"Smooth Transaction with TLC"
I have an extremely busy schedule and live more than a few hours away from the dealership. Gianny Garcia helped me in a manner that was caring and thoughtful. She answered all my questions patiently and reassured me of the process. She then handed my transaction off to John Santiago who I was extremely impressed with. Let me tell you all sales representatives should be modeled after him. He wasn’t pushy, arrogant or impatient to seal a deal. He was the complete opposite and took time to walk us through the whole process. Prior to us even arriving he helped to prepare our sales portfolio to make the transaction as smooth as possible. We were extremely impressed. At the end of our transaction he assured us that if we have any concerns he would be glad to assist us. We’ve couldn’t. have been more pleased with our service. Also with him being a Syracuse University Basketball fan what more could we ask for. Go Paragon and Go Orange 🍊!
"Wendy was amazing"
Wendy was just amazing. Buying a car is never easy, but her can-do, no BS approach was a breath of fresh air. My car-buying experiences in the past were not only extended but also dubious, but Wendy helped move things along, even got me the trim I wanted from another dealership.
Gianni Garcia was also great and helpful as well, and the reason why I went to Paragon in the first place.
Both were great to work with and made buying a car a pleasure instead of a traumatic experience. Thanks, Wendy and team!