Gihan Gutierrez
Gihan Gutierrez at Precision Honda

Gihan Gutierrez

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.6
126 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

4.6

126 Reviews

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126 Reviews of Gihan Gutierrez

October 31, 2025

Dealership Rating
Employee Rating

Staff is always courteous and helpful. They always keep me updated and informed about my vehicles. More

by lettycastor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal

Nov 01, 2025

Precision Honda responded

lettycastor2, thank you for taking the time and sharing your experience ! We truly appreciate you taking the time to share your experience. Our team works hard to provide excellent service and clear communication, and it’s wonderful to know that this has made a difference for you.-Dennis Alejo GSM

October 29, 2025

Dealership Rating
Employee Rating

service was fast and customer service was the best. love the new facility . and the call backs to make sure this was ok awesome More

by tomica_fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Precision Honda responded

tomica_fields, Thank you for taking the time and sharing your experience ! We’re thrilled to hear that you enjoyed our new facility and that our team provided fast, attentive service. Follow-ups are important to us, so we’re glad they made a positive impact. We look forward to serving you again at Precision Honda!-Dennis Alejo GSM

October 29, 2025

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Every thing was done nicely and on time. The place is very very nice. I look forward to visiting this place soon. More

by everardohernandez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Precision Honda responded

everardohernandez, Thank you for taking the time and sharing your experience ! We’re delighted to hear that everything was completed on time and that you enjoyed our facility. We look forward to welcoming you back to Precision Honda soon!-Dennis Alejo GSM

October 27, 2025

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Employee Rating

Friendly and helpful. Very accommodating when I called to see if I am able to drop my car off before closing so that it may be looked at in the morning. Helpful in describ More

by C365418
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

Oct 27, 2025

Precision Honda responded

C365418, Thank you for taking the time and sharing your experience ! We’re glad to hear that our team was able to accommodate your schedule and clearly explain the repair process and costs. Providing helpful, friendly service and keeping our customers informed is always our top priority. We truly appreciate your feedback and your trust in us we look forward to serving you again in the future!-Dennis Alejo GSM

October 26, 2025

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Employee Rating

the best and kind staff, they’re all very helpful and always give the best feedback and advice on what to do with your car ! 10/10 More

by em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Precision Honda responded

em, Thank you for taking the time and sharing your experience ! We’re thrilled to hear that our staff provided helpful advice and great service during your visit. Our team always strives to offer the best care and guidance for every customer. We truly appreciate your 10/10 review and look forward to seeing you again!-Dennis Alejo GSM

October 25, 2025

Dealership Rating
Employee Rating

Pending further work. Will update once follow is provided. While the dealer completed the work within good time frame, they did not correct the issue I brought it in for. More

by jessykvasquez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez , Gihan Gutierrez, Guillermo Hernandez

October 24, 2025

Dealership Rating
Employee Rating

The new technology you guys are using is great paperless invoices really caught my eye. More

by no27
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Precision Honda responded

NO27 , Thank you for taking the time and sharing your experience ! We’re so glad to hear you enjoyed your visit and appreciated our friendly, efficient service. It’s great to know the new paperless invoicing system stood out to you we’re always looking for ways to make the experience smoother and more convenient for our customers. We truly appreciate your support and look forward to seeing you again at Precision Honda!-Dennis Alejo GSM

October 23, 2025

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Employee Rating

Service advisor was great. But who ever worked on the car was very sloppy and unprofessional. Left grease smudging on the hood and messed with my tablet in my vehicle playing More

by luisliz1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Precision Honda responded

luisliz1023, Thank you for taking the time and sharing your experience ! I’m glad to hear that our service advisor provided you with a positive experience.-Dennis Alejo GSM

October 23, 2025

Dealership Rating
Employee Rating

Great job, still has a small sound on my wheel hopefully goes away. Thanks bye More

by drcuevas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Precision Honda responded

drcuevas, Thank you for taking the time and sharing your experience ! We’re glad to hear that your service went well. -Dennis Alejo GSM

October 22, 2025

Dealership Rating
Employee Rating

Excellent customer service provided representative, Gihan Gutierrez. He clearly explained the services needed. He also explained the cost of each service needed it was exactly what I pay when the technician More

by Panfilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Precision Honda responded

Panfilo , We’re delighted to hear that Gihan Gutierrez provided you with excellent customer service and clear communication throughout your visit. It’s great to know everything was completed as promised on time, at the expected cost, and to your satisfaction.We truly appreciate your trust in our team and look forward to serving you again in the future.-Dennis Alejo GSM

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