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Gihan Gutierrez
Gihan Gutierrez at Honda World Downey

Gihan Gutierrez

Service Advisor

Honda World Downey

10645 Studebaker Rd
Downey, CA 90241

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4.8
16 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

4.8

16 Reviews

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16 Reviews of Gihan Gutierrez

August 01, 2025

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Employee Rating

Gracias por su excelente servicio y paciencia con los clientes y el cafecito y las donas gracias More

by Juan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

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Aug 01, 2025

Honda World Downey responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

August 01, 2025

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I i have been with you guys for almost 5 years,I never had any issues the service department. More

by Meeko
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Honda World Downey responded

Meeko, Thank you so much for your loyalty over the past five years! We’re thrilled to hear that you’ve had consistently positive experiences with our service department and with Gihan. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service for many years to come!-Dennis Alejo GSM

August 01, 2025

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The ease of getting an appointment that worked with my schedule was great. Check in for service was very quick. More

by MBermeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Honda World Downey responded

MBermeo, thank you so much for your feedback and for taking the time to leave us a review! We're glad to hear that scheduling your appointment was convenient and that the check-in process was quick and easy. Providing a smooth and efficient experience is always our goal, and we appreciate you choosing us for your service needs. We look forward to seeing you again! -Dennis Alejo GSM

August 01, 2025

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Employee Rating

Speaking for the record pretty much all my services has been at this station so clearly I like it. I’ve only been to one other one and I’m spoiled by coming here. More

by Princella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

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Aug 01, 2025

Honda World Downey responded

Princella, thank you so much for your feedback and for taking the time to leave us a review! We’re honored that you’ve chosen our station for most of your services and that we’ve been able to exceed your expectations. It means a lot to us to have customers like you who appreciate the care and quality we strive to provide. We look forward to continuing to serve you for many years to come!-Dennis Alejo GSM

August 01, 2025

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Employee Rating

Excellent service in general, including Mr Gutierrez costumer service. Thank you for your help Honda World More

by gveva2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Honda World Downey responded

gveva2005z, thank you so much for your feedback and for taking the time to leave us a review! We’re so glad to hear you had an excellent experience and that Mr. Gutierrez provided great customer service. We truly appreciate your trust and support. On behalf of all of us at Honda World—thank you, and we look forward to serving you again -Dennis Alejo GSM

July 28, 2025

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Employee Rating

I always come to here to do maintenance on our vehicle. Staff is always very helpful, and the waiting area is always clean. More

by Jen
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Recommend Dealer
Yes
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July 28, 2025

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Always great service! Reasonable prices for quality work every time. Would recommend always bring your car to Honda Downey. More

by ricardoaraujo81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor, Guillermo Hernandez

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Jul 29, 2025

Honda World Downey responded

Ricardo , Thank you for your rating. I am glad to hear about the reasonable prices and quality of work you received from out staff Gihan Robert and Guillermo ! Dennis Alejo GS

July 25, 2025

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Excellent service and always takes good care of me. I’m in and out max one hour. Top notch service. More

by BOBBYSEGURA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2025

Honda World Downey responded

BOBBYSEGURA28, Thank you for your rating. I am glad to hear about the awesome customer service you received from Gihan- Dennis Alejo GSM

July 24, 2025

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Employee Rating

Personal muy eficaz y amable. El tiempo para encontrar el problema del auto fué muy corto.Tengo que regresar. More

by Carmen Chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Honda World Downey responded

Carmen Chang, Thank you for your rating. I am glad to hear about the awesome customer service you received from Gihan ! -Dennis Alejo GSM

July 23, 2025

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Employee Rating

It was super easy to talk to and ask questions with Gihan! I look forward to scheduling again because of the positive experience. More

by Sebastian Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Honda World Downey responded

Sebastian Martinez , Thank you for your rating. I am glad to hear about the awesome customer service you received from Gihan -Dennis Alejo GSM

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