friendly and always wash the car when done. Great team! A +++ . More
by Jmtp19
Other Employees Tagged: Charlotte Guinta
November 06, 2019
Oil burning Friendly staff and great service from the entrance through the entire stay talked with me about what could be done and when approximately how long the Friendly staff and great service from the entrance through the entire stay talked with me about what could be done and when approximately how long the waiting time was More
by smiley.floyd
October 02, 2019
No pressure, clarity in communication My wife and I really understood the advantages of what a "Certified" vehicle entailed vs. just plain "used". I wanted to buy new, she wanted used, cer My wife and I really understood the advantages of what a "Certified" vehicle entailed vs. just plain "used". I wanted to buy new, she wanted used, certified was the way to go. More
by EPOPT
Other Employees Tagged: Pat Dazzo, Chris Kailer , Bob Caputo
August 10, 2019
Excellant Bent part replaced by the cooing system. My truck was hit 3yrs ago. This was discovered by the service department during a oil change. Truck drives mu Bent part replaced by the cooing system. My truck was hit 3yrs ago. This was discovered by the service department during a oil change. Truck drives must better. More
by Lena
Other Employees Tagged: Pat Dazzo, Chris Kailer
July 09, 2019
Good service I had my B123 service performed at Joe Rizza Acura recently. It was completed promptly. My vehicle was returned looking like it was well cared for dur I had my B123 service performed at Joe Rizza Acura recently. It was completed promptly. My vehicle was returned looking like it was well cared for during the service visit. Also got a much better price than my previous service center in the western suburbs. More
by mlloyd1
Other Employees Tagged: Matt Fondren, Omar Hammad
