Gilbert Perrin | Page 3

Gilbert was an excellent salesman. He was knowledgeable and aided us thru purchase of our vehicle. He was knowledgeable and aided us thru purchase of our vehicle. More

by WENDYJB0 Verified Customer Verified Customer

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First I called Gilbert before I left my house and asked if I needed to bring anything with me. He told me now he had everything that we needed. I needed my work ID for the first responders discount. Then h if I needed to bring anything with me. He told me now he had everything that we needed. I needed my work ID for the first responders discount. Then he asked for my title which I should have thought of but didn’t. My trade in window had a crack in it and I said I would pay for the new windshield so I scheduled Safelite to come to the dealership Thursday morning. When the Safelite tech got there somebody there told him they had no idea what he was talking about and sent him away. So in turn I spent over an hour on the just to try to get it rescheduled. Try calling Safelite and actually talk to a person you’ll understand the 1 hour on the phone for a simple issue. Management needs to manage not just be there like everyone else. More

by ranger394 Verified Customer Verified Customer

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Clean, honest, thorough, goes the extra mile, personal service, very surprising to find this level of service anymore, highly recommend, the best! service, very surprising to find this level of service anymore, highly recommend, the best! More

by CHELGREN3 Verified Customer Verified Customer

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Very friendly, easy to work with and always helpful! It is a continued pleasure working with Gilbert. Thank you! It is a continued pleasure working with Gilbert. Thank you! More

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This is my 4tth lease with Klaben. Service is always fast and impecable. Gilbert was knowledgeable, kind and so helpful! Such a nice guy, he feels like family. Hes not one of those p Service is always fast and impecable. Gilbert was knowledgeable, kind and so helpful! Such a nice guy, he feels like family. Hes not one of those pushy, fast talking car salesmen. He called me a few days later to make sure I loved my truck and to see if I had any questions!! Nick is fast, knows his stuff and respects your time. He was ready when I was through his door and makes the process so simple. There are many reasons I choose to stay in the Klaben family and one of the most important ones are the people. The customer service experience is top knotch, Thank you all! More

by Carclalog1176 Verified Customer Verified Customer

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Quick and painless! Everything was completed ahead of time and we just walked in and picked up the key! Great Job Everything was completed ahead of time and we just walked in and picked up the key! Great Job More

by GLOVER727 Verified Customer Verified Customer

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Very nice dealership! Gilbert is the best! Made my transaction very smooth and efficient! Love the Ford app! Gilbert is the best! Made my transaction very smooth and efficient! Love the Ford app! More

by Ducky8285 Verified Customer Verified Customer

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Gilbert was so helpful and friendly and we had a great experience with him. We are so happy with our new Ford Explorer. experience with him. We are so happy with our new Ford Explorer. More

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Everyone was professional & very helpful! Well prepared when I went to pickup the car! Gilbert has followed up & even came over to program garage for me! Well prepared when I went to pickup the car! Gilbert has followed up & even came over to program garage for me! More

by WarrenShopper1 Verified Customer Verified Customer

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